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S12800 Routing Switch Installa

tion Manual V1.0

Maipu Confidential & Proprietary Information

Page 72

5 Troubleshooting

This chapter describes how to exclude the installation failure of S12800, including:

5.1 Troubleshooting of Configuration System

5.2 Troubleshooting about Power Fault

5.3 Fan Troubleshooting

5.4 Troubleshooting of MPU Card

5.5 Troubleshooting of SFU Card

5.6 Troubleshooting of LPU Card

5.7 Get Technical Support

5.1 Troubleshooting of Configuration System

After the switch is powered on and if the system is normal, the start information is displayed
on the configuration terminal. If the configuration system fails, there may be no display or
messy code on the configuration terminal.

5.1.1 Troubleshooting about no Display on Terminal

If there is no display information on the configuration terminal after being powered on, check
according to the following steps:

Step 1:

Check whether the power system of the switch works normally

Step 2:

Check whether the indicator of the MPU card (control card) works normally.

Check whether the card is inserted correctly and whether the MPU card (control
card) is damaged.

Step 3:

Check whether the configuration cable is connected to the Console port of the
MPU card (control card).

If no problem is found in the above checks, there may be the following reasons:

1.

The serial port connected to the configuration cable is wrong (the actual selected serial
port is not consistent with the set serial port of the terminal).

2.

The setting of the configuration terminal parameters is wrong (the parameter

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Содержание S12800

Страница 1: ...Switch Installation Manual V1 0 Maipu Communication Technology Co Ltd No 16 Jiuxing Avenue Hi tech Park Chengdu Sichuan Province People s Republic of China 610041 Tel 86 28 85148850 85148041 Fax 86 28 85148948 85148139 URL http www maipu com Email overseas maipu com ...

Страница 2: ... and running the router troubleshooting and device maintenance Product Versions The corresponding product versions of the manual are as follows Product Name Product Version MyPower S12800 series routing switch SM12800 12 MF V1 Audience This documentation is intended for Hardware installation engineers Commissioning engineers Field maintenance engineers System maintenance engineers Conventions Conv...

Страница 3: ...cal bars from which you select one x y Square brackets enclose a set of optional syntax choices separated by vertical bars from which you select one or none x y Asterisk marked braces enclose a set of required syntax choices separated by vertical bars from which you select at least one 1 n The argument or keyword and argument combination before the ampersand sign can be entered 1 to n times A line...

Страница 4: ...t Technical supporting hotline 400 886 8669 Fax 8628 85148948 Documentation Feedback You can feed back your opinions and suggestions by Email techsupport maipu com Technical hotline 400 886 8669 We appreciate your comments Revision Records Version Revision Date Revised Content V1 0 2015 09 30 First formal release ...

Страница 5: ...ice Air Passage 15 2 Installation Preparations 17 2 1 Check Device Running Environment 17 2 1 1 Check Equipment Room Conditions 17 2 1 2 Check Power Supply System 18 2 2 Safety Precautions 18 2 2 1 General Safety 18 2 2 2 Electrical Safety 19 2 2 3 Static Safety 19 2 2 4 Handling Safety 20 2 2 5 Laser Safety 20 2 3 Open Package and Inspection 21 2 4 Wooden Box Open package 21 3 Device Installation...

Страница 6: ...r 47 4 2 3 Access Network via MPO Fiber 49 4 3 Hardware Management 52 4 3 1 View Software and Hardware Version Information of Switch 53 4 3 2 View System Environment Temperature Information 54 4 3 3 View Fan Module Status Information 54 4 3 4 View Power Module Status Information 55 4 3 5 View Backplane Status Information 57 4 3 6 View MPU Card Status Information 58 4 3 7 View SFU Card Status Infor...

Страница 7: ...ifications of General Interfaces 112 B 1 Console Port Attribute 112 B 2 USB Console Port Attribute 113 B 3 10Base T 100Base TX 1000Base T RJ45 Electrical Port Attributes 113 B 4 1000Base X SFP Optical Port Attributes 114 B 5 10GBase SR LR ER SFP Optical Interface Attributes 114 B 6 40GBase SR4 LR4 QSFP Optical Interface Attributes 114 B 7 USB Interface Attributes 115 B 8 SD Interface Attributes 11...

Страница 8: ...vironment Requirement 120 D 1 Environment Requirement of Equipment Room 120 D 2 Requirements for Power Supply 124 E Device Grounding Specification and Protection 125 E 1 Device Grounding Specifications 125 E 2 Device Protection 127 F Recommended Wiring 130 F 1 Recommended Wiring in Installation 130 F 2 Recommended Line Bundling 132 G Environmental Substance Statement 134 ...

Страница 9: ...and SAIC The four slots should be inserted with MPU card SFU card LPU card and SAIC card respectively MPU Main Processing Unit control card For the specifications refer to Appendix A2 MPU Card Specifications SFU Switching Fabric Unit switch card For the specifications refer to Appendix A3 SFU Card Specifications LPU Line Processing Unit user line interface card For the specifications refer to Appe...

Страница 10: ...the back appearance diagram is as shown in Figure 1 2 Figure 1 1 The front appearance diagram of SM12800 12 MF V1 1 Head 2 System indicator 3 Slot 0 0 of LPU card 4 Cabling rack 5 Slot 5 of LPU card 6 Slot 0 of MPU card 7 Slot 1 of MPU card 8 Slot 6 of LPU card 9 Slot 11 of LPU card 10 Power dust proof net 11 Chassis handle 12 Static wrist hole ...

Страница 11: ...of fan module 4 Slot 3 of fan module 5 The rear air baffle 6 Static wrist hole 7 Ground stub 1 2 Introduction to MPU Card MPU Main Processing Unit control card The MPU card is the most important and mandatory card in S12800 routing switch It serves as the control center of the device Each shelf can support two MPU cards at the same time realizing the 1 1 backup work mode The appearance diagram of ...

Страница 12: ...cator 8 Reset button 1 3 Introduction to SFU Card SFU Switching Fabric Unit switch card The SFU card is the switch network unit of S12800 routing switch bearing the switching function of the service data between the LPU cards S12800 supports four SFU cards at most realizing the 1 n backup function The appearance diagram of the SFU card is as follows Figure 1 4 The appearance diagram of the SFU car...

