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MSC-DE3248 Product Manual

NOTE:

 A cross over cable is not recommended for this update method, due to the probability that the delay of 

the physical Ethernet link becoming active exceeds the TFTP update time window.  Please use a network switch
and connect the PC and device to it.

Steps for executing a Power On Software Update:

1. Ensure that the 

Software Update Requirements

 are met.

2. Configure the PC for the IP address 192.168.2.58 or another unique IP on the same 192.168.2.x IP 

network (except 192.168.2.59).  Make sure that no other system on the network is using 192.168.2.59 or 
the IP assigned to the PC.

3. Prepare the TFTP program to transfer the firmware file to the device, but do not initiate the transfer yet.  

See the section 

TFTP Software

 for details.

4. Power on the device (power cycle it if it is already on).
5. Immediately after powering on the device, initiate the TFTP transfer (hit ENTER on the tftp command, 

etc), there is only a 5 second time window to initiate the transfer.

6. If the transfer does not complete successfully within 30 seconds, retry from step 3.

4.1.3 Command Software Update

This method uses the device's already assigned IP address and the execution of a Mascot command to initiate 
the software update.  If the IP is unknown, use the 

Power On Software Update

 method or refer to the 

Unknown 

IP 

   A

   ddress

 

 

 section.

NOTE:

 The software update time window is 30 seconds for this method, so a cross over cable should be OK, 

but if in doubt, make sure there is an Ethernet switch between the device and update PC.

Steps for executing a Command Software Update:

1. Ensure that the 

Software Update Requirements

 are met.

2. Configure the PC for a unique IP address on the same IP network as the device (if not already).  Make 

sure that there are no IP conflicts with the PC or device.

3. Prepare the TFTP program to transfer the firmware file to the device, but do not initiate the transfer yet.  

See the section 

TFTP Software

 for details.

4. Power up the device being updated, if not already operating.
5. Use one of the following methods to send a Mascot command to the device:

If the device already contains version 5 firmware (mid year 2011), connect to the device's web page 
interface by using a web browser, entering it's IP address into the browser's Location bar and 
pressing ENTER.  Navigate to the command tab, where the command will be typed into the text 
entry field at the top.

Use a telnet client to connect to port 40 on the device.  For many command line telnet clients 
(Windows XP, Mac OSX, Linux, etc) this can be accomplished by opening up a command terminal 
and typing the following command (replace 192.168.2.60 with the actual IP of the device): “telnet 
192.168.2.60 40”.  Once connected press ENTER and make sure a “>” prompt character is displayed
(indicating that a valid connection has been established).  The software update command can then be
typed in the telnet session.

If the device is a Matrix Switch Corporation router, then you can connect a serial cable between it 
and the PC.  Use a terminal program, such as Hyperterm, and configure the serial settings for 9600 

Page 53 of 60

© 2013-2019 Matrix Switch Corporation

www.matrixswitch

 

 corp.com

 

 

Содержание MSC-DE3248

Страница 1: ...Matrix Switch Corporation MSC DE3248 Product Manual 2RU 32 input 48 output AES Audio Router Revision 1 8 Page 1 of 60 2013 2019 Matrix Switch Corporation www matrixswitchcorp com...

Страница 2: ...LITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR PURPOSE Matrix Switch Corporation disclaims all liability arising from this information and its use Use of Matrix Switch Corporation devices in life sup...

Страница 3: ...commands and Panel GPIO commands Improved Software Update documentation Added pinouts for RS 232 and RS 485 serial port and GPIO Auxiliary interface Added XD series systems Revision 1 3 2016 05 17 Add...

Страница 4: ...4 2 3 2 Saving Work Matrix to a target 14 2 3 3 Usage scenarios 14 2 4 Labels Tab 14 2 5 Config Tab 15 2 5 1 System Settings 16 2 5 2 Network Settings 16 2 5 3 Button Panel Settings 17 2 6 Command Tab...

Страница 5: ...md Command 38 3 11 25 PanelCmdEn Command 39 3 11 26 PanelCond Command 39 3 11 27 PanelDis Command 40 3 11 28 PanelExtEn Command 41 3 11 29 PanelRate Command 41 3 11 30 PClr Command 41 3 11 31 ProtoSer...

Страница 6: ...recovery procedure 54 4 3 TFTP Software 54 4 3 1 Windows 54 4 3 2 Mac OS X 55 4 3 3 Linux 55 5 Troubleshooting 57 5 1 Unknown IP address 57 5 2 No Ethernet link when connected to network switch 57 5...

Страница 7: ...be left unconnected External Audio Router Optional An additional Matrix Switch Corporation AES or analog audio router can be utilized with this router by connecting it to the AFV connector with a 25 p...

Страница 8: ...255 255 0 A Gateway address is not necessary for this purpose but could be set to 192 168 2 1 3 Make sure the device is powered on 4 Using a web browser on the computer enter the device s IP address i...

Страница 9: ...applications with a single router and optionally one remote panel on the same Ethernet network Larger installations or integration with existing IP LAN networks require some network planning NOTE Mat...

