Microwave Oven
11. Troubleshooting
WARNING Technician Tasks only to be completed by approved contractors
Check
FAULTS
below before calling Service Technician
Task Type
=
[ S ]
= Store Task
[ T ]
= Technician Task
PROBLEM
POSSIBLE CAUSES
Task
POSSIBLE CORRECTIVE ACTION
Oven
operates
intermittently
.
Filter inlet and discharge
areas may have
obstructions
S
T
Check filter inlet and discharge areas for obstructions, remove.
If problem still exists, call an authorised service agent.
Oven does
not operate
S
T
T
T
Confirm oven is plugged into a dedicated circuit.
Confirm oven is on a grounded and polarised circuit.
Check fuse or circuit breaker.
If problem still exists, call an authorised service agent.
Oven does
not accept
entries when
pad is
pressed.
S
S
T
Make sure oven is on.
Open and close door, press pad again.
If problem still exists, call an authorised service agent.
If oven
malfunctions
or shows
“Err”
with
a number
S
T
Oven control is equipped with a self-diagnostic system.
Self-diagnostic system alerts you if there is a error or problem,
follow the steps listed below:
1. Record the number shown
2. Unplug oven, wait for 1 minute and plug oven in.
•
Disconnecting electrical may eliminate service
code. If failure continues, contact a qualified
service technician.
Oven
operates but
doesn’t heat
food
S
S
Check oven if it is soiled.
Place a cup of cool water in oven. Heat for one minute at full
power (100%)
If water temperature does not rise, the oven is operating
incorrectly – call a qualified service technician.
HOT
displays
S
S
T
Ovens magnetron is overheated. Oven automatically interrupts
the cooking sequence and turns on cooling fan until normal
temperature is reached. When the magnetron cools to normal
temperature, oven returns to READY mode.
©
2002 McDonald’s Corporation
©McDonald’s Australia Limited
Version
1.0:
December 2003
This manual is for the exclusive use of licensees and employees of McDonald’s Systems Inc
Page 16 of 17
