7
TROUBLESHOOTING
Problem
Possible reasons
Difficulty with closing
the lid
Silicone gasket is not properly
installed
Position the silicone gasket correctly
Floating pressure valve in the
popped-up position
Slightly press the float valve downward
Difficulty with opening
the lid
Pressure exists inside the cooker
Position the steam release valve to the venting
position to reduce the internal pressure. Open the
lid after the pressure is completely released.
Float valve stuck in the popped-up
position
Press the float valve lightly with a pen or long
utensil
Steam leaks from the
rim of the lid
No silicone gasket (sealing ring)
Install the silicone gasket
Steam leaks from the
floating pressure valve
Food debris attached to the silicone
gasket
Clean the silicone gasket
Lid not closed properly
Open then close the lid again
Float valve doesn’t rise
Food debris on the valve silicone
seal
Clean the valve silicone seal
Float valve obstructed by the
lid locking pin
Close the lid completely
Steam comes out from
the
pressure valve non-
stop
Pressure valve not in sealing
position
Turn the pressure valve handle to the sealing
position
Pressure control issue
Return to place of purchase with your receipt
Rice is half cooked or
too hard
Too little water
Adjust dry rice and water ratio according to recipe
Lid opened too early
After cooking cycle completes, leave the lid on for 5
more minutes
Display remains blank
after connecting the
power cord
Bad power connection or no power
Inspect the power cord to ensure a good
connection, check if the power outlet is active
Cooker's electrical fuse has blown
Return to place of purchase with your receipt
Occasional ticking or
light cracking sound
Changing temperature of
appliance
This is normal
Bottom of the inner pot is wet
Wipe bottom of the inner pot dry before cooking
(unplug)
Displays "E03" error
code
Food burned on the bottom of inner
pot
Clean the sticky or burned food off the inner pot
Overheating, power board mal-
function
Return to place of purchase with your receipt
Displays "E01", "E02"
or "E04" error code
A malfunction
Return to place of purchase with your receipt
What to do: If a fault/defect is identified cease using
the product immediately. To make a claim on this
guarantee, take the product, proof of purchase and full
details of the alleged defect to the retailer from whom
the product was purchased. If you cannot access the
retailer or are unsatisfied with the solution offered by
the retailer contact Albi via the details listed below.
Albi
87 Chifley Drive, Preston, Victoria 3072
P: +61 (03) 9474 1300
E: [email protected]
www.albi.com.au
