4
Poor vacuum
1. System leaks
2. Low oil level
3. Dirty oil
4. Air leaks at connection
5. Air leak through seal
1. Fix leaks
2. Add or replace oil
3. Flush and replace oil
4. Fix leaks
5. Replace shaft seal
Oil leaks
1. Oil leaks through exhaust
2. Oil leaks through shaft seal
3. Oil leaks through reservoir
4. System vented pressure
5. Pump tipped over
1. Oil level too high
2. Replace shaft seal
3. Tighten bolts or replace gasket
4. Check oil level
5. Check oil level
Unusually noisy
1. Bad bearings
2. Loose motor bolts
3. Dirty, low, or improper oil
4. Air leaks in connections
1. Replace motor
2. Tighten bolts
3. Replace oil
4. Fix leaks
High temperature
1. Worn bearings
2. Low oil level
1. Replace motor
2. Add or replace oil
RETURNING A PUMP
Please fax a request for a return authorization number to 973-252-2455. This applies to both warranty and non-warranty
service!
Pumps returned for service without a return authorization number will not be accepted. In your fax, include your NAME,
ADDRESS and PHONE NUMBER along with a detailed explanation of the problem. We will contact you (i.e. your phone
number) to discuss your problem and determine if you have to return your pump. If you have to return your pump, we will
issue you an RMA #. Then, please follow the instructions below.
• Drain oil, cap all ports and place tape over the cap. If you fail to do this, your pump will not be accepted and it will be
returned!!!
• Use the original shipping box and inserts if available. Shipping damages are impossible to claim on used machinery.
LIMITED WARRANTY INFORMATION
The vacuum pump is warranted against defects in material and workmanship for a period of one year. This warranty
does not cover failure due to abuse, improper usage, or progressive wear and tear. Warranty becomes valid to the original
owner and is effective on the purchase date. WARRANTY SERVICE IS PROVIDED THROUGH THE FACTORY ONLY. Please
contact the service department toll free for parts, service concerns, or to obtain a return authorization number for
warranty repair.
90058-INST
