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User’s Guide

Product Support

BEFORE YOU CONTACT McAfee Software for technical support, locate
yourself near the computer with McAfee Utilities installed and verify the
information listed below:

• Have you sent in your product registration card?

• Version of McAfee Utilities

• Customer number if registered

• Model name of hard disk (internal or external)

• Version of system software

• Amount of memory (RAM)

• Extra cards, boards or monitors

• Name and version of conflicting software

• EXACT error message as displayed on screen

• What steps were performed prior to receiving error message?

• A complete description of the problem

Product information

For more information on McAfee products, you can visit us online at:
www.mcafee-at-home.com

Customer service

To order products or obtain product information, contact the McAfee
Customer Service department at (972) 308-9960 or write to the following
address:

Mcafee Software
4099 McEwen Road, Suite 600
Dallas, TX 75244
U.S.A.

Содержание UTILITIES 4.0

Страница 1: ...McAfee Utilities User s Guide Version 4 0...

Страница 2: ...tal Network Security Total Network Visibility Total Service Desk Total Virus Defense T POD T POD stylized Trusted Mach Trusted Mail UnInstaller Virex Virex PC Virus Forum ViruScan VirusScan VShield We...

Страница 3: ...for the Software you may make use and install as many additional copies of the Software on the number of Client Devices as the volume license authorizes You must have a reasonable mechanism in place t...

Страница 4: ...at McAfee s option either i return of the purchase price paid for the license if any or ii replacement of the defective media in which the Software is contained You must return the defective media to...

Страница 5: ...ation by the United States Government shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement 9 Export C...

Страница 6: ...iscellaneous This Agreement is governed by the laws of the United States and the State of California without reference to conflict of laws principles The application of the United Nations Convention o...

Страница 7: ...Repair and Recover 19 Disk Minder 19 Creating and Reverting to an Undo File 21 Using Disk Minder to Auto Fix Errors 21 Using Disk Minder to Report Errors Only 21 Disk Minder Summary Report 22 Interact...

Страница 8: ...from an Application Error 39 Recovering a crashed locked up or hung application 40 WinGauge 41 Working With Gauges 42 Trash Guard 42 Specifying Trash Guard Properties 42 Safe Sound 43 Protected Volum...

Страница 9: ...Utilities ix Table of Contents McAfee Task Master 51 Appendix A Product Support 55 Product information 55 Customer service 55 Technical support 56 Support via the Web 56 Telephone support numbers 56 I...

Страница 10: ...Table of Contents x McAfee Utilities...

Страница 11: ...an application crashes Next you ll want to use Safe Sound to create a backup set of your drives valuable data that you can restore in case any unrecoverable problems arise After repairing and protect...

Страница 12: ...ation in real time It ensures your drives are automatically defragmented Prevent and Protect Crash Protector protects your Windows system from application failure and crashes WinGauge graphically trac...

Страница 13: ...isk space McAfee Zip Manager easily creates compressed ZIP files or unzips existing ZIP files Registry Pro lets you manually troubleshoot edit and repair the Registry database McAfee Task Master allow...

Страница 14: ...Preface 14 McAfee Utilities...

Страница 15: ...know how to choose commands from menus select options in dialog boxes and enter select and edit text See your Microsoft Windows User s Guide for details McAfee Utilities Quick Install To install McAfe...

Страница 16: ...ties Configuration Assistant When using McAfee Utilities for the first time you will be ask a series of questions via the Configuration Assistant interview wizard This will assist you in customizing h...

Страница 17: ...le from the drop down menu or select About to display product information such as version number Click Update to do a one step process of searching for software updates Click McAfee on the Web to visi...

Страница 18: ...ur PC to ensure you always get the maximum performance Click Prevent and Protect to work on the different utilities you can use to monitor programs running on your PC as well as create backups of sele...

Страница 19: ...you save an image copy of critical disk information in a special file and restore that image file later if you need to repair or recover the disk s information Rescue Disk lets you make a Rescue disk...

Страница 20: ...ver you receive a message telling you a file cannot be accessed for any reason you should use Disk Minder to verify the integrity of the disk containing that file The earlier you fix a disk problem th...

Страница 21: ...ult choices in the message No matter which disk repair method you use you can specify Disk Minder properties to specify the kinds of data it checks whether Disk Minder performs read write tests to ver...

Страница 22: ...he default which means that pressing ENTER is like clicking the Fix button NOTE Disable the option Check for Non Ansi File Names when running under an international version of Windows that uses extend...

Страница 23: ...OK Be sure to create a Rescue disk using McAfee Utilities Rescue Disk Rescue Disk places some Image information on your 3 5 inch disk Setting Image Properties You can set Image Properties to specify w...

Страница 24: ...store one or two of the options Master boot sector Select this option if you cannot start the PC from your system hard drive The master boot sector is the sector on your system hard disk that contains...

Страница 25: ...itical startup files to it as well as any files you added When the process is complete Rescue Disk exits and returns to the desktop Using a Rescue Disk IMPORTANT You can use a Rescue disk on a differe...

Страница 26: ...is check box Disk Minder will let you fix errors interactively Test Drive Surface performs read write tests of the recordable surface media on a disk This process may take some time because the entire...

Страница 27: ...Drive option is set Disk Minder displays a summary message showing the total number of errors found on each drive if any It also shows information about the clusters on the drive Image Restore in DOS...

Страница 28: ...settings by reversing changes that have been made to your computer Ask Advisor allows you to access sources of information about your computer which can assist you in troubleshooting problems or simp...

