Matrix Switch Corporation MSC-CP8X8E Скачать руководство пользователя страница 53 | Manualshive

Страница: 53 / 55

background image

MSC-CP8X8E Product Manual

5 Troubleshooting

This section contains information on frequent issues and ways to troubleshoot them.

5.1 Unknown IP address

In the event that the IP address of a device is unknown, the following procedure can be used to retrieve it:
This remote panel device can be forced to have the default IP address of 192.168.2.64 and netmask
255.255.255.0. This is done by flipping dip switch 8 to the ON position on the back of the panel (a reboot or
power cycle is required for the changes to take effect). A computer system can then be configured with an IP
address on the same IP subnet and the webpage configuration can be loaded for viewing and changing the IP
address as described in the section

Accessing The Web Page Interface

. The device will remain at the default IP

address until the dip switch is turned off and the system is rebooted or power cycled, at which point it will
revert to the value stored in the system configuration.

5.2 No Ethernet link when connected to network switch

This device utilizes a 10 BaseT Ethernet interface. In the event that the device is connected to a network switch
and no physical link is established, please try the following:

1. Ensure that the Ethernet cable is good (try it with another known good Ethernet device or swap the cable

for a known good cable).

2. Ensure proper power supply is being used for the system (5 VDC 2 Amp)
3. If the switch is a managed switch, try forcing 10 BaseT for the Ethernet port the device is connected to,

instead of rate auto detection.

5.3 Unexpected reboots

If the device is rebooting unexpectedly (detectable on routers when the routing state gets reset to preset 0),
make sure the correct power supply is being used with the device (5 VDC 2 Amp).

5.4 Glossary

•

Active Routing

– The current routing state of a Router's Matrix.

•

Destination

– A Video or Audio destination (output from a Router device). Numbered starting from 1.

•

Input

– Synonymous with Source.

•

IP

– Stands for Internet Protocol. Base protocol of the Internet which can also be used on LANs. This

protocol uses 4 byte addresses (IPv4) written in "quad dot" format, which is four decimal numbers
separated by periods (192.168.2.60 for example).

•

LAN

– Stands for Local Area Network. Refers to a single local Ethernet network, usually consisting of

a single IP subnet.

•

Level

– Router devices may contain multiple Video and Audio levels. Level numbers start from 1.

•

Mascot Protocol –

An abbreviation of

MA

trix

S

witch

CO

rporation pro

T

ocol. An ASCII text based

protocol for interfacing to Matrix Switch Corporation devices.

•

Matrix

– Used when referring to a Router's entire routing state.

•

Mute

– When supported, a destination can be muted, which for video means the output is turned off and

Page 53 of 55

© 2013-2018 Matrix Switch Corporation

www.matrixswitch

«
...
51
52
53
54
55
»

Содержание MSC-CP8X8E

Страница 1: ...Matrix Switch Corporation MSC CP8X8E Product Manual 1RU 8x8 Remote Elastomeric Button Panel Revision 1 8 Page 1 of 55 2013 2018 Matrix Switch Corporation www matrixswitchcorp com ...

Страница 2: ...ALITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR PURPOSE Matrix Switch Corporation disclaims all liability arising from this information and its use Use of Matrix Switch Corporation devices in life support and or safety applications is entirely at the buyer s risk and the buyer agrees to defend indemnify and hold harmless Matrix Switch Corporation from any and all damages claims suits or expenses ...

Страница 3: ... commands and Panel GPIO commands Improved Software Update documentation Added pinouts for RS 232 and RS 485 serial port and GPIO Auxiliary interface Added XD series systems Revision 1 3 2016 05 17 Added MSC CP59X59E panel Revision 1 2 2015 08 20 Added protocol commands MtxGroup PanelDis and PanelExtEn Updated Mascot protocol information to version 2 4 New manuals for MSC V1616 LS DC MSC 1HD1616 L...

