12
Symptom
Power light won't come on
Unit takes excessive amount of time to
heat up (longer than 60-70 min)
There is a gap between the door and
the smoker when in use and door latch
has no more adjustment
Grease is leaking out of smoker
through door and legs
No smoke
Temperature rapidly decreased, or shut
down after few hours of use
Controller displaying error message
Power light is on, unit isn't
heating
Controller does not adjust heat
Interior light does not come on
Meat probe temperature does not
show on display
Cause
Not plugged into wall
House fuse tripped
Wire connector on controller not properly
connected to smoker
Controller malfunctioning
Unit plugged into an extension cord
Door not closed properly
Controller malfunctioning
Door alignment
Damaged door seal
Drip pan not in place
Excess grease or oil build-up in unit
Drain tube in back of unit is not draining
No wood chips
Faulty control unit
Controller malfunctioning
Controller/unit malfunctioning
Controller/unit malfunctioning
Bulb burned out
Switch is in off position
Probe malfunctioning
Possible Solution
Check wall connection
Make sure other appliances are not operating on
the same electrical circuit. Check household fuses.
See Step 2 on Page 5
Contact Masterbuilt at 1.800.489.1581
Set unit so an extension cord does not have to be
used
Close door and fasten latch securely
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Reposition so hole lines up with drain hole in
bottom of unit
Clean unit
Check drain tube positioning at back of unit
Add wood chips See Page 9
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Replace bulb with 15W-25W bulb made for ovens
Turn switch on
Contact Masterbuilt at 1.800.489.1581
TROUBLESHOOTING GUIDE
7
ASSEMBLY INSTRUCTIONS Continued
SOME PARTS NOT SHOWN FOR
CLARITY
.
Step 6
Place water bowl onto lower bracket
inside smoker.
Place drip tray inside smoker below
heating element as shown. Make
sure drip pan hole aligns with hole in
bottom of smoker.
Note:
Water bowl must always be in
place during smoking process, even
if there is no water or other liquid in
bowl. Bowl will prevent food from
dripping onto cover of wood chip
holder.
SOME PARTS NOT SHOWN FOR
CLARITY
.
Step 5
Place wood chip holder in smoker as
shown.
Note:
Wood chip holder and wood
chip loader MUST be in place when
using smoker. This minimizes the
chance of flare ups.
