►►13. TROUBLESHOOTING
FUNCTIONING
ANOMALIES
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...M
...DV
...E
CAUSES
SOLUTIONS
The motor does
not start
X
X
No voltage
1°Check the mains
system
2°After-sales
assistance
X
X
Power supply cable
faulty/damaged
After-sales assistance
X
X
Faulty motor
After-sales assistance
X
Incorrect connection
of the room
thermostat
Connect the room
thermostat correctly
The flame does
not ignite
X
X
Gas cylinder empty
Replace the gas
cylinder (Par. 4)
X
X
Regulator safety
valve blocked
1°Press the regulator
gas release button
(Fig. 13)
2°After-sales
assistance
X
X
Gas cylinder cock
closed
Open the gas cylinder
cock (Fig. 12)
X
X
Faulty ignition circuit After-sales assistance
X
Inefficient earthing
Check your system is
earthed correctly
The flame does
not stay on
X
Gas button not
pressed for long
enough
Press the gas button
for longer (Par. 6.1.4.)
X
X
Faulty generator
After-sales assistance
Flame goes out
during functioning
X
X
Insufficient gas
supply
1°Replace the gas
cylinder (Par. 4)
2°After-sales
assistance
X
X
No gasification of the
fuel
Use gas cylinders with
suitable capacity (Par.
4)
X
X
Appliance
overheating
1°Clean the air vent
(rear side)
2°After-sales
assistance
X
X
Faulty generator
After-sales assistance
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