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CLAIMS PROCESS:
Prior to contacting RIZE, please refer
to the TROUBLESHOOTING section of this Manual and
also ensure that use and maintenance instructions in this
Manual have been followed.
The following process must
be followed to initiate a warranty claim:
(1) during the
applicable warranty period stated above, contact RIZE
customer service to initiate the claim and provide proof of
status as the original retail purchaser from an authorized
RIZE products reseller and prior timely registration of
the product (see PRODUCT REGISTRATION below); (2)
identification of suspected defect and compliance with
RIZE requests for documentation or other evidence of
the defect, such as return of parts to RIZE, the cost of
which will be paid by RIZE if the defect is confirmed by it
or inspection by an authorized RIZE service technician or
other person approved in writing for that purpose by RIZE;
and (3) remedy by RIZE as stated herein.
LIMITATION OF LIABILITY: In no event shall RIZE be liable
for incidental or consequential damages of any kind
or nature whatsoever caused by or arising out of any
product defects, and the sole and exclusive remedy
shall be repair or replacement of defective items within
warranty to the extent and in the manner provided
herein.
Registration
You can also register your bed online at www.rizebeds.com.
NAME ____________________________________________
PHONE ___________________________________________
ADDRESS _________________________________________
CITY _____________________________________________
STATE ________________________ ZIP CODE ___________
EMAIL ADDRESS ___________________________________
STORE WHERE PURCHASED _________________________
SERIAL NO. ________________________________________
INVOICE NO. ______________________________________
MODEL NO. _______________________________________
SURVEY
GENDER: __ M __ F
AGE: __ 18-30 __ 31-40 __ 41-50
__ 51-60 __ 61-70 __ 71 & up
Reason for purchasing an adjustable bed:
___ Health
___ Comfort
___ Other
How did you find out about our beds?
___ Advertising ___ A friend
___ Store
___ Article
___ Internet
___ Other
WARRANTY
REGISTRATION FORM
Please mail to:
Rize Customer Care Center
31050 Diamond Parkway, Solon, OH 44139
Customer Care Center Phone # 1-800-444-8444
All product names, brands, and trademarks are the property of
their respective owners.
