troubleshooting
Problem: The LED doesn’t light.
Solution:
Make sure all connections are made properly so that power
is supplied and data signals can be transmitted. With the digital pen,
lightly tap the tip on any surface and try again.
Problem: The cursor doesn’t move with pen movement.
Solution:
Verify that the hardware functions properly, and check for the
presence of the tablet icon in the system tray to verify that the tablet
driver has been loaded. If the tablet icon doesn’t appear, remove and
re-install the driver.
Problem: The line doesn’t become thicker regardless of how
much pressure is placed on the pen tip.
Solution:
Test the pressure sensitivity as described on Page 12.
Problem: The cursor moves erratically or jiggles when the pen is
held still.
Solution:
Keep the tablet at least 5 inches (12 cm) away from any
monitors, modems or other electronic devices, as they may emit
electromagnetic interference.
Problem: The pen stops functioning after intermittent operation.
Solution:
This occurs when the batteries run low and need replacing.
Remove the top of the pen and replace the batteries with fresh ones,
negative pole first (as shown). Replace the pen top.
Problem: The pen tip appears to have lost its sharp point.
Solution:
A worn tip won’t affect the performance of the pen, but a new
tip can be installed simply by pulling the old tip out and pressing a
new tip securely in place.
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