50
headline bars
continuation tabs
notes
warnings
model no. 046-0265-2 | contact us 1-800-689-9928
TROUBLESHOO
TING
Opener operates from
remote but not from
wall console.
•
Ensure the wiring connections are correct.
•
Is the wall console lit? If not, disconnect low voltage wires to
wall button and momentarily touch them together. If opener
runs, replace wall button. If not, check wiring connections at
opener and check wire for shorts or breaks under wire holder.
Opener operates from
wall console but not
remote.
•
Is the wall console in lock mode?
•
Does remote indicator light glow when remote button is
pressed? If not, replace the battery.
•
Has the opener learned the code of the remote? Repeat remote
programming steps on pages 39.
Door does not open
completely.
•
Is something obstructing the door? Remove obstructions after
ensuring the door area is free of persons and any other objects.
•
If door has been working properly but now doesn’t open all
the way, reset the travel limit adjustment. Be sure to run
a complete opening and closing cycles to reset the force
adjustment as well. Follow instructions on page 38.
Door does not close
completely.
•
Is something obstructing the safety beam sensor? Ensure the
receiving beam sensor’s LED is on.
•
Is something obstructing the door? Remove obstructions after
ensuring the door area is free of persons and any other objects.
•
If the door has been working properly but, now, doesn’t open
all the way, reset the travel limits. Be sure to run a complete
opening and closing cycle to reset the force adjustment. Follow
instructions on page 38.
Opener light stays on.
•
It is normal for the opener’s light to stay on for about 3 minutes
after each activation.
•
If the opener’s light was turned on by the light button on the
wall console, it will stay on until the light button is pressed
again to turn the light off.
Opener activates by
itself.
•
Check all remotes programmed into the opener. Check for
items pressing on any remote’s button.
•
If a remote has been stolen, erase the opener’s memory (refer
to page 40 to prevent the lost remote from activating the
opener. Reprogram the remaining remotes into the opener
(refer to page 39).
•
Check the wiring between the wall console and the opener.
Look for any wire holder that has cut into the wire’s insulation,
or wire that has been pinched by another object. Replace any
bad wiring.
•
Examine the wiring at the opener’s terminals and at the wall
console's terminals. Look for any wire strands that are close to
or touching adjacent terminals.
