Authorization Number. Once authorization is obtained, you will be required to ship the
machine or part freight prepaid to Malco Products or its designated depot repair center for repair
/ replacement.
MALCO’S RESPONSIBILITIES
Malco will repair or replace at no charge any parts, assemblies or machine housings which fail
due to manufacturing defects during the warranty period provided that a Return Authorization
Number is obtained and the machine or part(s) is returned freight prepaid to Malco Products or
its designated depot repair center. Malco will ship the repaired or replace part back freight
collect.
If an immediate replacement part is requested before Malco can inspect the suspected faulty
part or have a chance to repair it, Malco will ship the requested part on a COD basis (part plus
freight) or, if credit has been established prior to the request, the part will be shipped on an
Open Account basis (part plus freight). If, after receiving the part, Malco determines that the
part has a manufacturing defect and can be repaired, the part will be repaired to normal working
condition and returned (freight collect) to the owner as a spare part and no refund will be made.
Should Malco determine the part is covered by warranty and cannot be repaired, Malco will
credit an open account customer the same amount as was charged when the replacement part
was sent less freight and will refund a COD customer the same way. However, should Malco
determine the part received was not defective, the owner will be informed of such and credit will
not be given nor will the damaged part be returned unless specifically requested by the owner.
Malco is not responsible to pay for parts supplied by or labor performed by any of its distributors
or any general service companies.
THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY, FROM STATE TO STATE.