Страница 4: ...3 Button Panel Settings 13 2 3 Command Tab 13 3 Mascot Control Protocol 15 3 1 Protocol Changes 15 3 2 Telnet Access 16 3 3 Command Format 16 3 3 1 Command Names 17 3 4 Response Format 17 3 5 Command Arguments 17 3 6 System Parameters 18 3 6 1 System Parameter Table 20 3 7 Core Commands 20 3 8 Configuration Commands 21 3 9 Miscellaneous Commands 21 3 10 Command Reference 22 3 10 1 B Command 22 3 1...

Страница 5: ...Names Command 38 3 10 33 PSub Command 39 3 10 34 PView Command 39 3 10 35 Reboot Command 40 3 10 36 ReclkDis Command 40 3 10 37 RemoteSync Command 40 3 10 38 S Command 41 3 10 39 SerBaud Command 41 3 10 40 Set Command 42 3 10 41 SetA Command 43 3 10 42 SetS Command 43 3 10 43 SrcNames Command 43 3 10 44 SysName Command 44 3 10 45 SysType Command 44 3 10 46 Vars Command 45 3 10 47 W Command 46 3 10...

Страница 6: ... 5 Troubleshooting 53 5 1 Unknown IP address 53 5 2 No Ethernet link when connected to network switch 53 5 3 Unexpected reboots 53 5 4 Glossary 53 6 Matrix Switch Corporation Warranty 55 Page 6 of 55 2013 2018 Matrix Switch Corporation www matrixswitchcorp com ...

Страница 7: ...he device is powered it goes through the following startup sequence 5 second startup delay to allow for Power On Software Updates The remote panel will attempt to connect to the IP address assigned to the Remote Router IP Address setting the panel button LEDs will cycle until a connection is established The button control panel is initialized and buttons are illuminated to show the initial routing...

Страница 8: ... enter the device s IP address into the Location bar and press ENTER The device web page interface should load If the web page interface fails to load double check the computer s network settings and physical Ethernet connections In the event that the IP address of the device is unknown refer to the Unknown IP Address troubleshooting section 1 4 2 Network Settings Network settings can be changed o...

Страница 9: ...s which need to communicate with one another routers remote panels and computers need to be physically connected to the same LAN or allow IP packet routing between networks if on separate LANs SECURITY WARNING Matrix Switch Corporation devices are meant for installation in trusted LAN environments In the event that remote device configuration or control is desired over public networks or the Inter...

Страница 10: ...nations sources and or levels Example use scenarios Utilize an 8x1 remote panel to control a single destination of an 8x8 video router Use the local panel of a 16x16 two level Video and Audio router to control Video only and an additional 16x16 remote panel to control Audio independently Use a 4x4 panel to independently control 4 destinations of an 8x8 router and limit selectable sources to 4 sour...

Страница 11: ...tlines to aid in further description below The web page interface for other router systems is sized appropriately Remote Panels show only the Config and Command tabs Numbered sections in Figure 1 1 System name can be assigned on the Config tab 2 System firmware series and version 3 Tab navigation 4 Preset load drop down selection 5 Source connect buttons 6 Mute button may not be available on all s...

Страница 12: ... system up to 15 characters displayed at the top of the Web Page interface which is helpful when managing multiple systems 2 2 2 Network Settings WARNING DHCP should only be enabled or the IPAddress or Netmask changed if one has an understanding of TCP IP network configuration Once the save button is pressed and the system is rebooted any changes to DHCP enable the IP Address or the Netmask shall ...

Страница 13: ...estinations of a 16x4 Router 16 source 4 destination Another usage scenario would be to have 2 separate panels control different levels of a Video Audio Router Remote Router IP The IP address of the remote Router to control Dest Offset This setting determines what destination the button panel starts on Defaults to 0 which means the control panel starts on destination 1 Setting this value to 8 for ...

Страница 14: ...d text entry line followed by pressing the Enter key to execute them The results will be displayed in the text area below the command line Clicking the Clear Output button will clear all command output in the lower area See the section Mascot Control Protocol for more information Page 14 of 55 2013 2018 Matrix Switch Corporation www matrixswitchcorp com ...