Страница 13: ...d is as follows Figure 1 5 The appearance diagram of the LPU card 1 Captive screw 2 Card puller 3 Function port 4 LPU card status indicator 1 5 Introduction to SAIC Card SAIC System Alarm Interface Card The SAIC card is used by SM12800 12 MF V1 and one is mandatory It indicates the system working status via the LED indicator The appearance diagram of the SAIC card is as follows Figure 1 6 The appe...

Страница 14: ...odule is inserted to the shelf but is not connected to the AC power cable in the power supply state the system regards that the power module is faulty and the system alarms The appearance diagram of the AC power module is as follows Figure 1 7 The appearance diagram of the AC power module 1 AC power jack 2 Power handle 3 Power fan 4 Power status indicator 5 Power elastic snap 1 7 Fan Module and De...

Страница 15: ... card Support hot swap The fan module can be changed without interrupting the device running 1 7 1 FAN 19A 01 Fan Module FAN 19A 01 fan module is the mandatory module of SM12800 12 MF V1 and supports the hot swap Each SM12800 12 MF V1 has four FAN slots You should install four FAN 19A 01 fan modules so that the system can run normally The fan module diagram is as follows Figure 1 8 FAN 19A 01 modu...

Страница 16: ...Manual V1 0 Maipu Confidential Proprietary Information Page 16 Figure 1 9 The air passage diagram of S12800 routing switch chassis Keep the device air passage unblocked during operation The noise 25 environment of the whole device 75dBA ...

Страница 17: ...pment Room Conditions To ensure the normal running of the device take the corresponding measures to meet the environment requirement of the device running Air conditioning and ventilation system can ensure the normal running temperature and humidity conditions of the router For details refer to Appendix D1 Environment Requirement of Equipment Room The good grounding is the basis of the router runn...

Страница 18: ...supply system of the installation place can meet the input requirement of the device power Ensure that the power supply system of the installation place is stable and can meet the input mode rated input voltage and other parameter requirements of the selected power module For details refer to Appendix D2 Requirements for Power Supply For the power consumption data and power module parameters of th...

Страница 19: ...ed to take the anti static measures When installing the components of the device especially installing the components with the circuit board such as board we should wear anti static wrists When holding the circuit board please hold the edge of the circuit board and do not touch the components or printed circuit For the security please check the resistance of the anti static wrists The resistance b...

Страница 20: ...evice need four persons or use professional handling forklift to operate When moving the device use the handles at the two sides of the chassis or the device bottom to support the weight Do not use the chassis panel fan module handles power handles or other parts to support the weight so as to avoid the damage of the device hardware even the body damage 2 2 5 Laser Safety For the S12800 routing sw...

Страница 21: ...rd has the obvious damage including whether the backplane connector pin hole is deformed whether the heat sink falls off and so on 2 4 Wooden Box Open package The shelf of S12800 routing switch adopts the wooden packaging The packaging of one shelf comprises the wooden box plastic bags protection EPE and other packaging materials Before opening the box move the packing box to the equipment room or...

Страница 22: ...e notch of the pin at the other side of the alligator clip and then pry out the pin of the alligator clip until the alligator clip pops out from the notch as shown in the following figure Figure 2 3 Open the alligator clip Step 5 After opening the alligator clip remove the wooden board at the top and four sides of the wooden box The effect drawing after removing the wooden boards is as shown in Fi...

Страница 23: ...Maipu Confidential Proprietary Information Page 23 Figure 2 4 The effect drawing after opening the box After opening the box confirm whether the accessories are complete according to the packing list Keep the accessories in the box for installation ...

Страница 24: ...ssages near the front and back doors Adjust the cabinet location S12800 is maintained at the front and back so it is necessary to reserve enough space for maintaining at the front and back of the cabinet When installing S12800 you need to check the maximum load bearing capacity of the cabinet pallet and machine room floor in advance for the weights of S12800 components refer to Appendix A Entire D...

Страница 25: ... column is shown in Figure 3 1 The diagram for adjusting the width of the square hole column is shown in Figure 3 2 Figure 3 1 The diagram for adjusting the depth of the cabinet square hole column 1 Square hole column 2 Cabinet front pillar Figure 3 2 The diagram for adjusting the width of the square hole column 1 Square hole column 2 Cabinet front pillar 3 1 3 Install and Adjust Load Bearing Pall...

Страница 26: ...n in Figure 3 3 1U is 44 45mm Here U is short for Rack Unit Figure 3 3 The diagram of the pallet installation height 1 Cabinet column 2 Load bearing pallet The following takes the 19 inch standard cabinet as an example to describe how to install the pallet The steps for installing the pallet are as follows Step 1 Confirm the installation location of the pallet on the cabinet and use the marker to ...

Страница 27: ...ject to the actual situation 3 1 4 Install Floating Nut to Cabinet Before installing the chassis to the cabinet first install the floating nuts on the upright square hole bars at the both sides in the front of the cabinet Step 1 Take out the installation positioning plate of the floating nuts from the accessory bag of the accessory box Mark the installation position of the floating nut on the squa...

Страница 28: ...ce to the cabinet ensure that the corresponding positions on the cabinet are installed with the pallet and the pallet can support the weight of the device and its accessories The following describes the installation process of installing the device to the cabinet Step 1 Uplift the chassis from the packaging pallet When uplifting the chassis need four persons to use the hands to hold the handles at...

Страница 29: ... Figure 3 7 Figure 3 7 Push the chassis to the cabinet Step 3 Use the M6 panel screws to fix the floating nuts on the chassis mounting ears and cabinet post square hole bar so as to prevent the device from sliding front and back If the screw hole on the mounting ear cannot align to the floating nut installed on the cabinet correctly check whether the bearing surface of the pallet is on the integer...

Страница 30: ...not bear the device only using the mounting ears without installing the pallet 3 1 6 Install Cabling Rack The cabling rack includes two kinds one has three slots and the other has two slots Each kind is also divided to L direction and R direction The L direction is installed to the left side of the chassis and the R direction is installed to the eight side of the host ...

Страница 31: ...ction mark 2 Slot mark 3 Installation hole When installing the cabling rack insert the two installation holes on the cabling rack to the stub on the mounting ears of the chassis and then use the configured screws to lock as shown in Figure 3 10 Install the cabling rack according to the order in figure 3 11 Figure 3 10 The diagram of installing the cabling rack ...