Страница 10: ...remote panels which will be accessing routers across network subnets but this setting is otherwise not needed After assigning device network settings including unique IP addresses remote panels need...

Страница 11: ...stallation example consisting of a 32x32 SDI Video Router with a secondary level 32x32 Analog Audio router connected via the AFV DB 25 interface a 32x32 Remote Button Panel a 2RU LCD Remote Panel and...

Страница 12: ...ines to aid in further description below The web page interface for other router systems is sized appropriately Remote Panels show only the Config and Command tabs Numbered sections in Figure 1 1 Syst...

Страница 13: ...Destination or a single level is selected 2 2 2 Loading a preset Presets store connection states for one or more Destinations Loading a Preset on the Routing tab consists of simply clicking on the Lo...

Страница 14: ...a Preset will store the Work Matrix state to non volatile memory which persists through device power cycles and can be recalled at a later time 2 3 3 Usage scenarios The flexibility of the Presets Ta...

Страница 15: ...mns for Video and Audio Sources and Destinations Single level routers will have a column for Source labels and one for Destination labels On multi level routers secondary levels can be left blank to u...

Страница 16: ...haracters displayed at the top of the Web Page interface which is helpful when managing multiple systems Disable Reclockers Disable SDI reclockers not supported by all Routers 3D I O Pairing Enable pa...

Страница 17: ...panels control different levels of a Video Audio Router Control Mode Set the matrix control mode only present on Routers Available options include Local Button panel controls the router itself Remote...

Страница 18: ...Command text entry line followed by pressing the Enter key to execute them The results will be displayed in the text area below the command line Clicking the Clear Output button will clear all comman...

Страница 19: ...ontrol system manufacturers who support MASCOT contact Matrix Switch Corporation 3 1 Protocol Changes As new commands are added or other changes occur the MASCOT protocol version is incremented The pr...

Страница 20: ...prompt character 3 3 Serial Access Matrix Switch router systems come equipped with a serial port which can be used as another means of sending Mascot commands Connect a Computer system to the device u...

Страница 21: ...ters ASCII 13 followed by ASCII 10 The Prompt A prompt character is displayed each time a command or chain of commands is entered to indicate readiness to receive additional commands If an error occur...

Страница 22: ...esis Arg Square brackets indicate an optional argument and parenthesis indicate a required argument Any optional argument specified requires that all prior optional arguments are also specified Table...

Страница 23: ...rameter values Set Parameter Value Set Active Stored parameter value depends on parameter SetA Parameter Value Set Active value of a parameter only SetS Parameter Value Set Stored value of a parameter...

Страница 24: ...erface mask pnl cmdEn Boolean RW AS Panel command macro enable pnl ip IP RW AS Remote IP address for panel interface to control sys arch String R System architecture Pyxis Carina Lynx etc sys firmware...

Страница 25: ...1 Enable panel button GPIO command macros PanelCond Button Cond Panel button GPIO status conditions PanelDis 0 1 Internal panel button interface disable PanelExtEn 0 1 External panel interface enable...

Страница 26: ...system destinations Srcs is the count of sources and Levels is the number of system levels The Flags1 and Flags2 fields are currently unused and will be 0 Example for a 16x16 system with 2 levels C 1...

Страница 27: ...Using DHCP allows for dynamic IP or fixed IP assignment from a central location the DHCP server Using this option is only recommended if using fixed IP assignment by MAC address or if there is a way...

Страница 28: ...firmware series and version Example Firmware Pyxis 1 1 7 3 11 7 FrameIP Command NOTE Superseded by the pnl ip System Parameter Query or assign the remote router IP address Usually only used on Remote...

Страница 29: ...mmand queries Active values of parameters which may differ from values in Stored memory Values in Stored memory are loaded at system startup and can be queried with the GetS Command See System Paramet...

Страница 30: ...ue GetS Parameter Display the Stored value of a single parameter or a subset of parameters under a given parameter node 3 11 11 Help Command Display command reference information 3 11 12 IP Command NO...

Страница 31: ...is one decimal number per output 0 Unlocked 1 SD 2 HD Example for a 16x4 system SD HD Unlocked Unlocked LockStatus 1 2 0 0 3 11 14 MAC Command NOTE Superseded by the net mac System Parameter Query sys...

Страница 32: ...second level The second example queries the mapping for a single destination The third example maps destination 1 to physical destination 5 on all levels The fourth example maps destination 1 to physi...

Страница 33: ...ajor and minor version numbers separated by a period such as 2 3 Example MascotVer 2 3 3 11 18 MtxCfg Command Routers and MSC GCP2U32 only Protocol Version 2 0 Query matrix configuration This command...

Страница 34: ...ual aid but are not necessarily part of the response version 1 status STATUS levels name NAME type TYPE destCount DEST_COUNT srcCount SRC_COUNT flags FLAGS destNames NAME NAME srcNames NAME NAME state...

