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PRIMAVERA
USER MANUAL
p.20
3.10 Problems solving
The following table lists the main problems that can be encountered and the possible solutions to be adopted.
PROBLEM
CAUSE/SOLUTION
The system does not turn on
Check that the battery is properly inserted and that it is charged.
Support does not activate
Check that the selected service level is greater than 0 and that the battery
charge level is sufficient.
The display displays
an error messages
The system has detected an anomaly. Depending on the type of the anom-
aly the engine may be deactivated or operate at reduced power. For more
information refer to the paragraph “Error codes”
The display glass is fogged
Following sudden changes in environmental conditions, condensation
is possible inside the glass. The condensate will disappear as a result of
temperature stabilization.
0805
EXCESSIVE ENGINE TEMPERATURE. THE ENGINE HAS REACHED A TEMPERATURE ABOVE THE THRESHOLD OF DANGER.
0806
PERIPHERAL BUS VOLTAGE NOT COMPLIANT.
0808
ROTOR LOCKED. THE MOTOR FAILED TO START DUE TO A MECHANICAL LOCK OR A PROBLEM WITH THE DRIVE UNIT’S INTERNAL WIRING.
0809
THE BATTERY VOLTAGE IS HIGHER THAN THE MAXIMUM ALLOWED.
0810
NON-COMPLIANT CURRENT SENSOR SIGNAL.
0811
THE DRIVE DETECTED AN OVERCURRENT.
1101
COMMUNICATION PROBLEM BETWEEN THE GRAPHICAL USER INTERFACE AND THE DRIVE. CHECK THAT THE WIRING IS CONNECTED CORRECTLY AND
INTACT.
1102
A BUTTON ON THE CONTROL PANEL IS LOCKED IN THE PRESSURE POSITION.
ATTENTION
If as a result of these operations the
problem persists you need to report
to a service center.