Troubleshooting
In most cases problems with your DTAR10 can be solved by resetting your unit. To reset your unit, remove the power
supply from the rear and reconnect again. Note this will reset your DTAR10 to default settings.
Some other possible problems and the most common solutions are given below:
I can’t see any picture
Check that your DTAR10 is connected properly to your TV/VCR and switched on.
Ensure your TV is set to use the SCART input (some TVs will not automatically detect this).
Make sure the SCART cable is connected the right way round as indicated on the cable.
The channel search finds no channels
Check that your aerial is connected directly to your DTAR10 and that it is of suitable type (Check with your retailer if
unsure). Note that most indoor aerials are unsuitable for receiving Digital TV.
Repeat the channel search, available on the Setup menu.
I cannot see my old analogue channels
Check that you have connected a suitable RF cable (not supplied) between your DTAR10 and your TV.
Press the DTV button on the remote to toggle between Digital and Analogue channels.
Software updates
Your DTAR10 contains software which may occasionally be updated to provide an enhanced service or improve
operation. These updates will happen automatically and are broadcast usually in the middle of the night to your unit. You
do not need to do anything to enable these updates. The updates will only happen when your unit is on or in standby, we
recommend therefore that you do not unplug your unit from the mains when not in use but switch it to standby mode to
enable any updates to take place.
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