Страница 35: ...st3 Dest4 srcNames Src1 Src2 Src3 Src4 state 1 2 3 4 psetData 1 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 psetNames Startup Preset1 Preset2 Preset3 Preset4 Preset5...

Страница 36: ...grouping is disabled on both levels of a 2 level system The second command configures the system for dual I O grouping on level 1 and quad I O grouping on level 2 On an example 16x16 two level router...

Страница 37: ...SET DEST SRC LEVEL Add a connection of SRC to DEST LEVEL on PRESET Example PAdd 1 2 3 PAdd 1 3 0 2 The first command adds a connection from Source 3 to Destination 2 in Preset 1 The second command Mut...

Страница 38: ...l but generally has the top left button as button 1 followed by number 2 in the lower left corner number 3 in the top second column continuing to alternate between top and bottom rows till the last bu...

Страница 39: ...PanelCmdEn 1 3 11 26 PanelCond Command Protocol Version 3 0 Query and assign panel button GPIO status and indicator conditions Panel button GPIO conditions are a counterpart to Panel Commands and pro...

Страница 40: ...ons assigned respectively which lights the button LEDs when the current matrix routing matches preset 0 or preset 1 respectively and GPIO pin 3 GPIO pins start at 65 will output a logic 1 if the matri...

Страница 41: ...button panel refresh rate When a button panel is configured to control a remote router the current connection status is refreshed at regular intervals This command can be used to increase or decrease...

Страница 42: ...is stored and recalled on power up Command Description ProtoSer Query the protocol used on the serial port ProtoSer PROTO Assign the protocol used on the serial port the only valid value is currently...

Страница 43: ...n to DEST in PRESET for any level PSub PRESET DEST LEVEL Remove any existing connection to DEST LEVEL in PRESET Example PSub 1 2 PSub 1 3 2 The first command removes any connection to Destination 2 in...

Страница 44: ...is option Value is saved and recalled on power up Command Description ReclkDis Query current value of reclocker disable ReclkDis 0 1 Enable or disable reclockers 0 or 1 respectively Examples ReclkDis...

Страница 45: ...f an argument value of 1 is supplied then the matrix state is displayed with labels The state of each destination is displayed one per line in the format DestNLvl1 SrcLvl1 DestNLvl2 SrcLvl2 Example S1...

Страница 46: ...em Parameter Table Values in Stored memory are loaded at system startup See System Parameters for more details Command Description Set List all parameter identifiers which can be set one per line Set...

Страница 47: ...memory for example if it does not make sense to recall a value on start up See System Parameters for more details Command Description SetS List all parameter identifiers which can be set in Stored mem...

Страница 48: ...ix Switch Corporation systems This value is stored and recalled on power up Command Description SysName Query system name SysName STR Set system name up to 15 characters Example for querying and assig...

Страница 49: ...panel 3 11 46 Vars Command Protocol Version 2 3 Display all system configuration variables Useful in serial terminal or telnet sessions to view all configuration values Command Description Vars Displ...

Страница 50: ...age interface The serial and TCP IP port Mascot protocol control is not protected by this password This value is stored and recalled on power up Command Description WebPass STR Set web page password b...

Страница 51: ...X 3 3 8 X 3 4 X 4 0 2 In the above examples the first command queries the matrix routing state typical of a 16x4 system for example the second command queries destination 3 only the third command conn...

Страница 52: ...fixed update IP address of 192 168 2 59 whereas CSU uses the device s configured IP address POSU should be available even if a device s firmware gets corrupted from a previous update attempt whereas...

Страница 53: ...s an Ethernet switch between the device and update PC Steps for executing a Command Software Update 1 Ensure that the Software Update Requirements are met 2 Configure the PC for a unique IP address on...

Страница 54: ...g order If network communication with the device is not working ensure network cabling and interconnect hardware is functioning ensure the proper IP address is being used to connect to the device is u...

Страница 55: ...pplication for example your home directory at Users your_user_name 2 Open a terminal Applications Utility Terminal 3 Use cd commands to change to the location of the firmware file for example cd Users...

Страница 56: ...the device make sure to use the device s configured IP if the update method being used utilizes the devices IP address tftp 192 168 2 59 5 Execute the following commands from within the tftp program p...

Страница 57: ...erminal application once connected and a prompt character should be displayed Type the following commands pressing ENTER after each one to get the IP address and netmask ip netmask 5 2 No Ethernet lin...

Страница 58: ...lbs Power 12 VDC 5 Amp Power Connector DE 9 Male Storage Temp 10 Through 100 Deg C Operating Temp 0 Through 75 Deg C Humidity 0 Through 90 Non Condensing Warranty 2 Years Parts Labor Control Specific...

Страница 59: ...to Matrix Switch Corporation devices Matrix Used when referring to a Router s entire routing state Mute When supported a destination can be muted which for video means the output is turned off and for...

Страница 60: ...hich shall be placed on the outside of the shipping package 6 This warranty does not apply if the product has been damaged by accident abuse misuse misapplication or modification EXCEPT AS SET FORTH A...

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