29
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Load not rinsed (cont.)
Washer not loaded as
recommended.
Avoid tightly packing the washer. The washer will not rinse well if
tightly packed. Load with dry items only. See the “Cycle Guide”
for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
The load may be out of balance.
When load unbalance occurs, a washing process will start to
redistribute the load. This may lengthen the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
Load is wrinkled, twisted,
or tangled
Washer not loaded as
recommended.
Add load loosely. Items need to move freely reduce wrinkling and
tangling. See the “Cycle Guide” for load size recommendations for
each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Wash action too long for load.
Select a lower soil level. Note that items will not be cleaned as
deeply as when using a higher soil level.
Spin speed too fast for load.
Select a slower spin speed. Note that items will be wetter than
when using a faster speed spin.
The washer is not unloaded
promptly.
Unload the washer as soon as it stops or use Fresh Hold
®
if you
will not be able to unload the washer at the end of the cycle.
Not choosing the right cycle for the
load being washed.
Use the Delicates cycle or another cycle with a slow spin speed to
reduce wrinkling.
The wash water was not warm
enough to relax wrinkles.
If safe for load, use warm or hot wash water.
Not cleaning or
removing stains
Washer not loaded as
recommended.
Add load loosely. Items need to move freely for best
cleaning. See the “Cycle Guide” for load size recommendations
for each cycle.
Add only 1 or 2 garments after washer has started.
Not using HE detergent or using
too much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
Hard water or high level of iron
(rust) in water.
You may need to install a water softener and/or iron filter.
Fabric softener dispensing
ball used.
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for
slow-speed cycle.
Consider using liquid detergent.
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
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