17
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Oven will not operate.
Air in the gas lines.
If this is the first time the oven has been used, turn on any one
of the surface burner knobs to release air from the gas lines.
Electronic oven control set
incorrectly.
See “Electronic Oven Controls” section.
Control is locked.
Press and hold CONTROL LOCK for 3 seconds.
The range is in Demo Mode.
Demo Mode will deactivate all heating elements. See “Demo
Mode” in the “Electronic Oven Controls” section.
Convention fan not turning on.
The convection cycle is in the first
5 minutes of operation.
This is normal. The convection fan will start running
approximately 5 minutes into the cycle.
Oven door is open.
If the oven door is opened during convention cooking, the fan
will turn off immediately. It will come back on when the oven
door is closed.
Oven burner flames are yellow
or noisy.
Range converted improperly.
If propane gas is being used, contact a service technician or
see cover for contact information.
Oven temperature too high or
too low.
Oven temperature is calibrated
incorrectly.
See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Display shows messages.
Power failure (display shows
flashing time).
Clear the display. On some models, reset the clock, if needed.
See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter
followed by number).
Press CANCEL to clear the display. See “Control Display” in
the “Electronic Oven Controls” section. If it reappears, call for
service. See cover for contact information.
Start needs to be pressed so a
cycle can begin (display shows
“PRESS START”).
See the “Start” keypad feature in the “Feature Guide” section.
Mineral deposits are left on the
oven bottom after the Clean
cycle.
Tap water was used in the Clean
cycle.
Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use
a cloth dampened with water to thoroughly remove any vinegar
residue.
Range is not level.
Mineral deposits will collect on dry areas of the oven bottom
during the Clean cycle. Level the range. See the Installation
Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use
a cloth dampened with water to thoroughly remove any vinegar
residue.
Oven cooking results not what
expected.
Range is not level.
Level the range. See the Installation Instructions.
The temperature set was
incorrect.
Double-check the recipe in a reliable cookbook.
Oven temperature is calibrated
incorrectly.
See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven was not preheated.
See “Baking and Roasting” section.
Racks were positioned
improperly.
See “Positioning Racks and Bakeware” section.
Not enough air circulation around
bakeware.
See “Positioning Racks and Bakeware” section.
Darker browning of food caused
by dull or dark bakeware.
Lower oven temperature 25°F (15°C) or move rack to a higher
position in the oven.
Lighter browning of food caused
by shiny or light colored bakeware.
Move rack to a lower position in the oven.
Batter distributed unevenly in pan.
Check that batter is level in the pan.
Incorrect length of cooking time
was used.
Adjust cooking time.
Oven door was not closed.
Be sure that the bakeware does not keep the door from closing.
Oven door was opened during
cooking.
Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner,
making baked items too brown
on bottom.
Move rack to higher position in the oven.
Pie crusts browning too quickly.
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
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