Customer Delivery Checklist
Customer Delivery Checklist
DEALERShiP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
ViN
PRESENTATiON OF OWNER’S MATERiALS:
Review the following items with the customer
Keyless Entry ...............................
1-2
• Advanced Key*
• Door Request Switches*
• Trunk Request Switch*
• Keyless Entry Transmitter
Starting the Engine........................
2
• Start Knob Ignition (Advanced Key*)
Seats ...............................................
3
• Adjustment
• Heated Seats*
• Behind Seat Storage*
Fuel Door Release .........................
4
Driver’s View ...............................
5-6
• Location of Switches and Controls
• Trunk Lid Release Button
instrument Cluster .....................
7-8
• Indicator light function and location
• INFO Button (Fuel Mileage)
Lights ..............................................
9
Wiper/Washer................................
10
AUx jack .......................................
12
VEhiCLE PRESENTATiON:
Refer to the Smart Start Guide during presentation
Flat Tire .........................................
13
• Instant Mobility System (IMS)
located in trunk
Convertible Top ........................
15-20
• Manual Convertible Top
• Manual Convertible Top
Maintenance
• Power Retractable Hardtop
Climate Control ........................
21-22
• Manual Controls
• AUTO Controls
• Vent Operation
Set Clock ......................................
23
Audio Controls .........................
23-24
• SIRIUS Radio
®
Operation
and Activation
Bluetooth
®
hands-Free* ..............
25
• Pair Phone
• Make a Call
• Toll-Free Customer Service
800-430-0153
SChEDULED MAiNTENANCE
When replacing or topping off engine
oil, use Mazda Genuine oil. For optimal
engine performance, use SAE 0W-20
engine oil. Please consult an Authorized
Mazda Dealer for additional information.
*if equipped
Smart Start guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty information
Warranty Start Date:
Customer initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
Owner’s Manual
Maintenance Passport
Floor Mats
• Ensure floor mats are properly
hooked after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should
be cleaned with mild soap and
water only
SERViCE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
SALES CONSULTANT
DATE
CUSTOMER
DATE
All items in the Customer Delivery Checklist have been reviewed with the customer and
the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket
1153366_13a_Mazda_MX5_SSG_070312_B.indd 28-29
7/3/12 4:49 PM
