9
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The appliance
is not working
Appliance not plugged
in
Wall outlet not
energized
Overheated appliance
Too much food in the
Cup
Malfunctioning
appliance
Insert the plug into the wall outlet
Check fuses and circuit breaker
Unplug the appliance from the wall outlet and
contact qualified personnel to check.
Remove some food, shake ingredients to
redistribute and restart blending operation
Unplug the appliance from the wall outlet
and contact qualified personnel to check and
repair the appliance
The blades are
rotating very
slowly
Too much food in
the Cup / Motor is
overloaded
Not enough liquid
in the Cup / Motor is
overloaded
Remove some food, shake ingredients to
redistribute and restart blending operation
Add some liquid and restart blending
operation
Food not fully
blended
Ingredients too large
Too much food in the
Cup
Remove ingredients, cut them into smaller
pieces and then restart blending operation
Remove some food, shake the Cup to
redistribute the ingredients and then restart
blending operation
Liquid leakage
Parts not tightly
secured
Missing Seal Ring
Damaged Seal Ring
Check and secure the parts carefully
Place the required Seal Ring in the Blade Unit
Replace with a proper new Seal Ring
If additional assistance is needed, please contact our Customer Assistance at 1-866-321-
9509 (US).
TECHNICAL DATA
Rated voltage:
120V ~ 60Hz
Capacity:
max. 16oz (473mL)
Rated power input:
220W
Blender_MS-160ZPSBLD_US_IM_V4_200507.indd 9
5/7/20 11:36 AM
