Matrox CronosPlus, Установка и справочник по оборудованию

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28 Appendix A: Troubleshooting
Troubleshooting
If you have problems using your Matrox CronosPlus board, please try the
following:
• Check for disconnected video input cables.
• Read the Common problems and solutions section in this chapter.
If your problem is not addressed in this chapter or if the solutions suggested don’t
work for you, contact your local Matrox representative, Matrox Sales Office, or
the Matrox Imaging Customer Support Group.
Common problems and solutions
Installation Problems
➘
You receive a "Board service fails to start" error upon booting your computer,
or you receive a "Driver has not started" error upon allocating a MIL CronosPlus
system.
This could happen due to the following three reasons:
- The MIL Matrox CronosPlus drivers are not installed correctly. When the
board fails to start under Windows 2000/Me/XP, the driver might have been
installed incorrectly and might not have started. Right-click on
My Computer ,
and select Manage from the presented menu. From the Computer
Management explorer window, display the System Tools folder and then the
Device Manager folder. If you do not see a Matrox CronosPlus device under
Matrox Imaging Adapters, you will have to re-install the driver.
- Too much or insufficient allocation of DMA memory. The driver might not
start if you have allocated an insufficient amount of DMA memory or if the
specified amount of DMA memory would leave the operating system less
memory than it requires. To address this problem, re-allocate DMA memory
using the
milconfig.exe utility, included on the MIL-Lite CD.
- There is a conflict in the BIOS Setup program. This problem generally occurs
when there is a PCI memory mapping error. In the case of Windows Me, this
problem could also occur if there is a PCI-IRQ routing error (IRQ conflict).