Страница 32: ...nstall in order according to the number of the purchased power modules The power is packed in the separate packing box but not in the chassis packaging Step 1 Take out the power module from the packing box and keep the accessories in the box well Step 2 Insert the power module to the power slot of the chassis as shown in Figure 3 12 Figure 3 12 The diagram of installing the power module ...

Страница 33: ... are connected with the cables the cables go out from the corresponding cabling rack of the slot as shown in Figure 3 13 Figure 3 13 The diagram of arranging the cables of the service cards After the power cable is inserted to the power module it is necessary to bind the power cables to the fixed location via the cable tie so as to prevent the cable plug from falling off Figure 3 14 The diagram of...

Страница 34: ...he power dust proof net at the pins of the power area at the lower part of the host shelf and push it until being buckled The diagram of installing the power dust proof net is shown in Figure 3 16 Figure 3 16 The diagram of installing the power dust proof net 3 1 10 Check the Installation After the device is installed to the cabinet check the installation based on the following items and ensure al...

Страница 35: ...ble of the device to the grounding bar Please use the ground cable carried by the device The steps of installing the ground cable are as follows Step 1 Remove the ground screw on the chassis of the device Step 2 Bind the wiring terminal of the ground cable carried by the device to the ground screw of the chassis Step 3 Install the ground screw with the ground cable to the grounding hole and tighte...

Страница 36: ...wer transmission line When a SPD is used the AC power first enters the SPD and then enters the device Figure 3 17 The power SPD 1 Socket Connects the router power 2 Normal work indicator green on indicates that the circuit is running normally Off indicates that the protection circuit is damaged 3 Grounding and polarity detection indicator red on indicates the wiring error the PE is not connected o...

Страница 37: ... Step 1 Cut short the PE of the port lightning protector based on the distance of the device ground terminal or the lightning protection ground copper bar in the equipment room Tighten the PE of the port lightning protector securely to the device ground terminal or the lightning protection ground copper bar in the equipment room Step 2 Use a multimeter to test whether the lightning protector PE is...

Страница 38: ...se a multimeter to check the connection Avoid that the port lightning protector is incompletely installed When there is more than one outbound network port of interconnected cable between the device and other device install the lightning protector for all cable outbound network ports 3 4 Check after Installation Before checking whether the installation is correct close the power avoiding the conne...

Страница 39: ...ect Configuration Cable S12800 routing switch provides two serial ports EIA TIA 232 and Micro USB 2 0 With the two interfaces the user can adopt the PC or laptop with the RS 232 serial port or USB interface to configure the switch To configure the switch via the PC or laptop connect according to the following steps Step 1 Prepare one PC or laptop Confirm that the PC or laptop has the RS 232 serial...

Страница 40: ...ort install the drive program of Micro USB serial port The drive program name and the saving path is as follows Drive program name UART_USB_driver The path for saving the drive program http www maipu cn support bullet show asp ga_id 2282 catalog 1 nodeid 0 product_id 0 info_typ 0 Im p Keyword Timerange 5 read search 1 page When the PC or laptop is connected with the switch via the configuration ca...

Страница 41: ...ies Communication HyperTerminal and click to set up the new connection as shown in Figure 4 5 If it is the first time to set the Hyperterminal the system displays the interface of Location Information as shown in Figure 4 3 Fill in according to the red indication in the fiugre and click OK Figure 4 3 Location information interface Step 2 Display the following Telephone and Modem interface and clic...

Страница 42: ...e following Connect to interface select the serial interface used by the connection in the Connect using and click OK Figure 4 6 The setting of the serial interface used by connecting HyperTerminal Step 5 Display the following COM1 Properties interface set the baud rate as 9600 data bit as 8 parity check as none stop bit as 1 and data flow control as none and then click OK ...

Страница 43: ... Page 43 Figure 4 7 Serial interface parameter setting Step 6 Display the following test HyperTerminal interface and click Properties Figure 4 8 test HyperTerminal interface Step 7 Display the following test properties interface click Setting select VT100 in Terminal emulation and click OK ...

Страница 44: ...t information The setting of the HyperTerminal is complete Figure 4 10 test Hyperterminal interface after setting 4 1 3 Power on and Start Check before Power on Check the switch before powering on The interface cables power cables and PEs are connected correctly Power supply voltage meets the power requirement of the device For details refer to Appendix D2 Requirements for Power Supply The configu...

Страница 45: ...omatically powers on Therefore when powering on and starting for the first time it is required to close the switch of the power strip first After all configured power cables are inserted to the power strip enable the switch of the power strip Figure 4 11 The device power module providing power Control power on via the power button of the SAIC card S12800 is configured with the system alarm interfa...

Страница 46: ...flash0 yflash sp9b g 8 1 0 1 dbg pck Compiled Aug 28 2015 03 57 29 The above displayed information on the start interface is just for reference Please refer to the actual display 4 1 4 Check after Power on Power on the switch After loading all cards check as follows to ensure that the later configuration work can be done normally After the switch is powered on the ventilation system works and chec...

Страница 47: ...The installation steps of the SFP SFP and LC QSFP modules are similar The following takes the SFP module as an example The steps are as follows When installing the SFP module do not use the hands to touch the gold finger of the SFP module directly The TX wire should be connected to the RX wire of the peer router the RX wire should be connected to the TX wire of the peer router Step 1 Wear the anti...

Страница 48: ...nsert the SFP module with the fiber into the interface slot directly Please install after unplugging the fiber When installing the SFP module do not use the hands to touch the gold finger of the SFP module directly The TX wire should connect to the RX wire of the peer device the RX wire should connected to the TX wire of the peer device Co n n e c t Fi b e r on Op t i c a l Mo d u l e Step 1 Wear ...

Страница 49: ... 5 Connect the other side of the fiber to the peer device When using the uni directional dual fiber to connect the optical module pay attention to make the receiving and sending signals of the modules at the two sides cross connected If the fiber connector ferrule has dust please use the air laid paper to stick the absolute alcohol and clean the face of the fiber connector ferrule 4 2 3 Access Net...

Страница 50: ...ands to touch the gold finger of the QSFP module directly Step 1 Wear the anti static wrist and confirm that the anti static wrist is well contacted with the skin and well grounded Step 2 Get the QSFP module out from the packing box The diagram of the QSFP module is as shown in Figure 4 21 Use the hands to hold the two sides of the QSFP module and push it into the interface slot of the switch hori...

