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Trouble shooting guide for the i-Que Line
Set up
Q
The factory code will not open the lock.
A
The factory code will not give you access to the lock at any time.
This code is only used to set up the lock, the first code that will open the lock is your GGM code.
Adding Users
Q
I have installed Users and some of them do not have access?
A
How many users are installed? If you have the basic model that holds 64 Users and have installed more
than 64, some Users will not have access.
If you have installed holidays to restrict access, you will also need to set the date and time.
Q
My GGM code is set to 3 digits for UID and the PIN is 3 digits.
Can I set my Users up to have a PIN of 4 digits?
A
No, the Great Grand Master code length sets up the format for all other Users in the system.
Q
I am trying to add a User but when I enter the Group number, I get a red LED.
A
This indicates that the Users UID is already in memory. Each UID must be unique.
Содержание i-Que Metro Series
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