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8.5 TROUBLESHOOTING - ERROR 0x04A0

ERROR 0x04A0 (DIGITAL COMMUNICATION FAILURE)

SYMPTOM:

Error code 0x04A0 is displayed on the console.

CHECK POINT

POSSIBLE ISSUE

SOLUTION

LEDs 2, 3, 4, 6, and 7 should be ON.

If they are OFF, the LCB is damaged.

Replace the LCB.

If LED1 is OFF.

No AC power cord plugged in.

Normal for an unpowered unit.

If LED 8 is OFF.

Bad communication between UCB and LCB.

Reconnect the console cable at the LCB and

UCB and check for kinks.

SOLUTION IF LEDS ARE NORMAL:

1) If the LEDs are lit normally, replace the UCB and console cable.

2) if the issue is still present after the UCB and console cable are replaced, replace the LCB.

LED 1

LED 8

CHAPTER 8: TROUBLESHOOTING

Содержание U7XE-03

Страница 1: ...U 7 X E 0 3 B I K E S E R V I C E M A N U A L...

Страница 2: ...de Calibration Tab 16 6 3 Engineering Mode Statistics Tab 17 6 4 Engineering Mode Errors Tab 17 6 5 Engineering Mode Clubs Tab 18 6 6 Engineering Mode Club ID Tab 18 CHAPTER 7 SERVICE MODE 7 1 Service...

Страница 3: ...ry Replacement 49 9 14 Drive Belt Replacement 50 9 15 Generator Belt Replacement 51 9 16 Generator Replacement 52 9 17 Pulley Axle Set Replacement 53 9 18 Crank Axle Set Replacement 55 9 19 Rear Stabi...

Страница 4: ...ATION A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame pointed towards the floor CHAPTER 1...

Страница 5: ...2 UNIVERSAL CONSOLE SERIAL NUMBER LOCATION 1 1 SERIAL NUMBER LOCATION CONSOLE SERIAL NUMBER LOCATION CHAPTER 1 SERIAL NUMBER LOCATION...

Страница 6: ...hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working properly when it has been dropped or h...

Страница 7: ...e Bike will be plugged in follow the requirements below MATRIX DEDICATED CIRCUIT ELECTRICAL REQUIREMENT INFO All Matrix Bikes require the use of a 15 amp or 20 amp dedicated circuit with a non looped...

Страница 8: ...ipment free from dust and dirt DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems MAINTAIN LABELS AND NAMEPLATES Do not...

Страница 9: ...w matrixfitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of service 2 Clean the bike before and afte...

Страница 10: ...al on the touch screen Always dampen the cloth and clean the screen Do not spray the cleaning agent on the screen itself the drips can seep into the display or stain the bezel After cleaning make sure...

Страница 11: ...ta U7XE 03 ENTERTAINMENT ZONE iPOD Will take the user directly to the iPod screen to allow for iPod control and playlist selection VOLUME UP DOWN Adjusts the volume output through the headphone jack o...

Страница 12: ...strap or continually hold onto the contact heart rate grips for this workout Locate the metal sensors on the handlebars of the bike Notice that there are two separate pieces of metal on each grip You...

Страница 13: ...pear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE If a s...

Страница 14: ...ified Software Versions Software version Cannot be modified Out of Order Default Off This option allows the club to show the unit out of order if an error is present On Off CSafe Model Default On This...

Страница 15: ...NAGER MODE Defaults 5 4 MANAGER MODE DEFAULTS TAB FUNCTION DEFAULTS DESCRIPTION MODIFIED Default Level Default 1 This option controls the default program level Max 1 Min 20 Default Age Default 30 This...

Страница 16: ...start up Channels 1 999 Default Volume Default 5 This option controls the default TV volume on start up Maximum 17 Minimum 1 Tuner Available Default Yes This option controls the default TV function Y...

Страница 17: ...tion allows the user to select a flag for a specific language N A LANGUAGE English German FLAG UNIT Mile Mile KM KM KM LANGUAGE Spanish Dutch Italian Japanese FLAG UNIT KM KM KM KM KM LANGUAGE Chinese...

Страница 18: ...UNCTION DEFAULTS DESCRIPTIONS MODIFIED Asset Management Default Off This option allows the club owner collect workout data via a PC On or Off Virtual Active Default Off This option controls the Virtua...

Страница 19: ...ct to save 4 Press HOME to return to normal operation NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL...

Страница 20: ...option displays the workout information for the unit N A 6 3 ENGINEERING MODE STATISTICS TAB 6 4 ENGINEERING MODE ERRORS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Errors This option...

Страница 21: ...is option allows the club to select a screen header from a list N A 6 5 ENGINEERING MODE CLUBS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Club ID This option records the Club ID of t...