Страница 51: ...lot directly Please install after unplugging the fiber Co n n e c t Fi b e r on Op t i c a l Mo d u l e Step 1 Wear the anti static wrist and confirm that the anti static wrist is well contacted with the skin and well grounded Step 2 Remove the dust cap of the fiber connector Figure 4 23 Remove the dust cap of the fiber Step 3 Remove the dust cap of the QSFP module Figure 4 24 Remove the dust cap ...

Страница 52: ... conveniently view the software and hardware version information of the S12800 routing switch as well as the work status information of the hardware modules This section contains the following contents 4 3 1 View Software and Hardware Version Information of Switch 4 3 2 View System Environment Temperature Information 4 3 3 View Fan Module Status Information 4 3 4 View Power Module Status Informati...

Страница 53: ...pyright C 2015 Maipu Communication Technology Co Ltd All Rights Reserved MyPower S12800 Version Information System ID 00017a6fa8cf Hardware Model SM12800 12 V1 Hardware Version 002 Hotswap Supported MPU CPLD Version 003 Monitor Version 1 22 Software Version 8 1 0 6 R Software Image File dc0 sp9b g 8 1 0 6 R pck Compiled Sep 18 2015 07 55 53 System Uptime is 0 hour 22 minutes 52 seconds Table 4 1 K...

Страница 54: ... 51 C Sfu 2 CPU temperature is 38 C Sfu 2 switch temperature is 46 C Sfu 3 CPU temperature is 36 C Sfu 3 switch temperature is 46 C 4 3 3 View Fan Module Status Information You can use the show system fan command to view the information of the fan module used on S12800 including the fan location information fan speed fan work status fan module serial number fan rotating speed plugging times of the...

Страница 55: ...such as Normal Normal The fan has no alarm information Abnormal The fan has alarm information Serial No The serial number of the fan module Description The description information field configured by the user Fan RT Information Fan regulating speed information Fan speed Fan speed the speed indicates the percentage of the PWM signals actually output by the fan controller 4 3 4 View Power Module Sta...

Страница 56: ...ower Information Power 4 ONLINE Status Normal Last Alarm Normal Description N A STATISTICS 1 IN 0 OUT 0 IERR 0 OERR System Power Information Power 5 ONLINE Status Normal Last Alarm Normal Description N A STATISTICS 1 IN 0 OUT 0 IERR 0 OERR System Power Information Power 6 ONLINE Status Normal Last Alarm Normal Description N A STATISTICS 1 IN 0 OUT 0 IERR 0 OERR System Power Information Power 7 ONL...

Страница 57: ...ysical inserting times of the power module such as 1 IERR The physical error inserting times such as 0 OUT The physical pull out times such as 0 OERR The physical error pull out times such as 0 4 3 5 View Backplane Status Information You can use the show system chassis command to view the information of the backplane used on S12800 including the backplane online information shelf type backplane se...

Страница 58: ...re IN The physical inserting times of the backplane such as 1 IERR The physical error inserting times such as 0 OUT The physical pull out times such as 0 OERR The physical error pull out times such as 0 4 3 6 View MPU Card Status Information You can use the show system mpu command to view the information of the MPU card on S12800 including card online information card name card status information ...

Страница 59: ...6608 bytes SizeTotal 2874521440 bytes DISK On Card Information DISK Idx 00 Type Flash Status Online DISK State SizeTotal 65007616 bytes SizeFree 64688128 bytes CMM Information Hardware Type 0000 Software Version 1 0 23 STATISTICS 1 IN 0 OUT 0 IERR 0 OERR System Card Information Mpu 1 OFFLINE STATISTICS Table 4 5 Key field description of the information displayed via show system mpu Field Descripti...

Страница 60: ...U card such as 3 38 V PCB Version The PCB version of the MPU card such as 2 CPLD Version The CPLD version of the MPU card such as 002 FPGA Version The FPGA version of the MPU card such as 102 Monitor Version The monitor version of the MPU card such as 1 20 Software Version The software version of the MPU card such as 8 1 0 1 Temperature Information The MPU card temperature information Temperature ...

Страница 61: ...The memory information on the MPU card MEM Idx The memory serial number such as 00 MEM State The memory status BytesFree The idle memory bytes such as 1686078576 bytes BytesAlloc The applied memory bytes such as 1188442864 bytes BlocksFree The idle memory blocks such as 12 blocks BlocksAlloc The applied memory blocks such as 169235 blocks MaxBlockSizeFree The maximum idle block size such as 532676...

Страница 62: ... physical pull out times such as 0 OERR The physical error pull out times such as 0 4 3 7 View SFU Card Status Information You can use the show system sfu slot number command to view the information of the SFU card on S12800 including card online information card name card status information the hardware and software version information of the card the card storage space status information and so ...

Страница 63: ...ERR 0 OERR Table 4 6 Key field description of the information displayed via show system sfu slot number Field Description System Card Information SFU card status such as Sfu 0 ONLINE Type SFU card type such as SM128 SFUB V1 0x85862001 Status SFU card status such as Start ok Start ok SFU card is started successfully Init SFU card is initialized Auth ok SFU card is authenticated successfully Unload ...

Страница 64: ...ation The software information of the SFU card Monitor Version The monitor version of the SFU card such as 1 20 IOS Version The software version of the SFU card such as 8 1 0 1 Temperature Information The SFU card temperature information Temperature State SFU card temperature status Temperature SFU card PCB temperature such as 46 Last Alarm The PCB temperature alarm information of the SFU card suc...

Страница 65: ...bytes BlocksFree The idle memory blocks such as 20 blocks BlocksAlloc The applied memory blocks such as 21763 blocks MaxBlockSizeFree The maximum idle block size such as 132120576 bytes SizeTotal The total memory such as 1068290144 bytes CMM Information The CMM information on the SFU card Hardware Type The CMM hardware model by default it is 0000 Software Version The CMM software version on the SF...

Страница 66: ... 16QXGE DA V1 Description Power RT Infomation Voltage In 3 28 V Hardware Information PCB Version 002 CPLD Version 103 Software Information Monitor Version 1 20 IOS Version 8 1 0 1 Temperature Information Temperature State Temperature 65 C Last Alarm Normal CPU On Card Information 1 CPUs CPU Idx 00 Status Normal Core Num 0001 Core State Core Idx 00 Core Status 0000 Core Utilization 0 Temperature Te...

