P.09
If the abnormal situations persist after taking the above solutions, please contact us.
FAQs and Solutions
?
Q: Why does my skin appear black/purple stain after using the product?
A: After cupping, the skin may become red, purple or black, which is called
the “sha-bruises”. Sha-bruises usually fade in 5-7 days.
Q: Why are there no sha-bruises after using the product?
A: It could be inadequate pressure when using the product. Please adjust
the applied pressure accordingly. Different body types will also have
different results.
Q: I used the heating function, now I feel like my skin is burning?
A: Adjust the temperature of the heating function slowly, from low to high, to
allow the skin to adapt to the temperature changes.
Q: What is the different between the product and a traditional cup?
A: The product causes sha-bruises more quickly. It usually takes only 1
minute, compared to the 5-10 minutes (or more) of a traditional cup. The
product also saves labor to work. Pressure level can be adjusted while
that of a traditional cup is difficult to control.
Q: What is the working time of the product after a full charge?
A: The battery will be enough for 4 days (10 minutes/ day) after a full
charge.
Issues
Possible Causes
Solutions
Built-in battery is low
Product not
functioning
Put on charge immediately
Main body is on charge
Use after charging
Wire or plug not properly
connected
Cannot charge
Please reconnect
Working normally
No gas release
Release gas after around
1 minute after turning off
