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16022808 Rev. 0

To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.

Disassembly Procedures

WARNING

Front Strut Removal

1. Disconnect power supply to unit.
2. Lift Top Cover.
3. Remove Front Panel.
4. Remove Tub Displacement Sensor.
5. Raise washer off floor.

6. Use a 4"x4" wood block or

equivalent to support tub.

7. Remove strut ball from tub socket.

8. Remove 3/8" lock nut on bottom of strut while holding

white collar nut.

Содержание Neptune TL FAV6800A

Страница 1: ...This manual includes but is not limited to the following FAV6800A FAV9800A Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility for prope...

Страница 2: ...NING REPAIRS WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To locate an authorized technician please consult...

Страница 3: ...ic Features 23 User Interface Test 23 Quick Spin Test 23 Hold Quick Spin Test 24 Table of Contents System Check 24 Service Cycle 25 Display Diagnostic Codes 25 Diagnostic Codes 25 Exit Service Mode 26...

Страница 4: ...by grasping the plug not the cord Install the washer according to the Installation Instructions All connections for water drain electrical power and grounding must comply with local codes and be made...

Страница 5: ...electric shock by providing an escape wire for the electric current Standard accepted color coding for ground wires is green or green with a yellow stripe Grounding wires and wires colored like groun...

Страница 6: ...the consumer to contact a qualified electrician and have properly grounded three prong wall receptacle installed in accordance with appropriate electrical codes To avoid the risk of electrical shock o...

Страница 7: ...2003 Maytag Appliances Company 16022808 Rev 0 7 Important Safety Information i KEEP CLEAR ROTATING BELTS AND PULLEYS i...

Страница 8: ...ranty service is required To locate an authorized technician For Maytag call 1 800 462 9824 or visit the Web Site at www maytag com For product in Canada call 1 866 587 2002 or visit the Web Site at w...

Страница 9: ...ana F Florence H Herrin Jackson S Searcy N Newton Wash Position H Horizontal V Vertical Listing W 120V 60hz Y 240V 60hz Z Canada 240V 60hz Y 220 240 V 50 60 Hz Feature Content 6800 Feature Package Mar...

Страница 10: ...10 16022808 Rev 0 2003 Maytag Appliances Company General Information...

Страница 11: ...2003 Maytag Appliances Company 16022808 Rev 0 11 General Information 5...

Страница 12: ...board motor control board and motor Perform Motor and Motor Control Test Washer does not tumble during most fills or during presoak Washer with heat option does not tumble while heating Check belt Wi...

Страница 13: ...tem perature of the water in the tub This m ay appear to be significantly warm er cooler than expected Check that both faucets are on fully Make sure the tem perature selection is correct This washer...

Страница 14: ...to Start Press LED to Cancel Quick Spin Test Press Hand Wash Press Off exits Service Mode Hold Quick Spin Step holds predefined RPM Press Hand Wash during test Press Hand Wash cancels hold resumes ne...

Страница 15: ...codes were logged during the test 8 Unlock the lid when the RPM is zero If a diagnostic code is logged during the test the right most dot will turn on and stay on until quick service cycle test has en...

Страница 16: ...e in Service Mode press the following key to check respective function Indicates Pressure Switch not satisfied for that water level Indicates Pressure Switch satisfied for that water level The appropr...

Страница 17: ...level before a spin Displays nd Go to Will Not Drain Troubleshooting Section 2 The lid fails to unlock Lid failed to unlock after multiple attempts Displays LO Go to Will Not Unlock Troubleshooting S...

Страница 18: ...due to tumble not functioning Load bound up LED Will display oL The washer is unable to complete its cycle The paddles cannot move To continue separate and redistribute the load then press start pause...

Страница 19: ...Transmission slightly the oil should move slowly If the Transmission is nearly full or if the fluid is very thin and moves quickly the Transmission has water in it Replace the Transmission O Ring Spin...

Страница 20: ...enses if the lid is locked 0 12 VDC Digital Input to Micro processor and safety circuitry Closed when lid is locked Lid Closed Switch This switch senses if the lid is closed 0 12 VDC Digital Input to...

Страница 21: ...board motor control board and motor Perform Motor and Motor Control Test Washer does not tumble during most fills or during presoak Washer with heat option does not tumble while heating Check belt Wi...

Страница 22: ...h water fill completion Go to No Fill test Check for 120 VAC at the pump when a spin cycle is selected 550 rpm Go to Board output test and perform Pump out test In cold climates check for frozen Drain...

Страница 23: ...and features available in Service Mode along with methods of activation and cancellation Accessing Service Tests and Diagnostic Features while in Service Mode User Interface Enter User Interface and f...

Страница 24: ...ut Note When the Neptune TL is plugged in the Machine Control Board will check the lid latch mechanism every 20 seconds If found to be locked with no cycle running the Control Board will send a signal...

Страница 25: ...een will appear Select OK to continue The test will continue depending on the nature of the failure Display Diagnostic Codes Enter Service Mode to display diagnostic codes Diagnostic codes will be sho...

Страница 26: ...ree completed cycles Customer may have tried to repeat wash cycle without opening the lid Go to Lid Lock Test Diag Code Description Trigger Action to be taken 18 Detected lid lock switch open during c...

