Spangenberg International B.V.
– Nijverheidsweg 19F – 3641 RP Mijdrecht – Holland – T. +31 (0) 297 253 969 – F. +31 (0) 297 256 445
Troubleshooting
The follow overview will help you understand possible problems. However, only qualified engineers should
attempt to open or repair the machine. Contact your supplier when in doubt.
Problem
Possible Cause
Possible Solution
The appliance does not work.
▪
The appliance is switched off.
▪
The power supply is
interupted.
▪
The voltage is not correct.
▪
Safety guard not closed
properly.
➢
Switch on the appliance.
➢
Check the power supply, plug
in power cable.
➢
Use another power source.
➢
Close safety guard.
The appliance has stopped
working.
▪
Motor overheated
▪
Overload.
➢
Let appliance cool down and
reduce load (weight/time).
➢
Reduce load.
The appliance does not mix
properly
▪
Overload.
▪
Bowl or spiral damaged.
▪
Bowl mounted incorrectly.
➢
Reduce load.
➢
Replace part.
➢
Check bowl.
The appliance makes a lot of noise
▪
Insufficient lubrication.
▪
Drive chain is loose.
▪
Bowl or Spiral damaged.
▪
Bowl mounted incorrectly.
➢
Lubricate required parts.
➢
Tighten drive chain.
➢
Replace part.
➢
Check bowl.
Cleaning and Maintenance
•
Maintenance and repairs should only be done by certified engineers.
•
Regularly check and clean the appliance, its parts and accessories (if aplicable).
•
Regularly check the power plug and power cable for damage. If either is damaged do not use the appliance.
Instead, have it repaired by a certified electrical engineer.
•
Always switch off and disconnect the power supply before cleaning or maintenance.
•
Regularly check if the bowl connection, transmission and gearbox are sufficiently lubricated. If required
apply new grease (remove the top cover to gain access to the transmission and gearbox). Doing so will
prolong life expectancy and guarantee smooth operation.
•
Regularly check the tension of the drive chain. If loose, tighten it.
•
ATTENTION! Never use aggressive cleaning agents or abrasives. Do not use solvents or petrol based cleaning
agents. Some cleaning agents may leave harmful residues or cause damage to the machine.
•
Clean the machine using a damp cloth, warm water and a mild food safe detergent mixture. Always dry the
appliance and accessories after cleaning using a soft cloth.
•
ATTENTION! Do not use any scourer and sharp or pointed objects during cleaning, this may cause damage to
the machine.
•
ATTENTION! Never hose down the machine or immerse it in water or any other liquid, instead wipe the
exterior with a damp cloth. Do not use a steamer to clean the appliance
•
ATTENTION! Never let the power cable or power plug get wet or damp.