Страница 22: ...will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE...

Страница 23: ...plays the serial number of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated worko...

Страница 24: ...moving across the screen and touch After testing 5 positions touch the center to exit the test Keypad Type Default No Quick Start This option sets the keypad type for the console Radio Test This optio...

Страница 25: ...og This option records key component replacement history 7 4 SERVICE MODE LOG TAB 7 5 SERVICE MODE DATE TIME TAB FUNCTION DEFAULTS DESCRIPTIONS Date Time This option sets the current date and time on...

Страница 26: ...23 8 1 ELECTRICAL DIAGRAMS CHAPTER 8 TROUBLESHOOTING...

Страница 27: ...8V or over 15V Check the wire connections at the battery Replace the battery 0x0441 B When the UCB implements a command the LCB is not receiving this command Check the machine type in Engineering Mod...

Страница 28: ...sistance value in middle 1 2 VCC LED 8 Status 3 Digital Communication LED 9 12V Console Power WITHOUT AC PLUG NORMAL LED 2 LED 9 On LED 1 Off No AC plug detected LED 5 On Generator power detected WITH...

Страница 29: ...ut Normal for a powered unit If unpowered and issue is still present replace the generator If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and chec...

Страница 30: ...d Replace the LCB If LED1 is OFF No AC power cord plugged in Normal for an unpowered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and check...

Страница 31: ...Mode a Press ENTER 3 0 0 1 ENTER on the lower number keypad b Press TEST on the display c Press TOUCH CALIBRATION on the display d Follow the cross mark moving across the screen and touch After testin...

Страница 32: ...g variable power a Insert the probes from a multi meter into the 1 2 2 3 and 1 3 wires on the generator wire harness connector Figure A b When pedaling the output voltage from the generator should var...

Страница 33: ...KING NOISE POSSIBLE CAUSES 1 The pedal is on the crank too loosely 2 The crank or axle is worn out 3 The belt tension is not enough or the belts are too dirty SOLUTION 1 Retighten the pedal on the cra...

Страница 34: ...onsole from the unit and verify continuity of the HR grip wiring With a multi meter set for ohms place one prong on the HR grip wiring coming up the console mast Figure C and the other on the appropri...

Страница 35: ...V and entertainment related equipment sold by Matrix FItness Equipment The Matrix Bike includes an integrated TV that shows in the large display window The TV is capable of being shown as a 7 or 15 sc...

Страница 36: ...ves the issue replace the internal coax cable d If plugging the coax cable into the back of the console does not resolve the issue remove the console back and check the console cable connection at the...

Страница 37: ...roblem still persists verify power at the outlet Figure C If the outlet is not outputting 120V check the fitness room power 3 If internal electrical connections are good and the outlet is outputting 1...

Страница 38: ...TOM a The entertainment keypad Figure A is not responding 2 SOLUTION a Remove the console and check the connection of the entertainment keypad Figure B b If the entertainment keypad cable is pinched k...

Страница 39: ...console and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection an...

Страница 40: ...eful to support the handlebar Figure C 3 Carefully pull the wires from the console mast until the connectors are showing and then disconnect the 3 wires from the handlebar and remove the defective han...

Страница 41: ...in half Figure B 3 Disconnect the level key and HR plate wiring Figure C and remove the HR grip 4 Reverse Steps 1 3 to install a new HR grip NOTE When plugging in the HR plate wiring the red wire sho...

Страница 42: ...REPLACEMENT CHAPTER 9 PART REPLACEMENT GUIDE 1 Remove the 2 screws holding the cup holder to the console mast Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder...

Страница 43: ...cover of the console Figure A 3 Unplug and remove the faulty overlay Figure B 4 Clean the console area with alcohol to remove any left over adhesive Figure C 5 Peel part of the protective film from t...

Страница 44: ...the overlay keypad is in the correct position press down on it to adhere it in positions Figure H 9 Use the same procedure to replace any additional faulty overlays keypads NOTE Overlays keypads canno...

Страница 45: ...move the 4 screws holding the console mast to the frame Figure B 4 Pull the wires out the bottom of the console mast and remove the mast Figure C 5 When installing a new console mast be sure to pull t...

Страница 46: ...MENT FIGURE B FIGURE A 1 Remove the 4 screws holding the seat pad to the seat post Figure A 2 Lift the seat pad away from the seat post Figure B 3 Reverse Steps 1 2 to install a new seat pad CHAPTER 9...

Страница 47: ...Pull the seat post upward until the stem comes away from the frame Figure B 3 Remove the 4 nuts holding the seat pad to the seat post and remove the seat pad Figure C 4 Reverse Steps 1 3 to install a...

