
Training & Servicing
21
Training & Servicing
Training
In the interests of safety, we strongly recommend that all operators of MasterMover machines
are trained by MasterMover approved trainers.
The section “Operating the Machine” in your machine Bolt-On manual gives an overview of the
training and is included for reference to make sure that users are following correct operational
procedures.
Typically we train up to six people at a time, normally when we deliver and commission the
machine.
Training includes:
An overview of the machines key safety and operational features.
How to operate the machine safely, with or without a load attached.
How to couple/uncouple the machine to the load.
The limitations of the machine.
A brief guide to keeping your machine operational and what to do in the case of a
machine breakdown.
If learners cannot perform any of the required tasks safely and correctly, the MasterMover trainer
will give feedback and re-train as required.
Training is usually provided to small groups and can be provided to new staff members upon
request.
To maintain safe practices we recommend that training is refreshed every 2 years by a
MasterMover trainer. For further details of training and availability, please contact MasterMover
or your supplier.
Regular Service
The machine needs to be serviced regularly; as a minimum we recommend this needs to be done
every 6 months. Different levels of service contract are available depending on your needs.
Extended warranty and consumable packs are available on request.
Planned preventative maintenance needs to be done by a MasterMover service engineer or an
approved service partner. For details contact your supplier or MasterMover Customer Service
(details on page 22).
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