Страница 29: ...Windows settings Changes to document files Changes to Internet or network settings Most First Aid fixes Undoing a monitored change 1 Click Universal Undo on the main First Aid screen The Universal Un...

Страница 30: ...ware and software companies Videos displays presentation about Windows and your PC System Info runs the Discover Pro For more information see Discover Pro on page 30 To display any of these informatio...

Страница 31: ...about the most critical hardware components of your system including your CPU RAM video hard drives BIOS ROM and PCI Bus Memory tab gives you information on Window s usage of your PC s memory via easy...

Страница 32: ...ete McAfee Utilities Undelete lets you recover files that you ve deleted even after you ve emptied the Recycle Bin Your best chances of successfully undeleting a file is immediately after you perform...

Страница 33: ...uces drive fragmentation in real time It makes use of patent pending technology that directs Windows to intelligently write files to the drive to prevent fragmentation Registry Wizard allows you to tr...

Страница 34: ...e and recommends the type of defragmentation and optimization process that you should use TIP You can monitor the fragmentation levels of your hard disk using WinGauge s Disk Fragmentation gauge See W...

Страница 35: ...e end Files remain fragmented DiskTune displays a map of your hard drive with blocks that are color coded by status You can watch the map change as DiskTune analyzes the disk and you can customize the...

Страница 36: ...une 1 Click the Active Tune tab in the McAfee Utilities Properties dialog box 2 Check Enable McAfee Active Tune 3 Select the drive you want Active Tune to work on 4 Click Apply when finished Active Tu...

Страница 37: ...rform any of these tasks using the Registry Wizard Backup Restore Clean Repair Tune up Your overall objectives are to remove unnecessary items ensure that all items point to actual files sort the regi...

Страница 38: ...zard it scans the registry and displays the Registry Wizard Repair dialog box which lists all invalid entries in the registry Most likely you ll start by clicking the Repair All button to let registry...

Страница 39: ...r computer crashes WinGauge monitors your use of Windows and your programs Trash Guard provides delete protection of all the files you delete It even protects files deleted in DOS or 16 bit Windows pr...

Страница 40: ...This procedure has some inherent risks and you should follow the steps in the procedure below when trying to AutoFix a crashed program Report allows you to view a log containing additional informatio...

Страница 41: ...lication 2 Click the Reactivate button in the Crash Protector box 3 Attempt to save your work in the application 4 Exit the application immediately and restart Windows NOTE For more information on Cra...

Страница 42: ...he online Help file for instructions on how to use any of the available features of WinGauge Trash Guard When you enable Trash Guard all deleted files even the ones you deleted in DOS or in 16 bit app...

Страница 43: ...ructural components are used by Windows to find data on the drive organize it and so on If any one of these components is damaged or destroyed you will not be able to access the data you ve stored on...

Страница 44: ...ve the original source files If you select a write behind delay longer than zero seconds a Mirror backup Safe Sound updates the backup set at any time after the specified time delay when your PC is id...

Страница 45: ...elf expanding executable Zip files Registry Pro lets you manually troubleshoot edit and repair the registry database McAfee Task Manager allows you to have better control on any application running on...

Страница 46: ...lp button while working with any of the EZ Setup tabs to display additional information and instructions on how to perform a particular task PGP PGP is a security software application that enables you...

Страница 47: ...on the disk Windows also saves a roadmap or index that points to these clusters in two copies of the FAT File Allocation Table The FAT contains the directions to all the pieces of your files so that a...

Страница 48: ...o erase McAfee Shredder allows you to shred files on your PC s Recycle Bin Temporary Internet as well as Web site history folder You can also specify the number of shredding passes 1 99 and can now ha...

Страница 49: ...cally unzip that file and place the extracted file in any directory you specify And you can drag files from any location into the McAfee Zip Manager Wizard icon on your desktop just like you drag file...

Страница 50: ...d plus other more advanced zip file maintenance features You would use advanced McAfee Zip Manager if you are a more advanced user are familiar with archiving and extracting files and if you want to p...

Страница 51: ...get information on any selected key Registry Pro enables you to Find a registry entry Find Orphans Edit a registry entry Import a registry file Export a registry file Refresh the registry database Ref...

Страница 52: ...WARNING Pressing the Ctrl Alt Delete again will automatically restart your computer which may cause you to lose any unsaved data in applications that are running 2 Through the text box it displays al...

Страница 53: ...hat programs you want Windows to load automatically during startup and save resources for just the applications you selected to run Your customized configurations can be saved and loaded on demand but...

Страница 54: ...Secure and Manage 54 McAfee Utilities...

Страница 55: ...re Amount of memory RAM Extra cards boards or monitors Name and version of conflicting software EXACT error message as displayed on screen What steps were performed prior to receiving error message A...

Страница 56: ...news and virus information Take advantage of McAfee s online support including chat e mail express and call me back assistance available 24 hours a day 7 days a week at http www mcafeehelp com Teleph...

Страница 57: ...une 12 DiskTune 33 E EZ Setup 12 45 F FAT File Allocation Table 47 File management in Windows 47 First Aid 12 19 28 fragmentation 34 H Help 17 M McAfee Image 11 19 22 McAfee Shredder 13 47 McAfee Task...

Страница 58: ...U Undelete 12 32 Utilities Discover Pro 12 Disk Repair 11 EZ Setup 12 45 McAfee Image 11 McAfee Shredder 13 47 McAfee Zip Manager 13 48 Registry Pro 13 Registry Wizard 12 37 Safe Sound 12 43 Trash Gu...

Страница 59: ...Index QuickStart Guide 59...

Страница 60: ...Index QuickStart Guide 60...

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