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Table 8 – TROUBLESHOOTING
MANUAL
Symptom
Possible Cause(s)
Corrective Action
Machine is cutting
out of square
Incorrect Spacers are used
Use only Mathey Spacer Bolts.
Customer is cutting tubing.
Contact Mathey Dearman Sales Department for
Spacers for tubing.
The Spacer Bolts are not in contact with Pipe.
Reposition machine so that both Spacer Bolts
contact the pipe and re-tighten Boomer.
Torch, Torch Arm or Torch Carrier is loose.
Tighten Wing Nuts or Thumbscrews.
Hoses are binding.
Wrap the Hose one (1) full turn around the pipe.
Rotate the Ring Gear of the machine so the Hoses
unwrap during the cutting process.
Machine has been dropped.
Send the machine to a Certified Repair Station for
resizing Cap Ring, Ring Gear and Saddle.
Torch is at end of Torch Arm.
Move the Torch closer to the Ring Gear.
The Pinion Gears are too shallow in the
large Ring Gear.
Readjust the Pinion Gear so it is at the proper
depth in Ring Gear
Machine hesitates
Or stops as the
Pinion Gear enters
the Ring Gear.
The timing of the Pinion Gears to the Ring
Gear is out of adjustment.
Readjust the timing of the Pinion Gear to the Ring
Gear per the repair instructions.
The Drive Chain is stretched.
Readjust the both Bearing Brackets to eliminate
the slack in the Chain per the repair instructions.
Replace the Drive Chain
MOTORIZED
Machine does not
rotate
Bad Motor Control Box or Motor Cable
Replace Motor Control Box or Motor Cable
No DC output from motor control box
Reset circuit breaker on motor control box
No electrical power at AC wall receptacle
Reset circuit breaker at power panel
Emergency stop is depressed
Rotate to release Emergency Stop Switch
Directional Control Switch is bad
Contact Mathey Dearman
6 pin connector on motor assembly is bad
Contact Mathey Dearman
Motor turns and
machine does not
rotate
Setscrew Motor Coupling is loose
Retighten Setscrew in Motor Coupling
