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Mazda European Assistance
Mazda European Assistance provides you with the following assistance services and benefits for motoring emergencies to aid you in
the event of a covered breakdown/immobilisation of the vehicle in the UK or Europe as set out in this section of this handbook.
What to do if You Need Assistance
If you require help, please do not attempt to make your own arrangements as reimbursement cannot be made to you retrospectively.
Please contact Mazda European Assistance with the following details:
•
Your exact location
•
Your registration number
• A contact telephone number
Assistance in the UK 0800 777 179* or 020 8649 8626
Assistance in Europe +44 20 8649 8626
Calls to Mazda European Assistance may be recorded. This will assist us in confirming details of a call that may be incomplete or
unclear.
* Freephone number from landlines, charges may apply when calling from a mobile.
European Autoroute Restrictions
If assistance is required on a French Autoroute or on certain Autoroutes in Europe, you must use the official SOS boxes at the side of
the road to arrange initial assistance or recovery. As these roads are privatised, neither Mazda European Assistance nor any other
assistance organisation is allowed to assist you on these roads.
Once the vehicle has been recovered from the Autoroute, you should contact Mazda European Assistance and we will make any
further arrangements for you and inform you how to reclaim costs incurred for recovery from the Autoroute.
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