Страница 67: ...ubSlot Num LPU card subslot quantity such as 0 Power INTF Status LPU card power status such as Normal Power Card Status LPU card power on status such as On Serial No LPU card serial number Card Name LPU card name SM128 16QXGE DA V1 Description The description information field configured by the user Power RT Infomation LPU card power real time information Voltage In The internal voltage of the LPU...

Страница 68: ... Normal Core Num CPU core quantity such as 0001 Core State CPU core status information Core Idx 00 CPU core serial number such as Core Idx 00 Core Status CPU core status such as 0000 Core Utilization CPU core utilization such as 0 Temperature CPU temperature Temperature State CPU temperature status Temperature CPU temperature such as 42 Last Alarm CPU temperature alarm information such as Normal C...

Страница 69: ...The physical error pull out times such as 0 4 3 9 View Swappable Optical Module Information You can use the show optical all command to view the work parameters of all optical modules used on S12800 routing switch switch show optical all Name VendorName LaserWaveLen nm Temperature C Voltage V TxPower dBm RxPower dBm te0 49 LINTES 850 33 679688 3 335500 Inf 1 831559 te0 50 LINTES 850 32 222656 3 33...

Страница 70: ...r detail For example the command for viewing the details of the 10G optical module on port 0 49 is show optical interface tengigabitethernet 0 49 detail switch show optical interface tengigabitethernet 0 49 detail tengigabitethernet0 49 optical information Device Name SFP Connector Name unspec 00 Encoding Code 64B 66B Bit Rate 10 400GBd Transmit Distance 5m copper Vendor OUI e0 ef 25 Vendor Name L...

Страница 71: ...ction Temperature Alarm High Alarm low Warning High Warning Low Temperature alarm upper threshold alarm lower threshold warning upper threshold warning lower threshold Voltage Alarm High Alarm low Warning High Warning Low Voltage alarm upper threshold alarm lower threshold warning upper threshold warning lower threshold Tx Bias Alarm High Alarm low Warning High Warning Low Tx bias current alarm up...

Страница 72: ...e on the configuration terminal 5 1 1 Troubleshooting about no Display on Terminal If there is no display information on the configuration terminal after being powered on check according to the following steps Step 1 Check whether the power system of the switch works normally Step 2 Check whether the indicator of the MPU card control card works normally Check whether the card is inserted correctly...

Страница 73: ...k status of one power module The definition is as follows Table 5 1 The meaning of the indictor on the power module panel Indicator Name Indicator Color Status POWER Orange and green Off no AC power input or the power cable connection is poor or the power is damaged Orange on flash The power output is abnormal over current over voltage over temperature fan damage and so on Green flash There is AC ...

Страница 74: ... fan modules and should be installed with four FAN 19A 01 modules so that the system can run normally There is one status indicator on the panel of the fan module used to indicate the working status of one fan module The definition is as follows Table 5 2 The meaning of the FAN indicator on the fan module panel Indicator Name Indicator Color Status FAN Red and green Off The fan does not work Green...

Страница 75: ...ct the Console port and view the boot information to locate the fault via the configuration terminal If the fault still cannot be located by the preceding steps please contact the agent or local technical service engineers 5 5 Troubleshooting of SFU Card SM12800 12 MF V1 needs to be configured with the SFU card In SM12800 12 MF V1 the SFU card is inserted vertically and each fan module corresponds...

Страница 76: ...l interfaces If the interface indicator is on normally it indicates that the cable is good If the interface indicator is still off it indicates that there is something wrong with the cable Change the cable Step 3 If the interface uses the swappable interface module check whether the interface type matches with the swappable module model and whether the swappable module model matches with the exter...

Страница 77: ...warranty card 5 Simple description of the fault problem 6 Simple introduction of the taken troubleshooting steps You can contact the customer service via the customer service hotline and you can also search for help via the website or email Customer service 400 886 8669 Website http www maipu com E mail techsupport maipu com ...

Страница 78: ...wer Module When moving the power module use the hands to hold the bottom of the module parts and do not hold the handles of the module to move The power module supports hot plugging and you can change the power when running Please ensure safety Do not touch any terminal marked with power or maybe with power avoiding the risk of electric shock Ch a n g i n g St e p s The chassis of S12800 routing s...

Страница 79: ...ding to the following figure If the bundle is tight you can first loosen the bundle Figure 6 2 Pull out the power cable plug Step 4 First press the limit switch according to the following left figure and then pull out the changed power module according to the following right figure Figure 6 3 Pull out the power module Step 5 Insert the new power module Push another power module along the guide gro...

Страница 80: ...er wire to the tie wrap Figure 6 5 Insert the power plug Step 7 Install the power dustproof cap Figure 6 6 Install the dustproof cap of the power module 6 1 2 Change MPU LPU Card The MPU card and LPU card of S12800 routing switch both support hot swapping The following takes changing the MPU card as an example Changing the LPU card is similar and will be not described any more ...

Страница 81: ...Remove the air baffle Step 3 Prepare the desired card Ch a n g i n g St e p s Step 1 Wear the antistatic wrist and use the Phillips screwdriver to loosen the captive screw at the two sides of the card to be changed Figure 6 8 Un install the MPU card Step 2 Use two hands to hold the pullers on the card and turn out the puller to make the card break away from the chassis backplane The following take...

Страница 82: ...Step 4 Rotate outward the pullers at the two sides of the card to be installed and keep opened And then use two hands to hold the card and insert along the guide rail stably Figure 6 11 Insert the MPU card Step 5 Fold the pullers inward to make the card back tightly contact with the backplane Figure 6 12 Insert the MPU card Step 6 Screw on the captive screws at the two sides of the card manually a...

Страница 83: ...static wrist and make sure anti static wrist is well grounded Step 2 Un install the fan module at the corresponding location of the SFU card to be changed For how to un install the fan module refer to 6 1 4 Change Fan Module Figure 6 13 Un install the fan module Step 3 Prepare the desired card Ch a n g i n g St e p s Step 1 Wear the antistatic wrist and use the screwdriver to loosen the captive sc...

Страница 84: ... card puller Step 4 Slide along the guide rail smoothly to pull out the card Place the un installed card on the anti static mat or the initial packing box Figure 6 16 Un install the SFU card Step 5 Rotate outward the pullers at the two sides of the card to be installed and keep opened And then use two hands to hold the card and insert along the guide rail stably Step 6 Fold the pullers inward to m...