Страница 15: ... Corporation 3 1 Protocol Changes As new commands are added or other changes occur the MASCOT protocol version is incremented The protocol revision can be obtained using the MascotVer command Protocol revision history Mascot version 3 0 Added System Parameter commands Get GetS Set SetA and SetS commands Current system parameters are defined in the System Parameter Table superseding many configurat...

Страница 16: ...ommand telnet 192 168 2 60 40 Pressing the ENTER key after successfully connecting should display the command prompt character 3 3 Command Format Commands consist of a command name zero or more arguments separated by commas and a carriage return CR ASCII 13 the Enter key on a keyboard Optionally multiple commands can be combined by separating them with a character and the command chain is terminat...

Страница 17: ...it decimal error code Table 4 shows possible error codes which may be returned in response to commands Error Message Description E01 Token too long A command name or string argument was too long E02 Invalid command Invalid command name E03 Invalid argument One or more invalid argument values E04 Invalid destination Invalid matrix destination number E05 Invalid source Invalid matrix source number E...

Страница 18: ...argument specified as 4 decimal numbers from 0 to 255 separated by periods Json String JSON formatted string the structure of which depends on the command The JSON string should be quoted in single quote characters when specifying a JSON value in a command Label String A string label argument max of 8 characters Lvl 1 N Level number N Count of system levels Netmask D D D D Network mask string argu...

Страница 19: ...a parameter only Table 7 System Parameter Commands Parameter identifiers are represented as one or more alphanumeric words separated by periods representing a tree structure similar to file folders or directories Table 8 below describes the columns in the System Parameter Table Parameter Parameter identifier consisting of one or more words separated by periods Value Value type see the Command Argu...

Страница 20: ...S Network gateway address net ip IP RW S Network interface IP address net mac MAC R Network interface MAC address net netmask IP RW S Network interface mask pnl cmdEn Boolean RW AS Panel command macro enable pnl ip IP RW AS Remote IP address for panel interface to control sys arch String R System architecture Pyxis Carina Lynx etc sys firmware String R Firmware series and version Pyxis 1 1 7 for e...

Страница 21: ...ouping command NetMask Netmask Network mask PairIO 0 1 I O pairing enable Superseded by the MtxGroup command PanelCmd Button Cmd Panel button GPIO command macros PanelCmdEn 0 1 Enable panel button GPIO command macros PanelCond Button Cond Panel button GPIO status conditions PanelDis 0 1 Internal panel button interface disable PanelExtEn 0 1 External panel interface enable if available PanelOfs Des...

Страница 22: ...ates section for details 3 10 2 C Command Routers and MSC GCP2U32 only NOTE Superseded by the MtxCfg Command The C command queries the matrix size The response is in the format Dests Srcs Levels Flags1 Flags2 Where Dests is the count of system destinations Srcs is the count of sources and Levels is the number of system levels The Flags1 and Flags2 fields are currently unused and will be 0 Example ...

Страница 23: ...nd Gateway commands A value of 1 enables DHCP and will obtain the values for the IP address Netmask and Gateway from your DHCP server This value is saved and recalled on power up WARNING A DHCP server must be present on your network for this to function properly Using DHCP allows for dynamic IP or fixed IP assignment from a central location the DHCP server Using this option is only recommended if ...

Страница 24: ...echo enable E 0 1 Set matrix echo enable 0 to disable 1 to enable Examples to query and then enable matrix echo E 0 E 1 3 10 6 Firmware Command NOTE Superseded by the sys firmware System Parameter Query the system firmware series and version Example Firmware Pyxis 1 1 7 3 10 7 FrameIP Command NOTE Superseded by the pnl ip System Parameter Query or assign the remote router IP address Usually only u...

Страница 25: ...meter Table for a list of currently defined parameters This command supersedes many individual configuration commands NOTE This command queries Active values of parameters which may differ from values in Stored memory Values in Stored memory are loaded at system startup and can be queried with the GetS Command See System Parameters for more details Command Description Get Display all system parame...