Страница 48: ...away from the frame and set it aside Figure B 3 Remove the rubber boot that rests at the bottom of the seat post Figure C 4 Grab the lip of the seat post insert and remove it from the seat post Figur...

Страница 49: ...crank Figure A NOTE For the right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1...

Страница 50: ...13 screws holding the left shroud in place Figure D 5 Remove the 13 screws holding the right shroud in place Figure E 6 Once the screws are removed from both side shrouds lift the shrouds away from th...

Страница 51: ...olding the lower board to the frame Figure B and remove the lower board 5 Reverse Steps 1 4 to install a new lower board Figure C shows the connections at the board 6 Test the bike for function as out...

Страница 52: ...oud as outlined in Section 9 11 2 Disconnect the 2 wires from the battery Figure A 3 Remove the 2 wing nuts on the battery bracket Figure B 4 Swivel the battery bracket out of the way and remove the b...

Страница 53: ...3 Remove the belt Figure B 4 Reverse Steps 1 3 to install a new drive belt NOTE Be sure to reattach the tension spring Figure C If more tension is needed on the drive belt multiple holes are availabl...

Страница 54: ...nsion has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D 5 Reverse...

Страница 55: ...r belt Figure B 3 Once the tension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the gener...

Страница 56: ...lt as outlined in Section 9 14 3 Loosen the nuts holding the generator to the frame Figure A and remove the nuts putting tension on the generator belt Figure B 4 Once the tension has been removed walk...

Страница 57: ...earing Figure E 7 Remove the 60 mm nut holding in the pulley axle assembly with a large channel lock pliers or a pipe wrench Figure F 8 Once the 60 mm nut is removed the pulley axle set can be removed...

Страница 58: ...h sides Figure C 5 Bend the tabs of the nut on the left side of the frame so that this nut will turn Figure D 6 Use a 32 mm wrench to remove the crank axle nuts Figure E NOTE This nut is reverse threa...

Страница 59: ...Lean the bike to one side and remove the 4 screws holding the rear stabilizer to the frame Figure A 2 Remove the rear stabilizer Figure B 3 Reverse Steps 1 2 to install a rear stabilizer FIGURE A FIGU...

Страница 60: ...n the bike to one side and remove the 4 screws holding the front stabilizer to the frame Figure A 2 Remove the front stabilizer Figure B 3 Reverse Steps 1 2 to install a new front stabilizer FIGURE A...

Страница 61: ...depending on whether the club has these functions NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOW...

Страница 62: ...y Yes Wireless Data Transmitter Yes iPod Compatible Yes Nike iPod Compatible Yes Personal Fan Yes Virtual Active Ready Yes Asset Management Ready Yes TECHNICAL DATA Resistance Technology JID Brushless...

Страница 63: ...AD SCREW M8 X 25L WHITE 4 Z12 SPRING WASHER WHITE 2 Z13 BUTTON HEAD SCREW M5 X 10L WHITE 8 Z21 HEX HEAD SCREW M8 X 20L BLACK 8 Z22 FLAT WASHER BLACK 8 Z23 SPRING WASHER BLACK 4 Z31 BUTTON HEAD SCREW M...

Страница 64: ...61 10 3 ASSEMBLY INSTRUCTIONS STEP 1 STEP 2 AFTER THESE ASSEMBLY STEPS ARE COMPLETE BE SURE TO SETUP AND TEST THE UNIT AS OUTLINED IN SECTION 9 21 CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 65: ...62 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 3 STEP 4 CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 66: ...63 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 5 CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 67: ...64 FINAL ASSEMBLY 10 3 ASSEMBLY INSTRUCTIONS CONTINUED CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 68: ...on the pedals The user s knees should bend slightly when the pedal is at the lowest point of its rotation It should be possible to pedal without locking the knees or shifting in the seat The Matrix U...

Страница 69: ...empting to shake it side to side Shaking or wobbling indicates that your bike needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow t...

Страница 70: ...r keypad and a Menu will appear on the TV Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no key strokes...

Страница 71: ...can pick up channels that do not have a strong enough signal to come in clearly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a channel...

Страница 72: ...Press SETUP on the display Figure L A TV will appear 4 Press the key on the number keypad and a Menu will appear on the TV Figure M 5 Use the VOLUME UP or DOWN keys to scroll the cursor to Setup on t...

Страница 73: ...urn to the standard display picture 5 Wait until the Virtual Active icon turns RED Insert the USB Drive into the USB port in the console Figure B 6 After a few seconds the bike will auto run the upgra...

Страница 74: ...71 NOTES...

Страница 75: ...72 MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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