Always reboot prior to validating that a Patch has been installed successfully.
1. Open the VirusScan Console and select About from the Help menu. The About VirusScan Enterprise window,
Installed Patches, displays “3.”
2. After property information has been collected by ePolicy Orchestrator agents, the client systems show that
Patch 3 is installed as the “Hotfix” version. If the value HotfixVersions appears, it is a temporary value and is
removed after a full property collection from the client.
3. Confirm that the expected files are installed by checking the version number of individual files. File versions
should match the list of files in Patch Inventory, above.
NOTE: Patch releases do not display or report that the Patch is installed if an error occurred during installation, or if
a file or files did not install correctly.
Removing the Patch
Windows Installer 3.x and later now support the rolling back of Patches. This can be done one of two ways.
For Windows XP, Windows 2003, Windows Vista, Windows 2008, and Windows 7 operating systems, the
Patch can be removed manually via Add/Remove Programs if the user has administrative rights to the local
system.
For all operating systems that support Windows Installer 3.x, a command-line option can be used to remove
the Patch silently.
Example:
C:\WINDOWS\system32\Msiexec.exe /I {147BCE03-C0F1-4C9F-8157-6A89B6D2D973} MSIPATCHREMOVE=
{E5E39A2B-9688-4FC6-8552-2D634D1935E1} /q
Considerations
1. The GUID information used here changes from one Patch to another. Always use the information in the
Release Notes for the Patch that you are removing.
2. Because the Patch is removed via MSIEXEC, the functions inside setup.exe, which normally prevent reboots
from occurring during silent processes, are not executed. In order to prevent a possible automatic reboot
from occurring after a Patch removal, simply add the REBOOT=R parameter to the command-line option
above.
3. Patch removal is an MSI reinstall function. When a Patch is removed, all features affected by the Patch are
reset to installation defaults. Any features not modified by the Patch are left with their current settings.
4. Update VirusScan after removing the Patch to ensure that the latest versions of the engine and DAT files are
run.
License attributions
This product includes or may include:
Software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). |
Cryptographic software written by Eric A. Young and software written by Tim J. Hudson | Some software programs
that are licensed (or sublicensed) to the user under the GNU General Public License (GPL) or other similar Free
Software licenses which, among other rights, permit the user to copy, modify and redistribute certain programs, or
portions thereof, and have access to the source code. The GPL requires that for any software covered under the
GPL, which is distributed to someone in an executable binary format, that the source code also be made available
to those users. For any such software covered under the GPL, the source code is made available on this CD. If any
Free Software licenses require that McAfee provide rights to use, copy or modify a software program that are
broader than the rights granted in this agreement, then such rights shall take precedence over the rights and
restrictions herein. * Software originally written by Henry Spencer, Copyright 1992, 1993, 1994, 1997 Henry
Spencer. | Software originally written by Robert Nordier, Copyright © 1996-7 Robert Nordier. | Software written by
Douglas W. Sauder. | Software developed by the Apache Software Foundation (http://www.apache.org/). A copy of
the license agreement for this software can be found at www.apache.org/licenses/LICENSE-2.0.txt. | International
Components for Unicode ("ICU") Copyright © 1995-2002 International Business Machines Corporation and others. |
Software developed by CrystalClear Software, Inc., Copyright © 2000 CrystalClear Software, Inc. | FEAD
®
Optimizer
®
technology, Copyright Netopsystems AG, Berlin, Germany. | Outside In
®
Viewer Technology © 1992-
2001 Stellent Chicago, Inc. and/or Outside In
®
HTML Export, © 2001 Stellent Chicago, Inc. | Software copyrighted
by Thai Open Source Software Center Ltd. and Clark Cooper, © 1998, 1999, 2000. | Software copyrighted by Expat
maintainers. | Software copyrighted by The Regents of the University of California, © 1996, 1989, 1998-2000. |
Software copyrighted by Gunnar Ritter. | Software copyrighted by Sun Microsystems, Inc., 4150 Network Circle,
