16
If you experience
Possible Causes
Solution
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer won’t run
or fill, washer stops
working (cont.)
Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.
Check proper electrical supply.
Washer may be tightly packed.
Remove several items, rearrange load evenly around the
washplate. Do not load garments directly over the center
of the washplate. Close lid and press START/PAUSE.
Add only 1 or 2 additional garments after washer has started.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN.
Select your cycle. Press START/PAUSE. Do not add more
detergent.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Empty pockets and use garment
bags for small items.
Washer not draining/
spinning, loads are
still wet
Washer not performing as expected (cont.)
TROUBLESHOOTING
Do not add more water to the washer.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill,
washer stops working
Check for proper water supply.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
In U.S.A. www.maytag.com/help – In Canada www.maytag.ca.
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