Страница 85: ... replacing the fan module prepare the new fan module in advance When the fan module is uninstalled in the switch working state the new fan module needs to be installed immediately it is suggested that the whole changing process does not exceed 2minutes to ensure normal switch working The fan module changing process of S12800 routing switch chassis is similar The following takes SM12800 12 MF V1 as...

Страница 86: ... Push the fan module to be installed along the guide rail stably into the fan module slot to enable the fan module to closely contact the chassis backplane Figure 6 19 Insert the fan module Step 4 Tighten the captive screws at the upper and lower sides of the fan module panel 6 1 5 Change SD Card The diagram of the SD card slot is as follows ...

Страница 87: ...d writing and cannot be hot swapped Step 2 Confirm that the indicator of the SD card is on Press the SD card to make the SD card pop up take down the SD card and place it on the anti static mat or in the initial packing box Figure 6 21 SD card pops up Step 3 Make the face of the SD card up and insert it to the SD card slot Push it slightly and you can feel that it gets stuck Figure 6 22 Insert the...

Страница 88: ...fiber is pulled down but the optical module is not pulled out Step 1 Wear the anti static wrist and pull out the fiber connected to the SFP module The pulling mode of the MPO fiber is different from the LC fiber Hold down the fiber puller with the PULL word on the MPO fiber interface and pull out the fiber interface gently In this way you can pull out the MPO fiber easily Step 2 Pull the handle of...

Страница 89: ...the SFP module and push it into the SFP slot horizontally until the SFP module closely contacts the slot you can feel that the shrapnel at the bottom and top of the SFP module locks the SFP slot as shown in the following figure Figure 6 25 Install the SFP module Step 5 Remove the dust cap of the SFP module as shown in the following figure Figure 6 26 Uninstall the dust cap of the SFP module Step 6...

Страница 90: ...he router will be severely damaged 6 2 1 De dust Fan Module A fan is an important part of the router which provides motive power of heat dissipation and ventilation for the router During the router operation the fan vanes in the fan module will absorb the dust in the around air When the amount of the dust reaches a certain degree the dust will affect the stable running of the fan module and will a...

Страница 91: ... the air When the air cleanliness is weaker and the relative humidity is lower this absorption process is stronger When the dust accumulates to a certain degree the heat dissipation rate and electrical insulation performance will be badly affected which further brings potential dangers for the stable running of the router To ensure the long term stable running of the router the maintenance personn...

Страница 92: ...ing the optical interface Step 2 Use the dedicated cleaning tools and materials when cleaning the optical interface and pigtail connector These materials can be purchased from the optical fiber or optical cable manufacturer Use the dust cap to cover the unused optical interfaces on the board and pigtail For the optical interface in using use a dust cap to cover the optical interface and the pigtai...

Страница 93: ...laser on sent by the laser maser on the optical interface is invisible infrared light When the laser directly radiates the human eyes it may cause permanent injury for the human eyes It is forbidden to use any unapproved cleaning tools or materials to clean the optical interface or the pigtail connector ...

Страница 94: ...sion Model Power Consumption Dimension SM12800 12 MF V1 Single power 1600W When the device is fully loaded with the cards it is suggested to configure N 1 power redundant backup 442mm 645mm 840 5mm W D H Appendix table A 2 The shelf card weight Model Weight kg SM12800 12 MF V1 shelf 85 68 FAN 19A 01 2 44 AD1600 1D005M 2 02 SM128 SAIC 0 72 SM128 MPUB 2 76 SM128 SFUB 4 94 SM128 52XGEF DA 3 88 SM128 ...

Страница 95: ... 45 SM128 SFUB 180 SM128 52XGEF DA 200 SM128 16QXGE DA 230 SM128 48GET4XGEF DA 120 SM128 16XGEF4QXGE SA 115 SM128 48GEF2XGEF SA 130 SM128 44GET4GE SA 80 SM128 SAIC 2 A 2 MPU Card Specifications The MPU card is the most important and mandatory card in S12800 routing switch It serves as the control center of the device Each shelf can support two MPU cards at the same time realizing the 1 1 backup wo...

Страница 96: ... rate is 9600bps One micro usb console interface Multiplexing mode auto switch RJ45 interface is preferred DC0 Network management port one RJ45 interface 10M 100M 1000M fast Ethernet port supporting the auto crossing of the data receiving and sending only used as network management GE1 2 RJ45 SFP for stacking USB One USB slot SD One SD card slot RST Short press 3s Restart the MPU card Long press 8...

Страница 97: ...hing The card is in the normal running state 0 5Hz Fast flashing The card is in the IOS loading state 5Hz Red Fast flashing The monitor is starting 5Hz Slow flashing The card has the fault that affects the service and cannot recover automatically Off The card is not powered on or the card is powered on but is not loaded normally Stack Green Flash The stacking function is enabled The control card i...

Страница 98: ...ole CMM port has data sending RXD RJ45 own green light Off The Console CMM port does not have data receiving Flashing Console CMM port has data receiving LINK ACT Green Off The stacking GE port is not linked On The stacking GE port is linked but does not have data sending or receiving Flashing The stacking GE port is linked and has data receiving and sending A 3 SFU Card Specifications The SFU car...

Страница 99: ...s not powered on or the card is powered on but is not loaded normally On the fan panel there is one LED indicating the status of the corresponding SFU card The status definition is consistent with the STA definition of the SFU card panel A 4 LPU Card Specifications LPU Line Processing Unit provides various interface shapes for the user to select meeting the requirements of various application scen...

Страница 100: ...erface daughter card Interface Name Description 1 52 10GBase SR LR ER SFP optical interface The meaning of the indicators on SM128 52XGEF DA interface daughter card is shown in the following table Appendix table A 8 The meaning of the indicators on SM128 52XGEF DA interface daughter card Name Indicator Color Status description STA Green Slow flashing The card is in the normal running state 0 5Hz F...

Страница 101: ...XGE DA card panel The description of the interfaces on SM128 16QXGE DA interface daughter card is shown in the following table Appendix table A 9 Introduction to the interfaces on SM128 16QXGE DA interface daughter card Interface Name Description 1 16 40GBase SR4 LR4 QSFP optical interface The meaning of the indicators on SM128 16QXGE DA interface daughter card is shown in the following table Appe...

