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Figure 15: Protocol Select Jumpers
3
Troubleshooting
3.1
The display does not turn on when power is applied.
•
First, check the USB cable which you are using for continuity. If you don’t have an ohm meter, try
using a different USB cable, if this does not help try using a different power supply.
•
Second, ensure that the correct drivers are properly installed. For the latest drivers, visit the Matrix
Orbital website at http://www.matrixorbital.ca/drivers/. If you require additional support to resolve
this matter, please contact Matrix Orbital using one of the mehods described in section 14.6.
•
The last step will be to check the USB Cable on the LK202-25-USB. If the USB Cable has become
loose, or you are unable to resolve the issue, please contact Matrix Orbital, see section 14.6 for contact
information.
3.2
The display module is not communicating.
•
First, ensure that the host system and display module are both communicating on the same baud rate.
The default baud rate for the display module is 19200 bps.
•
Finally, you may reset the display to it’s default settings using the Manual Override Jumper, see
Section 2.3 on page 8.
Matrix Orbital
LK204-25-USB
14