018.
TROUBLESHOOTING
PROBLEM
CAUSE
ACTION
THE STOCKWELL II
DOES NOT TURN ON.
The battery is discharged.
Connect the USB-C lead to
the Stockwell II and a USB
power adapter.
THERE IS NO AUDIO
The wrong audio source is
selected.
Ensure that the device is
connected to the Stockwell II.
Check that no other
connected device is playing.
Volume is set too low on
either the audio source or the
speaker.
Slightly increase the volume
on your audio source or the
speaker.
CANNOT CONNECT
OR PAIR WITH A
Bluetooth DEVICE
Bluetooth is not enabled on
your device (smartphone,
tablet, computer).
Activate Bluetooth on your
device.
There are already two devices
connected to the speaker.
Disconnect one of the
connected Bluetooth devices
before connecting to the
speaker.
The speaker is not in pairing
mode.
Push and hold the Bluetooth
button for 2 seconds to make
the speaker discoverable by
the device.
Your device prompts you for a
pin code.
In most cases, no pin code
(password) is needed. If a pin
code is requested, use the
pin code
0000
.
Содержание STOCKWELL II
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