Maytag Neptune TL FAV6800A, Сервисная инструкция

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26 16022808 Rev. 0
©2003 Maytag Appliances Company
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
Diagnostic Codes
Diag.
Code Description Trigger Action to be
taken
5
Continuous
unbalanced
circuit. Out
of balance
circuit
See section
for unbal.
loads.
(During spin
only)
Go to " Wet
Clothes "
Troubleshooting
Section
6
Locked
Rotor forcing
a shut down.
Locked rotor
is still locked
after 10
attempts.
Go to " Motor
Control Board
Output Test
"
8
W ater level
sensor fault.
Higher water
levels were
sensed while
the lower
water levels
were not.
Go to " No Water
Fill Test "
10
Unbalance
or cabinet hit
detected
during final
spin, which
prevented
the spinner
from
exceeding
500 rpm
Less than 500
rpm due to an
unbalanced
load.
Go to " Wet
Clothes "
Troubleshooting
Section"
11
W ill not
remember
machine
settings
Difficulty in
reading
memory
Go to " Clear
diagnostic codes "
Disconnect and
reconnect the
washer power cord
at power supply
outlet.
If condition still
exists, replace
machine control
board.
15 Stuck Key
Detected a
key pressed
more than 75
seconds. The
key is
assumed to
be stuck.
Go to " Membrane
Pad Check "
Check connection
of keypad to control
board.
Replace console if
necessary.
16
High speed
not achieved
due to
torque.
Speed less
than 400 rpm
during a main
wash cycle.
Go to " Wet
Clothes "
Troubleshooting
Section"
17
The lid was
not opened
after
completed
wash cycles.
Did not sense
lid open after
the last three
completed
cycles.
Customer may have
tried to repeat wash
cycle without
opening the lid. Go
to "
Lid Lock Test "
Diag.
Code Description Trigger Action to be
taken
18
Detected lid
lock switch
open during
cycle when
not
expected.
Open lid lock
switch with
motor
running.
Check for loose
wire connections.
Clear the diagnostic
code and recheck;
if reoccurs, perform
Diagnostic
Motor/Motor
Control Board test
Check for faulty
motor relay on the
machine control
board.
22
Detected lid
switch open
during cycle
(when not
paused).
Detected lid
sensor switch
open and the
lid locked
switch locked.
Go to " Lid Lock
Test
"
Troubleshooting
Section
23
Lid is locked
at start of
cycle
Lid lock is
locked and a
user tries to
start a cycle.
Go to " Will Not
Unlock
"
Troubleshooting
Section
24
Motor high
RPM
detected two
times
Motor tach
signal is seen
at maximum
speed.
Replace motor
control board.
25
Motor tach
signal exists
without
motor
running
Tach signal
exists without
torque input.
(Abnormal
condition
only)
Replace motor
control board.
28
W ater valve
thermistor
failure
Abnormal
high/low temp
or ohm
resistance
seen
Go to " Wrong
Water
Temperature
"
Troubleshooting
Section
34
W elded
system relay
Change of
state of the
relay
Disconnect power.
Continuity between
p.6 pin 1 to p.8. pin
1 at the Machine
Control Board
connector.
40
W asher not
operating
due to
tumble not
functioning
Load bound
up.
The washer is
unable to complete
its cycle. The
paddles cannot
move. To continue,
separate and
redistribute the
load, then press
“start/pause”.
Exit Service Mode
To exit: 1) Press exit service mode , or 2) press Off , or
3) unplug the machine.
After five (5) minutes of inactivity (user key presses) in
Service Mode, the machine will exit the Service Mode