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number, and location.
RMA Procedure:
1. Call Maylong customer service at 1-888-403-9477
2. Troubleshoot problem over the phone
3. Request for RMA number & return instruction. You may be asked to fill out a RMA
form at our Web site.
4. Return product in a secure and durable package to prevent damage during transit
5. Please make sure to include the following information along with the return package:
Your name & mailing address
Telephone number
A short description of the issue with your tablet
Model number and serial number (S/N number)
RMA number
6. Please mark your assigned RMA number visibly and clearly on the outside of the box
7. Your claim will be evaluated by our technical specialist. Repair services will be
performed as soon as possible.
Note:
Repaired product has a 45 day warranty. If the unit sent in for repair is still under its original warranty, then the
new warranty is 45 days or remaining time of the original one year warranty, depending upon which is longer.
Copyrights
：
MAYLONG. MAYLONG Connecting Life and Let’s GO! are trademarks of Maylong Group LLC in the United States
and/or other countries.
© 2010-2012 Maylong Group LLC
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