Страница 102: ...nding and receiving The port indicators include and forms indicates the status of the upper 2 4 6 and other even ports indicates the status of the lower 1 3 5 and other odd ports A 4 3 SM128 48GET4XGEF DA SM128 48GET4XGEF DA interface card is the interface card formed by gigabit Ethernet electrical signal and 10G Ethernet optical signal The card supports 48 10Base T 100Base TX 1000Base T RJ45 inte...

Страница 103: ...Fast flashing The monitor is starting 5Hz Slow flashing The card has the fault that affects the service and cannot recover automatically Off The card is not powered on or the card is powered on but is not loaded normally LINK ACT SFP ownLED green Off 10G port is not linked On 10G port is linked but does not have data sending and receiving Flashing 10G port is linked and has data sending and receiv...

Страница 104: ...R SFP optical interface QXGE 17 20 40GBase SR4 LR4 QSFP optical interface The meaning of the indicators on SM128 16XGEF4QXGE SA interface daughter card is shown in the following table Appendix table A 14 The meaning of the indicators on SM128 16XGEF4QXGE SA interface daughter card Name Indicator Color Status description STA Green Slow flashing The card is in the normal running state 0 5Hz Fast fla...

Страница 105: ...dd ports A 4 5 SM128 48GEF2XGEF SA SM128 48GEF2XGEF SA interface card is the interface card formed by gigabit Ethernet optical signal and 10G Ethernet optical signal The card supports 48 1000Base X SFP optical interfaces and two 10GBase SR LR ER SFP optical interfaces SM128 48GEF2XGEF SA panel is shown in the following figure Appendix figure A 7 SM128 48GEF2XGEF SA card panel The description of th...

Страница 106: ...On 1G port is linked but does not have data sending and receiving Flashing 1G port is linked and has data sending and receiving LINK ACT SFP own LED green Off 10G port is not linked On 10G port is linked but does not have data sending and receiving Flashing 10G port is linked and has data sending and receiving The port indicators include and forms indicates the status of the upper 2 4 6 and other ...

Страница 107: ...reen Slow flashing The card is in the normal running state 0 5Hz Fast flashing The card is in the IOS loading state 5Hz Red Fast flashing The monitor is starting 5Hz Slow flashing The card has the fault that affects the service and cannot recover automatically Off The card is not powered on or the card is powered on but is not loaded normally LINK ACT SFP own LED green Off The GE port is not linke...

Страница 108: ... panel SM128 SAIC card is used only by SM12800 12 MF V1 The meaning of the indicators on SM128 SAIC card is shown in the following table Appendix table A 19 The meaning of the indicators on SM128 SAIC card Name Indicator Color Status description DC1 green On The Ethernet port is connected successfully Flashing The Ethernet port has data sending and receiving Off The Ethernet port is not connected ...

Страница 109: ...t in the normal working state Note As long as one LPU card is not in start ok state turn on the red no matter in loading un installing loaded or loaded MPU Red and green Green on The master MPU card is loaded completely and works normally Red on The master MPU works abnormally FAN Red and green Green on All fan modules of the device are in place and work normally Red on One or more fan modules wor...

Страница 110: ...of AD1600 1D005M AC power module indicators Appendix table A 20 The indicators of AD1600 1D005M power module Name Indicator Color Status description POWER Orange and red Off no AC power input or the power cable connection is poor or the power is damaged Orange on flash The power output is abnormal over current over voltage over temperature fan damage and so on Green flash There is AC power input t...

Страница 111: ...600 1D005M also can reach 1600W A 7 Fan Module Specification The fan module is the important part of ensuring the normal running of the device system providing the air flow for the system radiation It is formed by the fan shelf fan fan controller and so on The fan module has the following specification Specification Overview FAN 19A 01 19U fan module A 7 1 FAN 19A 01 FAN 19A 01 card panel is shown...

Страница 112: ...shing The card is in the IOS loading state 5Hz Red Fast flashing The monitor is starting 5Hz Slow flashing The card has the fault that affects the service and cannot recover automatically Off The card is not powered on or the card is powered on but is not loaded normally B Specifications of General Interfaces Describe the attributes of the device interfaces B 1 Console Port Attribute Appendix tabl...

Страница 113: ...ted services Connected with the USB of local terminal PC and run the terminal emulation program on the terminal the range of the baud rate is 9600bit s 115200bit s the default value is 9600bit s To use the USB console port you need to install the drive software on the local terminal PC B 3 10Base T 100Base TX 1000Base T RJ45 Electrical Port Attributes Appendix table B 3 10Base T 100Base TX 1000Bas...

Страница 114: ...tiation Supported SFP interface Support 1000Base X Connection cable Single mode fiber or multi mode fiber B 5 10GBase SR LR ER SFP Optical Interface Attributes Appendix table B 5 10GBase SR LR ER SFP optical interface attributes Attribute Description Interface standard IEEE 802 3ae Connector type SFP Work mode 10Gbps 1000Mbps full duplex mode Supported SFP interface Support 10GBase SR Support 10GB...

Страница 115: ...ute Description Interface standard USB2 0 Connector type USB A Work mode 1 5Mbps 12Mbps 480Mbps Host support direct hot swap and controlled command mode hot swap mode You cannot perform the hot swap operation during the data transmission Cable None B 8 SD Interface Attributes Appendix table B 8 SD interface attributes Attribute Description Interface standard SD Host Controller Standard Specificati...

Страница 116: ...ce socket of the PC the console cable of S12800 is an eight core unshielded cable The one side of the cable is the crimping RJ 45 crystal plug and the other side is a DB9 hole The view of the console cable is shown in the following figure Appendix figure C 1 The view of the console cable The connection relationship of the internal signal of the console cable is shown in the following table Appendi...

Страница 117: ...that the Ethernet interface cable of S12800 is eight core un shielded category 5 or above straight through twisted pair Appendix table C 2 Connection relation table of RJ45 cable category 5 twisted pair RJ45 Signal Direction RJ45 Description Length 1 TRD0 1 Twisted pair 1 Support 100m 2 TRD0 2 3 TRD1 3 Twisted pair 2 6 TRD1 6 4 TRD2 4 Twisted pair 3 5 TRD2 5 7 TRD3 7 Twisted pair 4 8 TRD3 8 The li...

