headline bars
continuation tabs
notes
warnings
11
headline bars
continuation tabs
notes
warnings
TROUBLESHOO
TING
FPO
CAUTION!
• Always disconnect the pump from the electrical power source before handling. If the system fails to operate
properly, carefully read instructions and perform maintenance recommendations. If operating problems persist, the
troubleshooting chart above may be of assistance in identifying and correcting them.
NOTE:
Not all problems and corrections will apply to each pump.
model.
TROUBLESHOOTING
Problem
Possible Causes
Solution
The pump does not
start or run.
Pump is not plugged in, switch or
breaker is off.
Plug pump in or turn on switch/breaker.
Check for blown fuses or tripped
circuit breakers or tripped GFCI
outlets.
Replace fuse, reset breaker, reset GFCI outlet.
Float switch is defective.
Check and replace if necessary.
Motor thermal protector tripped.
Allow pump to cool. Pump will reset
automatically.
Float is stuck or obstructed.
Remove obstruction or position the pump so it
will not become stuck.
The pump starts and
stops too often.
Backflow of water from discharge
hose/pipe.
Install or replace check valve.
Float switch is defective.
Replace float switch.
The pump runs but
moves little or no
water.
Clogged discharge hose/pipe.
Remove clog.
Frozen discharge hose/pipe.
Allow hose/pipe to thaw.
Pump is air locked.
Check airlock hole for clogs and clean if
necessary.
Low line voltage.
Check wire size and increase if necessary.
Check valve is stuck in the closed
position.
Inspect, repair or replace if necessary.
Check valve is installed backwards.
Make sure valve is installed in the correct
direction of flow.
Worn, damaged or clogged pump
parts.
Inspect for wear, damage or clog and clean or
replace if necessary.
Discharge head exceeds pump
capacity.
See performance chart for pump limitations,
see page 5.
Pump does not
shut off.
Float is obstructed or stuck.
Remove obstruction.
Pump plug is not plugged into piggy-
back float switch plug.
Plug pump plug into float switch plug for
automatic operation. See page 9.
Defective switch.
Replace float switch.
