51
Matrix GmbH Service
.
Postauer Str. 26
.
D – 84109 Wörth/Isar
.
Tel.: +49 (0) 1806/841090
.
Fax: +49 (0) 8702/45338 98
.
e-mail: [email protected]
WARRANTY
WARRANTY
EN
This appliance is a quality product. It was designed in compliance with
current technical standards and made carefully using normal, good quality
materials.
The warranty period is 24 months and commences on the date of purchase,
which can be verified by the receipt, invoice or delivery note. During this
warranty period all functional errors, which, despite the careful treatment
described in our operating manual, are verifiably due to material defects,
will be rectified by our after-sales service staff.
The warranty takes the form that defective parts will be repaired or replaced
with perfect parts free of charge at our discretion. Replaced parts will
become our property. Repair work or the replacement of individual parts
will not extend the warranty period not will it result in a new warranty
period being commenced for the appliance. No separate warranty period
will commence for spare parts that may be fitted. We cannot offer a warranty
for damage and defects on appliances or their parts caused by the use of
excessive force, improper treatment and servicing.
This also applies for failures to comply with the operating manual and the
installation or spare and accessory parts that are not included in our range of
products. In the event of interference with of modifications to the appliance
by unauthorised persons, the warranty will be rendered void. Damages that
are attributable to improper handling, over loading, or natural wear and tear
are excluded from the guarantee.
Damages caused by the manufacturer or by a material defect will be
corrected at no charge by repair or by providing spare parts.
The prerequisite is that the equipment is handed over assembled, and
complete with the proof of sale and guarantee.
For a guarantee claim, only use the original packaging.
That way, we can guarantee quick and smooth guarantee processing. Please
send us the appliances post-paid or request a Freeway sticker. Unfortunately
we will be unable to accept appliances that are not postpaid. The warranty
does not cover parts that are subject to natural wear and tear. If you wish
to make a warranty claim, report faults or order spare parts or accessories,
please contact the after-sales centre below:
Subject to change without prior notice.
