3
Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22
Safety Alert Key:
• DANGER!
Indicates a hazardous situation which, if not avoided
will
result in death or serious injury.
• WARNING!
Indicates a hazardous situation which, if not avoided
could
result in death or serious injury.
• CAUTION!
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE:
Used to address practices not related to personal injury.
Note:
The term “recommend” or “recommended” does not indicate a requirement. It is a best practice suggested by
Hearth & Home Technologies
®
.
Table of Contents
1 Welcome
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Product Specific Information
A. Appliance Certification
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Glass Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. BTU Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Important Safety and Operating Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C. Fuel Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Wall and Mantel Temperatures . . . . . . . . . . . . . . . . . . . . . 8
E. Good Faith Wall Surface/TV Guidelines . . . . . . . . . . . . . . 8
F. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8
G. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . . 9
H. Appliance Break-In
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
I. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
J. Operation During A Power Outage (IntelliFire Touch
®
) . . 11
K. Detailed Component Operating Instructions
- IntelliFire Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4 Maintenance and Service
A. Maintenance: Frequency and Tasks
. . . . . . . . . . . . . . . . 14
B. Maintenance Tasks - Homeowner
. . . . . . . . . . . . . . . . . . 14
C. Maintenance Tasks - Qualified Service Technician
. . . . . 16
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions - Appliance
. . . . . . . . . . . . . 18
B. Frequently Asked Questions - IntelliFire Touch Controls
(IFT-RC400) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
C. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
= Contains updated information.