Страница 118: ...ingle mode fiber 20KM SFP S2 L24P3 E1 1310nm LC 9 125μm single mode fiber 20KM Support DDMI SFP S4 L24P3 1310nm LC 9 125μm single mode fiber 40KM SFP S4 L24P5 V2 1550nm LC 9 125μm single mode fiber 40KM Support DDMI SFP S8 L24P5 1550nm LC 9 125μm single mode fiber 80KM C 5 Relationship of 10GBase SR LR ER SFP 10G Optical Module and Corresponding Interface Cable Appendix table C 4 Relationship of 1...

Страница 119: ...iber 10km C 7 Relationship of 10G Optical Interface and Corresponding Passive Cable Appendix table C 6 Relationship of 10G optical interface and corresponding passive cable Cable model User interface type Cable specification Electrical Characteristics SFP STACK 15 SFP to SFP 1 5m Passive SFP STACK 50 SFP to SFP 5m Passive C 8 Relationship of 40G Optical Interface and Corresponding Passive Cable Ap...

Страница 120: ...table Appendix table C 9 The specification information of the grounding wire Grounding wire Length Diameter Color Terminal specification P7800 1385 3m 16mm Yellow and green Dual hole cold pressed terminal D Device Running Environment Requirement D 1 Environment Requirement of Equipment Room D 1 1 Building Requirement of Equipment Room It is recommended that the equipment room adopts the anti stati...

Страница 121: ...tly The long time high temperature affects the life and speeds up the aging of insulation materials When the switch enters the high temperature environment from the low temperature environment and if there is condensed water on the switch be sure to take some measures such as drying and airing before the switch is powered on so as to prevent the internal components of the switch from short circuit...

Страница 122: ...d load bearing capability of the installation place meets the requirement For the weights of the switch components refer to Appendix A Entire Device and Common Module Specifications When estimating the ground load bearing consider the capacity expanding of the switch in the future for example add a card D 1 5 Space Requirement To ensure that there is enough operation space for moving the chassis a...

Страница 123: ... in the equipment room Gas Max mg m3 SO2 0 2 H2S 0 006 NO2 0 2 NH3 0 05 Cl2 0 01 D 1 7 Anti interference Requirement The various interference sources no matter from the exterior of devices or application systems or from the interior affect the devices through capacitance coupling inductance coupling electromagnetic radiation public impedance including grounding system and lead such as power lines ...

Страница 124: ...backup power and AC should keep the same phase and the switching time with the AC should be smaller than 10ms Otherwise the device may restart or reset The AC capacity of the equipment room should consider the work current and faulty current of the device Ensure that the independent device has the independent AC power distribution protection device The configuration protection switch should be lar...

Страница 125: ...ounding wire laying specifications E 1 1 Universal Grounding Specifications The universal grounding specifications are as shown in appendix table E 1 Appendix table E 1 Universal grounding specifications No Description 1 Grounding design should comply with the voltage sharing and equipotential principle that is the work grounding and protect grounding including the shielded grounding and lightning...

Страница 126: ...ainted with the insulation paint 5 The frame body of the same line cabinet is interconnected closely via the top fastening bolts and washers Do not spray at the 30mm 50mm rectangular surface around the connection hole of the fastening bolts but we should do the anti rust and anti corrosion treatment Washers and nuts should also be color zinc plated to ensure good electrical contact 6 When combinin...

Страница 127: ...line of the AC power cable in the equipment room cannot be connected with the protection ground of the transmission and communication devices in the equipment room 6 The length of the protection ground wire should not exceed 45m but should be as short as possible When exceeding 45m it is required that the consumer re sets the ground row at the nearest E 2 Device Protection This section mainly desc...

Страница 128: ...g the shielded cable ensure that the shielded layer well contacts with the metal shell of the device at the device interface We should install the signal mine at the corresponding interface of the device after the cable enters the indoor When the outdoor cable without any protection is connected to the device we should install the signal mine at the corresponding port When laying the fibers it is ...

Страница 129: ...e peer fiber connector When connecting you cannot twist or bend the fiber After installation the bent radius of the fiber cannot be smaller than 40 mm In dynamic bending case the minimum bend radius is 20D in the static bending case the minimum bend radius is 10D D is the fiber sheath diameter If the fiber needs to pass through the metal board hole when connecting the metal board hole should have ...

Страница 130: ...he interconnected devices the metal sheath of the cable power supply PE line and the installed metal structure should ensure the equipotential connection For the equipotential connection of the interconnected routers refer to figure D 1 After connection use the multimeter to measure whether each equipotential connection point well contacts and the impedance is low enough Appendix figure E 1 Diagra...

Страница 131: ...op of the cabinet or from the cabling slot under the ground arrange the cabling from the top or under the ground Arrange all transferred data signal cable connectors at the bottom of the cabinet It cannot be placed outside the chassis which is easy to be touched The power cables go from the left side of the cabinet back and arrange the cabling from the top or under the ground according to the mach...

Страница 132: ...s should be no less than 5 times of the cable diameter Different types of cables power cable signal cable ground cable and so on should be arranged and bundled separately in the cabinet and cannot be bundled together When they are close to each other you can adopt the cross wiring When parallel wiring the distance between the power cable and the signal cable should be no less than 30mm The bundlin...

Страница 133: ...es not contact with the heat source sharp sharp edges etc When the heat source cannot be avoided the cable should adopt the high temperature cable Use the screwed cable to connect the terminal the screws or nuts should be securely fastened and take anti loosening measures as shown in the following figure Appendix figure F 6 The cabling fixing 1 Flat pad 4 Spring pad nut 5 6 threaded post 2 Cable 3...

Страница 134: ...s Substance or Element Pb Hg Cd Cr VI PBB PBDE Printed circuit board component 2 O O O O O Switch power O O O Shell frame metal O O O O O O Chassis mat O O O O Screw O O O O Dust cap Plastic Heat dissipation O O O O O O Fan O O O O O O Cable Lithium battery O O O O O O Memory O O O O O O O It indicates that the content of the toxic and hazardous substance in all homogeneous materials of the compon...

Страница 135: ... protection use period of the other components is 50 years For the use conditions of the product in the environmental protection use period refer to the requirements for the use environment in the product manuals In the statement list all components that may be configured in Maipu products For the actual components contained in each product please prevail in kind PCB components include the printed...

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