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11

11

TROUBLESHOOTING

Sometimes problems arise from causes which can be easily removed by carrying out simple checks.

PROBLEM

CAUSE

SOLUTION

Insufficient suction

·  The plastic filter of the 
   separator is dirty or clogged
·  Power is too low
·  The hose is clogged
·  The lower drum is full

·  Clean the filter
·  Increase power
·  Disconnect  the hose and remove dirt
·  Empty the drum and restore the 
   minimum level with clean water

The motor is noisy

The lower drum is full

Empty the drum and restore the 
minimum level with clean water

When the boiler is ready, steam 
does not come out

Adjustment is low

Increase the output power

The extension hoses or the accesso-
ries loosen easily

The fastening ring nut is not in its 
correct position

Fix the fastening ring nut in its 
proper position

The extension hoses or the accesso-
ries are not coupled easily

·  Gaskets are not lubricated
·  Gaskets are damaged
·  The fastening ring nut is not in its
   correct position

·  Lubricate gaskets by using teflon 

grease or hand cream

·  Replace gaskets with 
   those supplied
·  Put the fastening ring nut in 
   open position

Light water/steam escape from the 
couplings (of: accessories, extension 
hoses, hose)

Gaskets are damaged

  Replace gaskets with those 
  supplied. Lubricate gaskets by 
  using teflon grease or hand cream

The controls on the hose handle do 
not respond

The plug unit of the hose has not 
been connected properly

Connect the plug unit until the 
door is properly closed

The hose loosens from the machine

The plug unit of the hose has not 
been connected properly

Connect the plug unit until the 
door is properly closed

The iron does not get hot

·  The iron function has not been 
   selected from the panel
·  The iron temperature is too low
·  The plug unit of the iron has not 
   been connected properly

·  Enable the function (the display 
   will show the ACC message)
·  Increase the iron temperature
·  Connect the plug unit until the 

door is properly closed

The iron drips out water instead of 
steam

·  The iron temperature is too low
·  The user has not waited for the 
   correct heating time of the iron

·  Increase the iron temperature
·  Wait for some minutes

If, after carrying out these checks, the appliance does not work, please contact the Technical Assistance Service.

Содержание HERA EASY

Страница 1: ...LANGUAGE EN ISTRUCTION U S E M A N U A L HERA EASY ...

Страница 2: ......

Страница 3: ... TO DISCOVER ALL ELEKTRA FEATURES AND POTENTIALITIES MOREOVER WE RECOMMEND STRICTLY FOLLOWING THE ADVISES AND CAUTIONS FOR A CORRECT USE IN ORDER TO ENSURE VERY GOOD RESULTS AND SAFETY GENERAL CONTENTS DESCRIPTION OF THE MACHINE PAG 02 MACHINE OPERATIONS PAG 03 1a STEP LOWER DRUM FILLING PAG 03 2a STEP WATER TANK FILLING PAG 03 3a STEP TURNING ON PAG 04 5a STEP HOSE CONNECTION PAG 04 6a STEP ACCES...

Страница 4: ...TION OF THE MACHINE Front part 1 Opening to insert the hoses 2 Control panel 3 Steam adjusting knob 4 Boiler safety plug 5 Upper cover 6 Handle 7 Lower drum 8 Closing hook 9 Wheels Rear part 10 Filter cover 11 Feeding cable 12 Cable reel ...

Страница 5: ...e water is finished in the tank the f light will light up and at the same time there will be an acoustic signal in this case immediately turn off the boiler by pushing button A eliminate any pressure residue by pressing the steam button on the handle fig 13 page 5 At this point disconnect the feeding cable then eliminate any pressure residue by slightly unscrewing the safety plug BE CAREFUL OF ANY...

Страница 6: ...djusted by means of the knob fig 9 according to the surface to be treated For the iron carpet cleaner function press push button C the corresponding pilot light lights up 4TH STEP HOSE CONNECTION To connect the hose move upwards the door covering the plug fig 8 insert the plug and close the door by making sure the pawl is into its proper seat LIST OF THE PANELS FUNCTIONS A Push button to turn the ...

Страница 7: ...n Press the button located on the start handle once and then once again to stop suction fig 11 To regulate the suction motor power keep the button pressed down during use fig 11 every 4 seconds the power will increase until it reaches maximum power lev 5 and then it will restart from the minimum power lev 3 Once it has reached the desired power take pressure off the button the chosen power will be...

Страница 8: ... can clean areas difficult to be reached under the furniture and the beds on high cupboards etc and various kind of floor carpets etc To use the desired fitting on the brush just insert it and by keeping it pressed move the orange sliders inwards fig 2 To remove the fitting move the sliders outwards 2A FITTING FOR LIQUID SUCTION It is fitted to clean floors plastic coatings marble etc Steam the su...

Страница 9: ...e time or separately We recommend using the window cleaner from the top to the bottom by keeping it well pushed on the window 4B BRISTLE FITTING It can be used to clean sofas armchairs seats etc For a correct use steam and suck by keeping pressed the brush against the surface so that the dirt can be easily removed 5 ADAPTER FOR THE STEAM LANCE 5A Bristle brush diameter 30 mm 5B 80 mm nozzle 5C Lan...

Страница 10: ...m contact an authorised service centre NOTE FOR THE TECHNICIAN AT THE SERVICE CENTRE To remove filter C remove the safety screw by turning it until it comes away To remove separator a unscrew knurled screw B and remove from the housing Be careful on re inserting it as it has a set housing Screw the knurled screw clockwise without tightening it too much Do not use the machine if the plastic filter ...

Страница 11: ...rpets fitted carpets mattresses etc 3 TURBO CARPET CLEANER Very good to suck thoroughly carpets fitted carpets mattresses etc without using any electricity 4 VAPORIZING TURBO BRUSH To wash brush and steam dry rugs carpets upholstery etc 5 TRANSPARENT NOZZLE To wash rugs carpets upholstered 6 EXTENDABLE HOSE Suction hose for dust liquids that can extend from 1 metre to 6 metres 7 ACQUA CLEAN ANTIBA...

Страница 12: ...e damaged for example safety devices high pressure flexible tubes handle with controls To avoid any risks of being electrocuted do not disassemble it Avoid connecting more powerful household appliances to the same electric circuit If an extension cable is needed make sure it is provided with earth the plug and the socket must be watertight If the supply cord is damaged it must be replaced by the m...

Страница 13: ...askets with those supplied Put the fastening ring nut in open position Light water steam escape from the couplings of accessories extension hoses hose Gaskets are damaged Replace gaskets with those supplied Lubricate gaskets by using teflon grease or hand cream The controls on the hose handle do not respond The plug unit of the hose has not been connected properly Connect the plug unit until the d...

Страница 14: ...e given back to the local dealer when purchasing another equivalent product A correct disposal of this product will allow saving precious resources and avoid possible negative effects on the human health and on the environment For further details contact the local authority or the nearest collecting point In case of wrong disposal penalties may be applied according to the Local Law For the Compani...

Страница 15: ...O RING VITON 20 31 O RING VITON 20 21 GREASE GREASE i 16 11 13 SPARE O RING ...

Страница 16: ......

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