“Watch is unable to make an SOS call”
mcarewatch.com.au
5
Issue:
I’m pressing the red SOS button but the watch
will not make the SOS calls?
Solution:
1. The Watch Face must be displayed to be able to
make the SOS call
2. Click the silver button to show the time and then
either press and hold down the red SOS button on
the watch face or the bottom button on the right
hand side for 3* seconds
3. If the watch face is displayed and you are pressing
the SOS button but no call is made – check for
your ‘4G connection’ by swiping the watch screen
upwards. If there are no green bars, you may be in
a mobile area with limited or no 4G connection
*NOTE: you can adjust how long the SOS button needs
to be held down for (from 1 second through to 10
seconds. Default is set at 3 seconds)