26
GB
Hints and Tips
Problem
Solution
No operation can be
performed with the
remote control.
• Check the batteries in the remote control. They may need replacing.
• Operate the remote control at a distance of no more than 6m.
• Removes batteries and hold down one or more buttons for several
minutes to drain the microprocessor inside the remote control to
reset it. Reinstall batteries and try to operate the remote control
again.
Disc does not play.
• Ensure that the disc is installed with the label side facing up.
• Check the region number of the DVD.
Disc Menu does not
appear.
• Check if the disc has a Menu.
No power
• Press the
OPEN/CLOSE
button on the DVD or on the Remote
Control to turn on the unit.
• Make sure the mains socket has power.
The picture is
distorted or turns
black and white
during colour
playback.
• The disc does not match with the TV colour system standard (PAL/
NTSC).
• The disc is dirty. Clean the disc.
• Sometimes a small amount of picture distortion may appear. This is
not a malfunction of the unit.
The screen aspect
ratio cannot be
changed.
• The Screen Aspect Ratio is fixed on your DVDs.
• Depending on the TV, it may not be possible to change the Screen
Aspect Ratio.
• This is not a problem with the DVD player.
No audio.
• Make sure you have securely connected the DVD player and other
devices.
• Make sure the TV and the amplifier are in good condition and are
setup properly.
Not able to select
some items in the
setup/ system menu.
• Press the
STOP
button twice before selecting the setup/system
menu.
• Depending on the disc availability, some menu items cannot be
selected.
The DVD player does
not start the playback.
• Insert a readable disc with the playback side facing down.
• Check the disc type, colour system (PAL/NTSC) and region code.
• Check for any scratches or smudges on the disc.
• Press SETUP button to turn off the setup menu .
• Enter the password in order to change the parental rating level or to
unlock the disc for playback.
• Moisture may have condensed inside the system. Remove the disc
and leave the system turned on for about an hour.
• Disconnect the mains cable from the mains socket for a few
minutes. Reconnect the mains cable and try to operate the DVD
player.
Picture freezes
momentarily during
playback.
• Check the disc for fingerprint or scratches, and clean with a soft
cloth wiping from centre to edge.
M1DVD11E_IB_5L_110704_Zell.indb 26
04/07/2011 3:42 PM