32
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Grill will not
light.
1. The ignition wire came off the
igniter/valve.
2. The distance between the ignition
pin and the burner is greater
than 5/32 in. - 3/16 in.
3. The ignition wire is broken.
4. The electrode tip does not
produce sparks at the burner
port.
5. No gas supplied.
6. Air shutter opening is too big.
1. Reconnect the ignition wire to the
electrical igniter/valve.
2. Loosen the ignition pin and adjust the
distance, then fasten it again.
3. Call customer service for a
replacement ignition wire.
4. Reinstall the electrode.
5. Turn on the regulator valve.
6. Loosen the air shutter and adjust the
opening to a smaller size.
Burner flame
is yellow and
gas odor can
be smelled.
1. The air shutter opening is not
properly set.
2. Spiders or insects block the air
shutter.
3. Possible gas leaks.
1. Loosen the air shutter and adjust the
opening to have blue flames.
1/4 in. opening for LPG.
2. Clean blockages.
3. Check for the source of gas leaks.
Excessive
flare-up.
1. Grilling fatty meats.
2. Knobs on “HIGH”.
3. Spray water on gas flames.
4. Hood closed when grilling
1. Move the meats to the warming rack if
flare up continues until flame settles
down.
2. Grill fatty meats when the grids are
cold while the knobs are on the “LP
LOW” (when using LP Gas)
3. Never spray water on gas flames.
4. Hood up when grilling.
Burner blows
out.
1. LP tank is empty.
2. Burner is not aligned with the
control valve.
3. Gas supply is not sufficient.
1. Refill the LP Tank.
2. Install the burner correctly.
2. Check the gas supply hose and make
sure there are no leaks and no
knots.
Low heat
with the knob
in “HIGH”
position.
1. Ports are blocked.
2. LP tank has run out.
1. Clear ports of any obstructions.
2. Refill the LP tank.
Low heat,
LP gas.
The propane regulator assembly
incorporates an excess flow device
designed to supply the grill with
sufficient gas flow. Rapid changes in
pressure can trigger the excess flow
device, providing a low flame and
low temperature.
Please follow these instructions:
1.
Make sure all burners are “OFF”.
2. Open the tank valve and wait 5
minutes.
3. Light the burner one at a time
following the lighting instructions
listed on the door liner
