Introduction to Total Protection Service
This guide contains the information required to prepare for and install the McAfee
®
Total
Protection Service software on client computers.
NOTE:
Some types of protection managed by Total Protection Service do not reside as software
on client computers. Therefore, they are not included in this guide. If your purchase included
email protection, the email server security application, or vulnerability scanning, refer to emails
and materials from McAfee for instructions on installing them.
Contents
After you place your order
Installation environment
Advanced network environments
After you place your order
When you place an order for Total Protection Service, you supply an email address, and your
account is associated with that email address. After you submit your order:
1
McAfee processes your order.
2
You receive three emails.
Contains...
This email...
The download URL and instructions for installing the client software, activating
and setting up the protection you purchased, accessing documentation, and
contacting customer support.
Welcome
Instructions for logging on to the McAfee SecurityCenter administrative website
and changing your password. You must use Microsoft Internet Explorer
Logon credentials
(version 6.0 or later) or Mozilla Firefox (version 2.0 or later) to access the
SecurityCenter.
The grant number for the order, which is required for customer support.
Grant letter
NOTE:
If you purchase Total Protection Service from a McAfee partner who manages security
for you, the partner usually receives these emails. If you have questions about which emails
you should receive, contact the partner.
Merging multiple orders or accounts
If you placed more than one order using different email addresses, you have more than one
Total Protection Service account.
Use this task to merge separate accounts so that all your security information and emails are
sent to a single email address.
5
McAfee Total Protection Service Installation Guide