Страница 26: ...arameter identifier separated by an equals character and the value GetS Parameter Display the Stored value of a single parameter or a subset of parameters under a given parameter node 3 10 11 Help Command Display command reference information 3 10 12 IP Command NOTE Superseded by the net ip System Parameter Query or assign the system IP address This setting is saved and recalled on power up WARNIN...

Страница 27: ...etection for outputs Format is one decimal number per output 0 Unlocked 1 SD 2 HD Example for a 16x4 system SD HD Unlocked Unlocked LockStatus 1 2 0 0 3 10 14 MAC Command NOTE Superseded by the net mac System Parameter Query system Ethernet MAC address Command Description MAC System Ethernet MAC address in hh hh hh hh hh hh where each hh is a pair of hex digits Example MAC 00 50 C2 8B DF FE 3 10 1...

Страница 28: ...ination 2 on the second level The second example queries the mapping for a single destination The third example maps destination 1 to physical destination 5 on all levels The fourth example maps destination 1 to physical destination 6 on the second level only 3 10 16 MapSrc Command Routers only Protocol version 3 0 Query or assign matrix source mappings Source mappings provide a means to remap log...

Страница 29: ...over what protocol version is in use The returned value is either an integer such as 2 or major and minor version numbers separated by a period such as 2 3 Example MascotVer 2 3 3 10 18 MtxCfg Command Routers and MSC GCP2U32 only Protocol Version 2 0 Query matrix configuration This command replaces the C command and provides the ability to query the matrix dimensions labels current matrix state an...

Страница 30: ... or reclocker disable If an argument is specified 0 7 then a more descriptive JSON structure is returned of the following form newlines and spaces added as a visual aid but are not necessarily part of the response version 1 status STATUS levels name NAME type TYPE destCount DEST_COUNT srcCount SRC_COUNT flags FLAGS destNames NAME NAME srcNames NAME NAME state SRC SRC psetData SRC SRC psetNames NAM...

Страница 31: ... to response as a visual aid MtxCfg7 version 1 status OK levels name Level1 type VIDEO destCount 4 srcCount 4 flags mute destNames Dest1 Dest2 Dest3 Dest4 srcNames Src1 Src2 Src3 Src4 state 1 2 3 4 psetData 1 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 psetNames Startup Preset1 Preset2 Preset3 Preset4 Preset5 Preset6 Preset7 Preset8 Preset9 The example output abov...

Страница 32: ...assigning I O grouping MtxGroup 1 1 MtxGroup 2 4 MtxGroup 2 4 The first example MtxGroup command shows that I O grouping is disabled on both levels of a 2 level system The second command configures the system for dual I O grouping on level 1 and quad I O grouping on level 2 On an example 16x16 two level router this would result in an 8x8 matrix on level 1 and a 4x4 matrix on level 2 3 10 20 NetMas...

Страница 33: ...preset information which is retained and available through system power cycles Command Description PAdd PRESET DEST SRC Add a connection of SRC to DEST on PRESET for all levels PAdd PRESET DEST SRC LEVEL Add a connection of SRC to DEST LEVEL on PRESET Example PAdd 1 2 3 PAdd 1 3 0 2 The first command adds a connection from Source 3 to Destination 2 in Preset 1 The second command Mutes Destination ...

Страница 34: ...witch to ground Panel buttons and GPIO pins are specified by numeric ID Panel buttons are numbered beginning with ID number 1 Panel button order depends on the panel but generally has the top left button as button 1 followed by number 2 in the lower left corner number 3 in the top second column continuing to alternate between top and bottom rows till the last button lower right hand corner GPIO au...

Страница 35: ...ns 0 disable 1 enable Examples for querying and enabling panel command conditions PanelCmdEn 0 PanelCmdEn 1 3 10 26 PanelCond Command Protocol Version 3 0 Query and assign panel button GPIO status and indicator conditions Panel button GPIO conditions are a counterpart to Panel Commands and provide a means to easily implement custom status to light panel buttons or change logic states on output GPI...

