23
If you experience
Possible Causes
Solution
Error Code Appears in Display (for 2- and 3-digit displays)
Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle.
“Sd” or “Sud”
(excess suds) appears
in display
Excessive suds in washer. Washer is
running a suds-reduction routine.
Allow the washer to continue. Use only HE detergent. Always
follow the detergent manufacturer's instructions to determine
the amount of detergent to use and base detergent quantity
on load size. Not all detergents labeled as High Efficiency are
identical in formulation and their ability to reduce suds. For
example, natural, organic, or homemade HE detergents may
generate a high level of suds. If you use one of these and see
a
“Sd” or “Sud”
error code appear in the display, consider
using a different HE detergent.
Touch WATER HARDNESS (on some models) to change water
hardness to “soft.”
“dEt” (Detergent)
appears in display
(on some models)
The dispenser cartridge is not
detected.
Ensure the dispenser cartridge is inserted correctly and the
dispenser drawer is shut completely. For single-load doses
of detergent when cartridge has been removed, ignore
this message.
Lo followed by FL or F8
followed by E1
or
Lo followed by FL or
F08 followed by E01
(water supply error)
appears in display
Check for proper water supply.
Unit will drain for 8 minutes while door remains locked. The
drain cycle must be allowed to complete or the error code
cannot reset. When complete, touch POWER/CANCEL once to
clear the code. Then touch POWER/CANCEL again to restart
washer. If code appears again, call for service.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be ON.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
If used, auto shut-off connectors and hoses must be properly
installed and in working order.
Check for proper inlet hoses.
Use only manufacturer's recommended inlet hoses.
F9 followed by E1
or
F09
followed by
E01
(drain pump system
error) appears in display
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4
1
⁄
2
"
(114 mm).
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
F5 followed by E2
or
F05
followed by
E02
(door will not lock)
appears in display
Washer door not locking.
Touch POWER/CANCEL to cancel the cycle. Check that the
door is closed completely and latching. Check for items in
the washer drum that may be keeping the door from closing
completely.
“rL”
(remove load)
appears in display
Load detected in drum during Clean
Washer with affresh
®
cycle.
Remove items from washer drum and restart Clean Washer
with affresh
®
cycle.
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
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