One-Year Warranty
To activate your warranty, you must send the original sales
receipt or photo copy with the warranty card. The warranty will be
void without the accompanying sales receipt. For a period of one
year from date of purchase MarCum Technologies will provide
free parts and labor on any defects in materials or workmanship,
with exception of the following conditions: damaged or cut
cables, lost components, damage due to unauthorized
modifications, repairs, or misuse.
Themanufacturermustperformallwarrantyworkorrepairs.If
yourunderwaterviewingsystemrequiresservice,callusatthe
numberlistedbelowtoreceivea
ReturnAuthorizationNumber
(RMA)
and return shipping address or go online to
www.marcum
tech
.com
to process your service need. DO NOT
return the unit to our PO Box. This return procedure has been
implemented because we may be able to save you the
inconvenience of returning the unit.
Foryourconveniencesavetheoriginalboxandpacking
materials for use if factory return is required. For warranty repair
and/or service call (763)
512-3987
9
Service Information
MarCum Technologies is dedicated to providing you with the
best customer service possible. We have designed a Web site
dedicated to providing you, our customer, with answers to your
questions, access to product accessories, repair information,
online owners manuals, etc. These services can be obtained
by going on line at
www.marcumcustomerservice.com
. We highly
recommend that you take advantage of this service and utilize
it as your first line of contact. For those of you that don’t have
access to a computer, you can call our customer service
department at 763-493-3748, Monday through Friday from
9:00am to 5:00pm CST.
Whenreturningproductforrepair,pleaseobtainareturn
authorization (RA) number by going online at
www.marcum
tech
.com
or by calling 763-
512-3987
. This number
must be displayed on the outside of the box and will be used as a
reference number when checking on the repair status. Always
include a note with your return stating the problem, RA# and
return shipping address (No P.O. boxes, must be UPS shippable
address).
Please ship in original factory carton, please carefully package
adding adequate internal protection as required. We make every
attempt to complete our repairs within 48 hours of receipt. It is
our goal to have you back on the water fishing as quickly as
possible. Thank you in advance for your patience.
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