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LIMITED LIFETIME WARRANTY POLICY
Lifetime Warranty
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox,
Combustion Chamber, Heat Exchanger, Grate, Stainless Steel Burners, and Vented Fiber Ceramic and Refractory
Logs.
Basic Warranty
Martin Hearth & Heating (MHH) warrants the components and materials in your gas appliance to be free from
manufacturing and material defects for a period of two years from date of installation. After installation, if any of
the components manufactured by MHH in the appliance are found to be defective in materials or workmanship,
MHH will, at its option, replace or repair the defective components at no charge to the original owner. MHH will
also pay for reasonable labor costs incurred in replacing or repairing such components for a period of two years from
date of installation. Any products presented for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance
with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated
and maintained according to the operating instructions supplied with the appliance, and does not extend to (1)
firebox/burner assembly damage by accident, neglect, misuse, abuse, alterations, negligence of others, including the
installation thereof by unqualified installers, (2) the costs of removal, reinstallation or transportation of defective
parts on the appliance, or (3) incidental or consequential damage. All service work must be performed by an
authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability
of fitness for purpose and of all other obligations or liabilities. MHH does not assume for it any other obligations or
liabilities in connection with sale or use of the appliance. It states that do not allow limitations on how long an
implied warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may not apply
to you. You may also have additional rights not covered in the Limited Lifetime Warranty.
MHH reserves the right to investigate any and all the claims against the Limited Lifetime Warranty and decide upon
method of settlement.
For information about this warranty, contact:
Technical Service Department
2813 W. Mall Drive, Unit B.
Florence, Alabama
Tel.- 1-866-500-5671
www.martinhearthandheating.com
41D2001 Rev 3 Dec 2004