Страница 27: ...ntake hose reversal information through a power down The system reverts to factory defaults for the cold and hot water valves and cancels hose reversal detection if a diagnostic code 28 has been logge...

Страница 28: ...ng Look for signs of water or rust on and around the Input Shaft If the O Ring is bad or there are signs of water or rust around the input shaft replace the spinner support tub seal and the outer tub...

Страница 29: ...witch This switch senses if the lid is locked 0 12 VDC Digital Input to Micro processor and safety circuitry Closed when lid is locked Lid Closed Switch This switch senses if the lid is closed 0 12 VD...

Страница 30: ...rews from back Console Cover 3 Separate Back Panel from Console 4 Press the right side of the console and slightly rotate forward to disengage the two side hooks the back panel may need to be held awa...

Страница 31: ...before servicing Disassembly Procedures WARNING 6 Disconnect the remaining harness connectors 7 Remove two T 15 Torx screws attaching Control Board to Console 8 Slide Control Board up and to the left...

Страница 32: ...left and right sides The dart molded in the Inner Panel will disengage from the Outer Lid 4 Slide panel down to disengage tabs and release Inner Panel 5 Remove Outer Lid by releasing catch in back cor...

Страница 33: ...ard Removal 1 Disconnect power supply to unit 2 Lift Top Cover 3 Unsnap Splash Guard by starting in the lower right corner and working around perimeter until guard is free Bleach Softener Dispenser Re...

Страница 34: ...g wall to release catch from Top Cover 6 Pull Housing away from Top Cover Depress Depress Pull Housing Away Lid Lock Reed Switch Removal 1 Disconnect power supply to unit 2 Lift Top Cover 3 Disconnect...

Страница 35: ...Inlet Water Valve Removal 1 Disconnect power supply to unit 2 Remove water lines to the back of washer 3 Lift Top Cover 4 Remove wire harness from Water Valve 5 Remove screw attaching Water Valve to T...

Страница 36: ...Shield slides off Water Valve NOTE When replacing Water Valve grease terminal according to instructions Grease is provided with kit Detergent Dispenser Water Valve Removal 1 Disconnect power supply t...

Страница 37: ...er while lifting up on latches Tumbler Removal 1 Disconnect power supply to unit 2 Lift lid 3 Rotate inner tub until arrow formed in Stainless Steel points to the back of the machine 4 Remove Tumbler...

Страница 38: ...ngle Tumbler Side Designation IMPORTANT Right and left Tumbler Assemblies are not the same and should not be reversed Identify the correct Tumbler by looking at the back for an L or R molded into the...

Страница 39: ...the triangle Any other configuration such as the two flat sides aligned or the points of the triangle facing each other indicates two left or right side Tumblers Replace one of the Tumblers Identify l...

Страница 40: ...is designed to orient Transmission one way NOTE It is recommended the O Ring Seal be replaced if the Transmission is removed When Replac ing Transmission O Ring Seal Apply a small amount of detergent...

Страница 41: ...e clips and strain relief s during reassembly Strain Relief Wire Clip Tub Displacement Sensor Removal 1 Disconnect power supply to unit 2 Lift Top Cover 3 Remove Front Panel Caution Do not perform con...

Страница 42: ...dures WARNING S t r a i n Relief s 4 Release locking tab and slide sensor to release Slide Press Tab to Release Slide NOTE When installing a new Tub DisplacementSensor apply a small amount of grease p...

Страница 43: ...cing Disassembly Procedures WARNING Front Strut Removal 1 Disconnect power supply to unit 2 Lift Top Cover 3 Remove Front Panel 4 Remove Tub Displacement Sensor 5 Raise washer off floor 6 Use a 4 x4 w...

Страница 44: ...t a time making sure the nut below the base is tightened for the proper compression of the strut isolator This should be done prior to placing the strut rod into the socket on the tub Drain Pump Press...

Страница 45: ...ift Transmission Assembly from washer 9 Remove 6 Spinner mounting bolts Lock Spinner position with a short extension placed into empty hole in Spinner Support Rotate Spinner until extension locks the...

Страница 46: ...Assembly from washer 10 Lock Spinner position with Short extension 11 Remove 6 Spinner mounting bolts 12 Lift Spinner From Washer 13 Remove Drain Pump Hose From Outer Tub 14 Unplug Motor Harness from...

Страница 47: ...roperly seat Pulley with a 1 16 1 8 gap between the Pulley face and shaft end On reinstallation tighten Pulley Bolt to 96 inch pounds Pulley Bolt Heater Assembly Removal Heater Not included on all mod...

Страница 48: ...sition with Short extension 11 Remove 6 Spinner mounting bolts 12 Lift Spinner From Washer 13 Remove Drain Pump Hose From Outer Tub 14 Unplug Motor Harness from Motor 15 Remove Motor Harness Strain Re...

Страница 49: ...andle is fully seated on the shaft and turn clockwise 26 Lift out Spinner Support BACK LEFT BACK LEFT NOTE The sleeve from the seal can come out on the Spinner Support Shaft If Spinner Support is rein...

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