Страница 36: ...he first example above queries the currently assigned panel GPIO conditions which shows that button number 1 and 2 have P0 and P1 conditions assigned respectively which lights the button LEDs when the current matrix routing matches preset 0 or preset 1 respectively and GPIO pin 3 GPIO pins start at 65 will output a logic 1 if the matrix matches preset 0 The second command queries the panel conditi...

Страница 37: ... setting 0 disabled The second command enables the external panel interface 3 10 29 PanelRate Command Protocol Version 2 1 For changing remote button panel refresh rate When a button panel is configured to control a remote router the current connection status is refreshed at regular intervals This command can be used to increase or decrease the rate which is saved and recalled on system power up T...

Страница 38: ...se insensitive value Mascot however additional control protocols may be added in the future Value is stored and recalled on power up Command Description ProtoSer Query the protocol used on the serial port ProtoSer PROTO Assign the protocol used on the serial port the only valid value is currently Mascot Examples ProtoSer Mascot 3 10 32 PsetNames Command Routers and MSC GCP2U32 only Query or assign...

Страница 39: ...PRESET DEST Remove any existing connection to DEST in PRESET for any level PSub PRESET DEST LEVEL Remove any existing connection to DEST LEVEL in PRESET Example PSub 1 2 PSub 1 3 2 The first command removes any connection to Destination 2 in Preset 1 The second command removes any connection to Destination 3 Level 2 on Preset 1 3 10 34 PView Command Routers and MSC GCP2U32 only View presets Displa...

Страница 40: ...ly Protocol Version 2 1 Command for disabling or enabling SDI reclockers Not all router systems support this option Value is saved and recalled on power up Command Description ReclkDis Query current value of reclocker disable ReclkDis 0 1 Enable or disable reclockers 0 or 1 respectively Examples ReclkDis 0 ReclkDis 1 The first command above queries the current reclocker disable value which returns...

Страница 41: ...ery destination are shown This command without an argument is equivalent to the X Command with no arguments If an argument value of 1 is supplied then the matrix state is displayed with labels The state of each destination is displayed one per line in the format DestNLvl1 SrcLvl1 DestNLvl2 SrcLvl2 Example S1 Dest1 Src4 Dest1 Src4 Dest2 Src3 Dest2 Src3 Dest3 Src2 Dest3 Src2 Dest4 Src1 Dest4 Src4 Th...

Страница 42: ...on the parameter and is defined in the System Parameter Table Values in Stored memory are loaded at system startup See System Parameters for more details Command Description Set List all parameter identifiers which can be set one per line Set Parameter Value Set a parameter s Active and or Stored value depends on parameter Examples of listing all writable parameters and setting the net ip paramete...

Страница 43: ...will not take effect until the system is restarted NOTE Some parameters may not be assignable in Stored memory for example if it does not make sense to recall a value on start up See System Parameters for more details Command Description SetS List all parameter identifiers which can be set in Stored memory one per line SetS Parameter Value Set a parameter s Stored value 3 10 43 SrcNames Command Ro...

Страница 44: ...TE Superseded by the sys name System Parameter Query or assign system name The system name is provided for convenience when managing multiple Matrix Switch Corporation systems This value is stored and recalled on power up Command Description SysName Query system name SysName STR Set system name up to 15 characters Example for querying and assigning system name SysName MSC Router SysName MyRouter 3...

Страница 45: ...rmware not supporting the SysType command the second example is what might be returned by an MSC GCP2U32 LCD panel 3 10 46 Vars Command Protocol Version 2 3 Display all system configuration variables Useful in serial terminal or telnet sessions to view all configuration values Command Description Vars Display all system configuration parameters Note that variables consisting of JSON data simply sh...

Страница 46: ...o PRESET Example to save state to preset 1 W 1 3 10 48 WebPass Command Assign a web password to password protect the web page interface The serial and TCP IP port Mascot protocol control is not protected by this password This value is stored and recalled on power up Command Description WebPass STR Set web page password blank to disable Examples of setting and clearing web page password WebPass SeC...

