Warranty
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Limited Lifetime Warranty
Visit our website to fill out the form and please print a copy for yourself.
Crack of Dawn Paddle sports dba Malibu Kayaks warrants, as a limited lifetime
warranty, this kayak purchased is to be free of manufacturing defects in
workmanship and materials from the original date of consumer purchase. This
warranty is effective as long as there is proof of purchase from an authorized
Malibu Kayaks dealer and applies only to the original owner. Some states do
not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from
state to state. Malibu Kayaks reserves the right to choose the final warranty
resolution. The option to repair or replace parts of a given kayak is determined
against damages and in the discretion of Malibu Kayaks. Some exclusions may
apply. This warranty is valid only in the U.S.A.
Malibu Kayaks is not liable for any injury or damage to person or property
sustained as a result of the use of kayaks manufactured by Malibu Kayaks. The
user of any such kayak acknowledges and assumes any and all risk associated
with the use of such kayak including death, waives any and all claims against
Crack of Dawn Paddlesports dba Malibu Kayaks, its agents and assigns.
Malibu Kayaks reserves the right to change its products without notice while
not incorporating those changes into completed and purchased products in
the possession of dealers or consumers.
This Warranty Does Not Cover The Following:
1.
Normal wear and tear or as a result of abuse or failure to maintain kayak.
2.
Discoloration due to excessive sun exposure.
3.
Damage caused by alterations, modifications, storage or mooring to kayak.
4.
Transportation of kayaks; significant or incidental damage to kayak and/or
personal property.
5.
Damage due to failure of following procedures and instructions provided.
6.
Kayaks purchased from an unauthorized dealer or consumer resale.
7.
Factory 2nds (Kayaks purchased as a blem).
Expedite Claim
Steps to Expedite Claim
In the unlikely event that your kayak has any manufacturing defects, photos,
proof of purchase, and description of your claim are required. All warranty
claims are subject to any exclusion and in lieu of provided evidence decided
upon the discretion of Malibu Kayaks.
For all kayak warranty claims visit the link below:
http://www.malibukayaks.com/customer-support/
Please fill out our Warranty Claim Form and submit photos or files to
After receiving the above items, Malibu Kayaks may request to have your kayak
returned to the original dealer for inspection. Malibu Kayaks will warrant the
right to either exchange or repair your kayak. Depending upon date of purchase
and damage to the kayak Malibu Kayaks may repair/replace kayak, some fees
may apply. All shipping cost will be paid by customer. If you are unable to get
a replacement kayak from an authorized dealer, Malibu Kayaks will ship the
warranty replacement kayak (shipping fees will apply). Kayak serial # must be
cut and mailed to Malibu Kayaks to finalize all kayak replacement claims. Once
your claim is approved you may be required to provide proof of disposal of
your original kayak. Please do not dispose of your kayak prior to your claim
being approved.
Exclusions
Kayaks that are structurally altered or subjected to stress beyond the physical
limits of the materials used in hull or components, or damaged as a result of
abnormal use are considered as damage done by the user and void of Malibu
Kayaks warranty. Warranty does not cover un-recommended/unauthorized
alterations or unauthorized repair.
Warranty and Replacement Parts
Any part/parts replaced or repaired hereafter shall be warranted as an original
part/parts purchased by the consumer.
