16
Troubleshooting
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
•
Your adjustable bed may be obstructed preventing
smooth operation. Remove obstructions from around
and under the bed.
•
Check that the head section is not too close to the wall.
•
If a headboard is installed, check that it is not too close
to the edge of the mattress. Make sure there is enough
distance between the headboard bracket and the
mattress.
Head or foot section elevates adjustable
bed but does not return to flat position.
SYMPTOM
SOLUTIONS
•
Check the batteries in the remote control. Replace with
new batteries, if necessary.
•
Make sure that you are following the duty cycle of the
motors. Do not operate for more than two minutes over
a 20-minute period or approximately 10% duty cycle.
•
Press the lift buttons firmly and accurately.
•
Wireless remote control may be experiencing
common radio frequency interference from other radio
transmitting devices. Wait several seconds and then try
pressing the lift buttons again.
Head or foot lift function has minor
interference during operation.
This is normal. The lift motors click when they are engaged.
No action is required.
A clicking noise is heard under the bed
when raising or lowering the sections.
1. Remove nuts, bolts, and white bushings.
2. Lubricate them by applying the grease with a cotton
swab. (Lubrication can be obtained by contacting our
Customer Care Center).
3. When placing lubricated nuts, bolts, and white
bushings back onto the adjustable bed, make sure
there is a looser tightening on the nut.
4. Additional solution: After completing these steps, spray
the nuts, bolts, and white bushings with a lubricant.
The adjustable bed is squeaking.
