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Troubleshooting Guide
Before contacting your robot pool cleaner distributor please read through this guide.
The pool water condition must be within the following parameters:
PH: 7.0 – 7.8
NaCl: Max 5,000 ppm
Temperature: 6˚C(43˚F) to 34˚C(93˚F)
Chlorine: Max 4 ppm
Symptom
Solution
Cable twisting or cable coils up
Check for any obstruction in the pool
Remove excess cable from the pool
Make sure filter cartridge is clean
Straighten cable and lay it in the sun periodically
Robot pool cleaner is moving in circles or does not reach
all pool areas
Check for foreign objects in moving parts
Make sure filter elements are clean and that the filter doors
are closed
Make sure that there is enough cable laid out to cover the
whole pool
Before using the robot pool cleaner at the beginning of the sea-
son you should brush any algae from the floor and walls
of the pool
Robot pool cleaner not sinking
Make sure the Wonder brushes or the combined brushes are
soaked in water
Motor is not working
Check if the impeller is blocked
Check if the drive system is blocked
Electrical problem (power supply), check power source.
If power source is in order, please contact your robot pool
cleaner distributor
Robot pool cleaner flips on its side
Clean the filter cartridge
