Voicemail
•
Ask your system administrator to be sure the voicemail is
enabled, to get the voice mail portal # and default password.
•
For more information, see masergy.com Support page for
more information. The first time you call your voicemail, you
need to set up a new passcode and record your spoken name.
Simply follow the prompts.
From your Masergy phone
•
Press MSG (Top Right)
•
Enter your passcode and press #.
From any phone
•
Dial your extension or DID# and wait for the voice mail to pick
up.
•
Enter your passcode and press #.
OR
•
Dial the voice mail portal telephone number.
•
Enter your extension.
•
Enter your passcode plus #.
From someone else’s Masergy phone
•
Dial the voice portal telephone number, press *.
•
Dial your extension, then your passcode and then #.
Note:
To clear the message waiting indicator,
•
Press *99.
•
Press Dial.
Transfer a Call (Announced)
To Transfer a call, while on the phone
•
Press the soft key labeled Transfer
•
Dial the extension or phone number you want to transfer the call to
•
Press the soft key labeled Send
•
When party 2 answers, tell them who is on the line.
•
Press the soft key labeled Transfer to connect the two parties.
If they decide they do not want the call, press CANCEL to speak to the caller
Note:
An announced transfer is recommended to some cell phone providers. A
blind transfer can sometimes directly to voice mail.
Transfer a Call (Blind-Not Announced)
To Transfer a call, while on the phone:
•
Press the soft key labeled Transfer
•
Press the soft key labeled Blind
•
Dial the extension or phone number you want to transfer the call to
•
Press the soft key labeled Transfer
To Transfer a call directly to Voicemail while on a call
•
Press the soft key labeled More
•
Press the soft key labeled SendVM
•
Enter the extension number
•
Press the soft key labeled Enter
•
Hang up.
How to Use your Polycom® VVX® 1500 Business Media Phone
1-800-942-4700 masergy.com