Страница 47: ... a destination if supported for a given level Examples X 1 1 2 2 3 8 0 4 X 3 3 8 X 3 4 X 4 0 2 In the above examples the first command queries the matrix routing state typical of a 16x4 system for example the second command queries destination 3 only the third command connects source 4 to destination 3 on all levels and the fourth command mutes destination 4 level 2 Command stacking Command stacki...

Страница 48: ...a fixed update IP address of 192 168 2 59 whereas CSU uses the device s configured IP address POSU should be available even if a device s firmware gets corrupted from a previous update attempt whereas CSU will likely no longer be possible POSU has a shorter TFTP update time window of 5 seconds and the TFTP transfer has to occur within this period after power cycling the device This means the PC ne...

Страница 49: ...is an Ethernet switch between the device and update PC Steps for executing a Command Software Update 1 Ensure that the Software Update Requirements are met 2 Configure the PC for a unique IP address on the same IP network as the device if not already Make sure that there are no IP conflicts with the PC or device 3 Prepare the TFTP program to transfer the firmware file to the device but do not init...

Страница 50: ...k communication with the device is not working ensure network cabling and interconnect hardware is functioning ensure the proper IP address is being used to connect to the device is unique on the network and that the system being used to connect to the device has a unique IP on the same network subnet Consult the Unknown IP address section for details on recovering from an unknown IP address After...

Страница 51: ...y at Users your_user_name 2 Open a terminal Applications Utility Terminal 3 Use cd commands to change to the location of the firmware file for example cd Users your_user_name followed by the ENTER key 4 Execute the tftp command with the IP address of the device make sure to use the device s configured IP if the update method being used utilizes the devices IP address tftp 192 168 2 59 5 Execute th...

Страница 52: ... use the device s configured IP if the update method being used utilizes the devices IP address tftp 192 168 2 59 5 Execute the following commands from within the tftp program pressing ENTER after each line except the last one to prepare the TFTP transfer binary put MSC Carina Firmware x x x hex 6 Make sure to replace MSC Carina Firmware x x x hex with the correct version number of the file 7 Pres...

Страница 53: ...he cable for a known good cable 2 Ensure proper power supply is being used for the system 5 VDC 2 Amp 3 If the switch is a managed switch try forcing 10 BaseT for the Ethernet port the device is connected to instead of rate auto detection 5 3 Unexpected reboots If the device is rebooting unexpectedly detectable on routers when the routing state gets reset to preset 0 make sure the correct power su...

Страница 54: ... Router A Video Audio Routing device routes one or more sources to one or more destinations not to be confused with a Network router which is referred to as a Network Switch in this manual Simple Panel A Matrix Switch Corporation Remote Panel which has buttons only Smart Panel A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen interface Source A Video or Audio source ...

Страница 55: ...which shall be placed on the outside of the shipping package 6 This warranty does not apply if the product has been damaged by accident abuse misuse misapplication or modification EXCEPT AS SET FORTH ABOVE NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE MSC EXPRESSLY DISCLAIMS ALL EXPRESS OR IMP...

Отзывы:

Нет отзывов

Похожие инструкции для MSC-CP8X8E

FPBA-01 PROFIBUS DP

Бренд: ABB Страницы: 2

ControlMaster CM15

Бренд: ABB Страницы: 4

Бренд: GE Страницы: 2

Бренд: XOXO Modular Страницы: 13

Бренд: Balboa Water Group Страницы: 28

Бренд: Samson Страницы: 100

Бренд: Radio Shack Страницы: 3

Бренд: Hansen Страницы: 4

Бренд: VADDIO Страницы: 2

HomeTec Pro CFF3000

Бренд: Abus Страницы: 13

Бренд: NAVITAS Страницы: 7

Бренд: Abus Страницы: 2

Бренд: D+H Страницы: 14

Бренд: Hach Страницы: 2

Бренд: Hach Страницы: 12

Бренд: Hach Страницы: 472

Бренд: Hach Страницы: 64

Бренд: V2 ELETTRONICA Страницы: 6

Бренды по названию

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Популярные бренды

Загрузить еще бренды