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CERTIFICATE OF WARRANTY

BIG APPLIANCES

WARRANTY VALID ONLY IN THE COUNTRY OF PURCHASE

IMPORTANT:

For it to be used, this Certificate of Warranty must be submitted along with original purchase invoice of the warranted product. In Colombia,

invoice will be required only where local laws so allow.

SUGGESTION:

Please register your product through the different means of contact of our Customer Service Center in each country, indicated in section 6

of this Certificate of Warranty.

1. Manufacturer/Importer/Distributor/Warrantor:

For the purposes of this Certificate of Warranty, the Warrantor of warranted products will be:

In Argentina: Whirlpool Argentina S.R.L.; In Chile: Whirlpool Chile Ltda.; in Colombia: Whirlpool Colombia S.A.S.; in Ecuador: Whirlpool Ecuador S.A.; in El

Salvador: Whirlpool El Salvador S.A. de C.V.; in Guatemala: Whirlpool Guatemala S.A.; in Peru: Whirlpool Peru S.R.L.; in Puerto Rico: Whirlpool Corporation.

In the countries mentioned above, the Warranty granted through this Certificate of Warranty is limited to products distributed and/or sold by the

aforementioned entities, in the respective countries.

In the countries listed in section 6 below, except for Argentina, Chile, Colombia, Ecuador, El Salvador, Guatemala, Peru and Puerto Rico, this Warranty is

not valid without the signature and seal of the applicable Distributor who, for the purposes hereof, shall be directly liable to the final consumer and

therefore considered Warrantor.

2. Technical specifications, installation, use, maintenance and repair conditions:

Technical specifications for the correct identification of the product, for the adequate installation and operation thereof, conditions and specifications

of use and repair, indications of the place where this warranty may be effected and the way in which the Warranty granted on this Certificate of Warranty

– including any contacts required for the acquisition or purchase of legitimate parts – are detailed herein and in the applicable User Manual this

document is an integral part of.

Warranty claims may be submitted personally and/or by telephone and/or by email to the Warrantor’s Assistance Center.

3. Warranty validity conditions, extended warranty and Beneficiary/Holder rights

•

The Beneficiary/Holder of the warranty contained in this Certificate of Warranty is entitled to demand Warrantor who in turn agrees to provide the

Beneficiary/Holder, free of charges, with the qualified labor and spare parts required to repair and have the warranted product in good operational
conditions – the model and serial number of which are indicated in section 5 hereof and/or in the product label and/or in the User Manual included with
the product this Certificate is an integral part of -- any time the product requires intervention due to inconveniences or operating failure of the product
or any part thereof and whenever the product fails under normal use conditions.

•

The term of the warranty granted hereby shall be one (1) year commencing on the date final consumer originally purchased the warranted product.

During such period, Warrantor shall ensure free repair of the product in the terms indicated above.

•

Warrantor agrees to repair the warranted product in a thirty (30) working days, period commencing on the date repair claim is received, except for any

occasional delay in spare part shipping, whenever such spare parts must be brought from overseas or in the event of a lack of supply and/or existence
of such spare parts for reasons beyond Warrantor’s control and in the event an applicable local regulation exists, the term stipulated therein shall apply.
In any case, Beneficiary/Holder will be timely informed about any occasional delays that may affect the repair period of the warranted product.

•

Beneficiary/Holder of the Warranty contained in this Certificate may assign such Warranty along with the warranted product during the term, in which

case, Warrantor will only acknowledge the remaining warranty term to the new Beneficiary.

•

The validity and effectiveness of the Warranty granted hereby are subject only to home use of the warranted product, in compliance with other

conditions established under this Certificate and to the use of warranted product under normal conditions in accordance with the specifications, terms
and conditions contained in the User Manual this Certificate of Warranty is part of.

•

Additionally, the validity of this warranty is subject to using and installing the product in compliance with the instructions and recommendations

contained in the User Manual.

•

Keep the product protected from weather factors (e.g. heat, humidity, cold, rain) making sure it is not placed outside.

•

Before installing or using the product, read the instruction for installation, use and maintenance contained in the User Manual this Certificate is part of.

4. This Warranty of warranted product does not include:

•

Damages caused by incorrect, inappropriate or illegal installation of product.

•

Damages caused by installation and/or correction of a deficient installation effected by third parties non authorized by Warrantor.

•

Damages caused to the product and/or to any part and/or to spare parts thereof due to inadequate voltage, defective electrical facilities, and /or
fluctuations of electric current.

•

Damages caused by product misuse.

•

Damages caused by foreign objects (e.g. coins, buttons, clothing accessories, etc.).

•

Damage to the Product as a result of undue use of chemical or abrasive cleaning products not intended or not recommended to clean electrical

appliances.

•

Damage to parts made of glass, porcelain, plastic, rubber; damage to painting and in general damage (accidental or other) to the Product that is cosmetic
due to normal wear and tear or to misuse.

•

Normal wear and tear of Product or its accessories.

•

Damages caused and/or resulting of the misuse of Product.

•

Damages to the Product caused by accident, human or natural acts that may be considered as fortuitous events or force majeure.

•

Damages caused by rodents, insects or any other animal.

W11219366 - 16/02/2018

CERTIFICATE OF WARRANTY

BIG APPLIANCES

NICARAGUA

PANAMA

PERU

PUERTO RICO

DOMINICAN REPUBLIC

THE CARIBBEAN (EXCEPT PUERTO RICO AND DOMINICAN REPUBLIC)

VENEZUELA

Please check warrantor’s data on label placed by Distributor.
If you have any question regarding official Distributors or their data, please contact us through the media indicated below.
E-mail:

[email protected]

Please check warrantor’s data on label placed by Distributor.
If you have any question regarding official Distributors or their data, please contact us through the media indicated below.
In the city of Panama:

8336294

For Whirlpool brand products, please call

833 6294

in the City of Panama or national toll-free telephone number

08000 570058

from the rest of the

country. KitchenAid brand products hotline:

008000570081

Customer service hours: Please call Monday through Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to 2:00 p.m.
E-mail:

[email protected]

- Visit our websites:

www.whirlpool-ca.com